Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,215 Reviews of Bozard Ford Lincoln - Service Center
Awesome The Service department is wonderful every time we come, which is about every 5k miles. The waiting area is always clean and smells of fresh baked cook The Service department is wonderful every time we come, which is about every 5k miles. The waiting area is always clean and smells of fresh baked cookies. Thank you again. More
Service Oil Change Took our Explorer in with no appointment on a Saturday afternoon @ 2 ish. They text us @ 3:30 it was ready,with tire rotation, vacuum, & wash! Helpful Took our Explorer in with no appointment on a Saturday afternoon @ 2 ish. They text us @ 3:30 it was ready,with tire rotation, vacuum, & wash! Helpful! Friendly! Over all Great Place to go! When we purchased our Explorer in December 2017 They’re just as Friendly and Helpful. Making a transaction smooth! Bottom line whether you go in for oil change or purchase a car, Bozard is the Place to go! Quality, Helpful, Friendly! More
ON GOING REWORK AND NO END CALL MY LAST WORDS WERE TO MR. ED ROBERTS TELLING HIM TO TAKE A DAY OR 2 BUT" JUST HAVE SOMEONE GET BACK TO ME. I TOLD ED ABOUT THE BUG SHIELD THAT WAS MY LAST WORDS WERE TO MR. ED ROBERTS TELLING HIM TO TAKE A DAY OR 2 BUT" JUST HAVE SOMEONE GET BACK TO ME. I TOLD ED ABOUT THE BUG SHIELD THAT WAS 4"' OFF CENTER AND REINSTALLED TWICE ALSO THE 1'' 1/2 HOLE IN MY REAR WHEEL WELL FROM THE TRAILER HITCH INSTALLED BY BOZRAH FORD. AFTER OUR TALK I DID ASK ED AGAIN ABOUT SOME OTHER WORK '' WRONG THING' LOL , ED TOLD ME HE WOULD LOOK INTO THIS AND GET BACK TO ME WITH A PRICE, AND WHY ALL THE REWORK, THAT' WAS 2 WEEKS AGO.NOW THE LAST TIME I HAD THE VEHICLE IN FOR RE-SERVICE FOR THE SAME JOB DID WRONG THE FIRST TIME,THAT DAY I SENT A TEXT TO HR. COLBY 1/2 WAY THROUGH THE WORK SAYING DON'T WASH CAR BECAUSE THE BUG SHIELD CLIPS WILL COME OFF, HE REPLIED OKAY,YOU KNOW HE NEVER DID QUESTION IT, OR SAY A THING TO ME. DO TO POST CARS.COM YELP.COM /GOOGLE / YELP.COM JULY 2018 More
Great Service! Very efficient and customer friendly. It is always a pleasant experience to have my car serviced at Bozard. Mary is particularly helpful and thoroug Very efficient and customer friendly. It is always a pleasant experience to have my car serviced at Bozard. Mary is particularly helpful and thorough and I appreciate that she takes the time to review my previous service history so I do not duplicate maintenance items. More
Mustang airbag recall On time, finished sooner than expected. Nathan very professional and courteous. Vehicle was returned as clean as when I brought it in. Other staf On time, finished sooner than expected. Nathan very professional and courteous. Vehicle was returned as clean as when I brought it in. Other staff friendly and helpful. Factory airbag recall. More
Firmware Update for Sync 3 Was greeted promptly and courteously. Was originally offered to be picked up at home and a given a loaner car which I declined. The service was compl Was greeted promptly and courteously. Was originally offered to be picked up at home and a given a loaner car which I declined. The service was completed timely and the car was washed. Every time I bring in my car for any type of service no matter how minimal, I am always treated great.I highly recommend them for any of your service needs. More
Easy to do business with! I came in for tires and was so happy that the entire experience went smoothly! They had my vehicle for the exact amount of time they had promised and I came in for tires and was so happy that the entire experience went smoothly! They had my vehicle for the exact amount of time they had promised and I love that I always get a shiny clean car back! More
In and Out I was greeted fast. Service was fast and most importantly, Correct. It didn't seem to matter who my advisor was. Each person I met greeted me and aske I was greeted fast. Service was fast and most importantly, Correct. It didn't seem to matter who my advisor was. Each person I met greeted me and asked to assist me. More
Backup camera issues Octavia was wonderful to work with. She worked hard and was able to find the issue causing my backup camera to malfunction. She kept me updated on the Octavia was wonderful to work with. She worked hard and was able to find the issue causing my backup camera to malfunction. She kept me updated on the progress of my car and made sure to get me my car back as soon as possible. More
recall Never in my wildest dreams did I ever think that there would be a car dealership I could praise and be impressed with the customer service. In todays Never in my wildest dreams did I ever think that there would be a car dealership I could praise and be impressed with the customer service. In todays atmosphere of poor customuer service it is refreshing to be treated as if I am important. . More