Bozard Ford Lincoln - Service Center

Happy Customer This was the 2nd time I've taken my ford to Bozard for repair. They have excellent customer service, someones always there to lend a hand. My agent, J This was the 2nd time I've taken my ford to Bozard for repair. They have excellent customer service, someones always there to lend a hand. My agent, Jeff Sparks was so helpful and courteous. He kept me informed throughout the process by texts. Always sent quotes of repair needed before doing anything. Both times I was pleasantly surprised the major problem was covered under factory warranty. I'm now considering trading up with them More

June expedition service Everything was great. The service took longer than expected but the rental car covered us for not having a car to use. Thanks for taking good care of Everything was great. The service took longer than expected but the rental car covered us for not having a car to use. Thanks for taking good care of us. More

Dwayne Very helpful, knowledge of their job and trained to get you in and out. Awesome job. Best service ever explained everything to me . Would recommend to Very helpful, knowledge of their job and trained to get you in and out. Awesome job. Best service ever explained everything to me . Would recommend to every one More

Great Dealership I bypassed at least 5 Ford Dealers in Jacksonville to go to Bozard because they are great to work with and everyone treats you great. I bypassed at least 5 Ford Dealers in Jacksonville to go to Bozard because they are great to work with and everyone treats you great. More

Battery Replacement I found Allison Bifani very pleasant & helpful especially when she clearly explained what happened to my car battery and why it lost its charge. Alex I found Allison Bifani very pleasant & helpful especially when she clearly explained what happened to my car battery and why it lost its charge. Alex enrolled me in the Owners Advantage program. More

Awesome experience Everytime I go into Bozard I am treated with respect and taken care of in a very fast and efficient time frame. Best dealership in Northeast Florida Everytime I go into Bozard I am treated with respect and taken care of in a very fast and efficient time frame. Best dealership in Northeast Florida More

Great Customer Service Sonya provided excellent customer service throughout. All work was completed in a timely fashion and with the utmost professionalism. I would highly r Sonya provided excellent customer service throughout. All work was completed in a timely fashion and with the utmost professionalism. I would highly recommend her and Brozard Ford for all your automotive service needs. More

Bozard Ford service is great I live in Orlando and travel 2 hours to see Alex in service. They always take care of my car and Alex always texts me and keeps me updated on my car a I live in Orlando and travel 2 hours to see Alex in service. They always take care of my car and Alex always texts me and keeps me updated on my car and information I need. I suggest anyone to see Alex in Service at Ford More

Excellent old fashion service Bozard provided the customer focused service that exceeded my expectations . Everyone I dealt with was kind, caring, and and enjoyable. My concerns w Bozard provided the customer focused service that exceeded my expectations . Everyone I dealt with was kind, caring, and and enjoyable. My concerns were addressed and handled in a very professional manner. I would not go anywhere else. More

Explorer Needs We could not be more pleased with the treatment received by Bozard Ford. We had a trim situation covered under warranty along with two minor recalls. We could not be more pleased with the treatment received by Bozard Ford. We had a trim situation covered under warranty along with two minor recalls. Our Hankook tires had only 13,600 miles and needed replacing due to lack of tread. Bozard contacted the tire manufacturer and they agreed to replace the tires with no hesitation. I would add that I am very careful to check our tire pressure religiously. All these issues were totally taken care of with one night in service. A rental was furnished so we were not inconvenienced. We could not be more satisfied with the impeccable treatment we received. More