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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.7
2,215 Reviews

2,215 Reviews of Bozard Ford Lincoln - Service Center

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June 14, 2018

Service department Came in for an oil change, and had a wonderful experience! Thank you Christian for the awesome greeting and thank you Crystal for the awesome service More

by scsaustingirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Clark
June 13, 2018

Excellent service I scheduled an appointment via the website. Very easy to change the date and time. Which I needed to do twice. My Oil change and tire rotation was Com More

by danplan78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Bozard Ford Lincoln responded

Awesome news! I am so pleased to hear that you had an easy experience with us! Thank you for taking the time out and sharing how your experience with us went! Please let us know if we can do anything else to further assist you, we would love to help!

June 13, 2018

Always consistent customer service Ran over scrap metal and ruined tire. Sonya located tire, told me to come right in. Completed removal and replacement under 2 hours. Friendly and time More

by MELANDGAILW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that you had a great experience with our Quicklane department! Thank you for taking the time out and sharing how your experience with us! Please let us know if we can do anything else to further assist you, we would love to help!

June 13, 2018

as always, fabulous service! was able to get an appt same day as I called. walked in was immediately greeted with a smile! and I love that they give my truck a quick bath before I More

by DOMESTIKDIVA001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Jun 14, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so happy to hear that Quicklane was able to take such good care of you! Thank you for taking the time out and sharing how your experience with us went! Please let us know if we can do anything else to further assist you, we would love to help.

June 10, 2018

Great service! Quick service with friendly associates who don't pressure you for any unnecessary upgrades. They do however go over the 'state' of your vehicle hittin More

by bsanorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler
Jun 11, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that Kevin, Angela, and our Quicklane Department was able to take such great care of you. Thank you for taking the time out and sharing how your experience with us went. Please let us know if we can do anything else to further assist you, we would love to help!

June 10, 2018

Excellent service The service department performed several services (cleaned out clogged A/C, resurfaced rotors, changed brake pads, fixed a loose exhaust hanger causin More

by jmonson55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
Jun 11, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that you were so well taken care of! Thank you for taking the time out and sharing how your experience with us went, and please don't hesitate to reach out if you need anything. We would love to help!

June 09, 2018

Recall and "The Works" service Awesome service provided by Marcia Nelson and Dawn. Couldn't ask for more personal and professional attention to our needs. Thank you for the thorough More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn McStine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that Marcia and Dawn were able to take such great care of you. Thank you so much for taking the time out and sharing your experience, and if we can do anything else to further assist you please let us know!

June 09, 2018

Great Always greeted immediately. Taken care of. Sonya is the best makes you feel right at ease. Dawn is also so nice. Great team. Service is top notch More

by RROWE529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that Sonya, Dawn, and our Quicklane Department was able to take such good care of you! Thank you for taking the time out and sharing how your experience with us went! Please let us know if we can do anything else to further assist you!

June 09, 2018

Great Servicing Experience Always a great experience. Needed an emergency tire repair and Angela was accommodating and friendly. Very knowledgeable in recommending replacement t More

by Ingram Marray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that you had a great experience with us! Please let us know if we can do anything else to further assist you!

June 09, 2018

Good People and Repairs Service center is equipped with the right people, correct parts, and equipment to effect the proper repairs on my vehicles as needed. True Courtesy fr More

by billyroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Dippy
Jun 11, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our service team was able to take such great care of you. If we can do anything else to further assist you, please let us know! We would love to help.

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