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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

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June 23, 2018

Good experience My first service experience was good. It was a recall on my car, was in and out in a short amount of time. Car was clean after repair work, Marcia at More

by SSnake
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that Marcia was able to take such great care of you and we were able to get you in and out quickly! If we can do anything else to further assist you, please don't hesitate to reach out! We would love to help.

June 23, 2018

Stranded in Florida We were stranded in florida without a vehicle. The people at Bozard helped us get into another car quickly and efficiently as possible. We would def More

by RWPERRYF350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Krell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Bozard Ford Lincoln responded

I am so glad to hear that we were able to help you out! If we can do anything else to further assist you, please let us know! We would love to help!

June 23, 2018

Great service Service and communication could not have been better. I also enjoyed the luxury of the loaner car. Having this car for several days relieved anxiet More

by ZBCARNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Krell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that our service department was able to take such good care of you! If we can do anything else to further assist you, please let us know. We would love to help.

June 23, 2018

sales, service, parts I have dealt with several different departments at Bozard Ford. I am new to the area. I needed a hitch and had to deal with the accessories dept. Bill More

by rmolloy70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy (BadBoyBil) Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coby or Colby in parts/accessories and Alison in service
Jun 23, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our whole team was able to keep you pleased! If we can do anything else to further assist you, please don't hesitate to reach out! We would love to help.

June 22, 2018

Happy Customer This was the 2nd time I've taken my ford to Bozard for repair. They have excellent customer service, someones always there to lend a hand. My agent, J More

by JMLEBLANC47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that Jeff is taking such good care of you! If you need anything at all, please let us know. We would love you assist you. Thank you for taking the time out and sharing how your service with us went.

June 22, 2018

June expedition service Everything was great. The service took longer than expected but the rental car covered us for not having a car to use. Thanks for taking good care of More

by alanpietras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that you had a great experience with our service department. If we can do anything else to further assist you, please let us know! We would love to help.

June 22, 2018

Dwayne Very helpful, knowledge of their job and trained to get you in and out. Awesome job. Best service ever explained everything to me . Would recommend to More

by dseghers27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure her name but should be on my paperwork
Jun 22, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear about your experience with us! If we can do anything else to further assist you, please let us know. we would love to help!

June 22, 2018

Great Dealership I bypassed at least 5 Ford Dealers in Jacksonville to go to Bozard because they are great to work with and everyone treats you great. More

by Joseph Paul Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jordan
Jun 22, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that we could earn your business! If we can do anything else to further assist you, please let us know. We would love to help!

June 22, 2018

Battery Replacement I found Allison Bifani very pleasant & helpful especially when she clearly explained what happened to my car battery and why it lost its charge. Alex More

by bevep9rry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Bifani
Jun 22, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our team was able to keep you informed, and get you set up with the Owners Advantage program. Thank you for taking the time out and sharing how your experience with us went. If we can do anything else to further assist you, please let us know! We would love to help.

June 22, 2018

Awesome experience Everytime I go into Bozard I am treated with respect and taken care of in a very fast and efficient time frame. Best dealership in Northeast Florida More

by PFAGAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that we are able to keep you pleased with our service department. If we can do anything else further assist you, please don't hesitate to reach out! We would love to help you.

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