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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.7
2,215 Reviews

2,215 Reviews of Bozard Ford Lincoln - Service Center

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July 01, 2018

Best Service My navigation system went out on my 2015 F150 King Ranch Pick-up, they had to keep my truck overnight to order the part. Alex, my service advisor, kep More

by jlcargile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that we were able to take good care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 01, 2018

Oil Change Excellent Customer Service and Great Service... Ms. Marcia always greets me with a Big Hug and Smile. Always a great experience at Bozard Lincoln D More

by elquijote67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our service department was able to take such good care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 01, 2018

Quick Lane service Have used Bozard Ford Quick Lane Service center for maintenance items on my Lincoln MKS for 2 years with only one complaint, greasy finger prints on t More

by RCCZ28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Crespo
Jul 03, 2018 -

Bozard Ford Lincoln responded

Oh no! I am so sorry that your car was returned to you with finger prints on your seats. Hopefully it was easy to clean off? If not, let us know! Thank you for taking the time out and sharing how your experience with us went! We greatly appreciate the feedback!

July 01, 2018

Only place to go if you own a Ford The staff at Bozard Ford is exclent! I was able to get a same day appointment that fit my busy schedule in minutes. Even on a Saturday and was in an More

by jbarcomb90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Jul 03, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our team was able to take such good care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

June 29, 2018

Jeff Sparks made it happen Jeff told me that the recall service would be short, I told him I requested a loaner because I had a meeting to get to. He told me he would make sure More

by alexander7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Bozard Ford Lincoln responded

Awesome!! We are so pleased to hear that Jeff was able to make it happen for you! If we can do anything else to further assist, please don't hesitate to reach out. We would love to help.

June 29, 2018

People who care Ashley n Alex are the best. They always go out of there way to make things right even when its hard to believe. I can't wait for the nautilus. More

by grgalex
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Durst
Jul 02, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that our team was able to take such good care of you. If we can do anything else to further assist you, please don't hesitate to reach out. We would love to help!

June 29, 2018

Oil Change By far the best customer service in town which is great because this does not happened too much these days I was in and out with great service More

by BRAVES0209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that our quicklane department was able to take such good care of you! If we can do anything else to further assist you, please let us know! We would love to help.

June 28, 2018

Great Qick Lane Service Stuart was great came in for the usual oil change/tire rotation and he found it was time for some warranty work. Great service and within the time fra More

by CRLewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Darden
Jul 02, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that we were able to take good care of you. If we can do anything else to further assist you, pleased don't hesitate to reach out to us. We would love to help!

June 28, 2018

great service as always. I have purchased 6 vehicles from Bozard dealership. I am always pleased with their service department when I need them. Great experience. Great employ More

by jag1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler
Jul 02, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that we were able to take good care of you. If we can do anything else to further assist you, pleased don't hesitate to reach out to us. We would love to help!

June 27, 2018

Dead battery I came in with a dead battery. The mileage was just under 36,000. They installed a new battery and I was out of there in a little over an hour, wit More

by rmarazo66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Durst
Jun 28, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that we were able to take such good care of you, and get you in and out! If we can do anything else to further assist you, please don't hesitate to reach out. We would love to help.

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