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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.7
2,215 Reviews

2,215 Reviews of Bozard Ford Lincoln - Service Center

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June 19, 2018

Awesome The Service department is wonderful every time we come, which is about every 5k miles. The waiting area is always clean and smells of fresh baked cook More

by WLTRFRST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Jun 21, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that you had a great experience with our Quicklane. If we can do anything else to further assist you, please let us know! We would love to help.

June 18, 2018

Service Oil Change Took our Explorer in with no appointment on a Saturday afternoon @ 2 ish. They text us @ 3:30 it was ready,with tire rotation, vacuum, & wash! Helpful More

by R&T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jena Thomas, Erik Shipley
Jun 18, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our team was able to take such good care of you! Thank you so much for taking the time out and sharing how your experience with us went. If we can do anything else to further assist you, please let us know! We would love to help!

June 18, 2018

ON GOING REWORK AND NO END CALL MY LAST WORDS WERE TO MR. ED ROBERTS TELLING HIM TO TAKE A DAY OR 2 BUT" JUST HAVE SOMEONE GET BACK TO ME. I TOLD ED ABOUT THE BUG SHIELD THAT WAS More

by GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Roberts
2.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Clarke
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2018

Great Service! Very efficient and customer friendly. It is always a pleasant experience to have my car serviced at Bozard. Mary is particularly helpful and thoroug More

by JANISBOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our Quicklane department was able to take such good care of you. Thank you for taking the time out and sharing how your experience went with us! If we can do anything else to further assist you, please let us know! We would love to help.

June 17, 2018

Mustang airbag recall On time, finished sooner than expected. Nathan very professional and courteous. Vehicle was returned as clean as when I brought it in. Other staf More

by WHITECLOUD3YT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Dippy
Jun 18, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased that we can get you all squared away in a timely manner. Nathan is awesome! If we can do anything else to further assist you, please let us know! We would love to help.

June 17, 2018

Firmware Update for Sync 3 Was greeted promptly and courteously. Was originally offered to be picked up at home and a given a loaner car which I declined. The service was compl More

by Mtbrownlcrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alessandra Vecerkovic
Jun 18, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so happy to hear that Alex and our service department was able to take such good care of you! Please don't hesitate to reach out to us if we can do anything else to further assist you, we would love to help!

June 15, 2018

Easy to do business with! I came in for tires and was so happy that the entire experience went smoothly! They had my vehicle for the exact amount of time they had promised and More

by kristensmith0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our Quicklane department was able to take such great care of you! Thank you for taking the time out and sharing your experience with us! If we can do anything else to further assist you, please let us know! We would love to help.

June 15, 2018

In and Out I was greeted fast. Service was fast and most importantly, Correct. It didn't seem to matter who my advisor was. Each person I met greeted me and aske More

by MCCLAY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our Quicklane department was able to treat you so well! Thank you for taking the time out and sharing how your experience with us went! If we can do anything else to further assist you, please let us know! We would love to help.

June 14, 2018

Backup camera issues Octavia was wonderful to work with. She worked hard and was able to find the issue causing my backup camera to malfunction. She kept me updated on the More

by YOUNGKAS15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavia Smith
Jun 14, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that Octavia was able to take such great care of you! She rocks! Thank you for taking the time out and sharing how your experience with us went. Please let us know if we can do anything else to further assist you, we would love to help!

June 14, 2018

recall Never in my wildest dreams did I ever think that there would be a car dealership I could praise and be impressed with the customer service. In todays More

by tjklink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lincoln Conceirge woman... sorry do not remember her name. excellent, Rick Dotson
Jun 14, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that you were well taken care of! Thank you so much for taking the time out and sharing how your experience with us went! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

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