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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.7
2,215 Reviews

2,215 Reviews of Bozard Ford Lincoln - Service Center

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July 24, 2018

Excellent Service My Explorer was booked in for a service and it was dealt with in a very efficient and professional manner. I waited for it to be completed and was ver More

by P.GLENISTER
Recommend Dealer
Yes
Employees Worked With
Jul 25, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so happy to hear that our team was able to take such good care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help.

July 24, 2018

Fantastic , the folks here are great ! From my purchase, through the service , the entire staff has been above board to work with , they treat you like you the only person they work for . I More

by PK59LINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Henning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler, Rick Dotson, Alia Spoerle
Jul 25, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team. They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help!

July 24, 2018

Nathan service advisor is great I recommend Nathan the service advisor. He was very helpful and took care of my warranty issue. Will go to him again in the future. More

by JHL981
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Dippy
Jul 26, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that Nathan was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 24, 2018

Alex very professional and ready to be of any assistance be. Alex was very knowledgeable and helpful in questions about my vehicle ! He was more than happy to go beyond and help with additional issues beyond wha More

by pique2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 26, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Alex was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help.

July 24, 2018

Brake Service Customer service manager was great! Helpful all the way and she even explained the program I was on so the service cost me $0...Very friendly and cou More

by JOHNNYMACCOMEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Savitch
Jul 26, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Ashleigh was able to take such good care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 23, 2018

Excellent Service Got new tires for my Explorer. All around great service. They helped me figure out which tires were best. Gave me a great price on the tires and the h More

by Ingram Marray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Poole
Jul 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that our Quicklane team was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 22, 2018

Front brakes I got my front brakes replaced. Bozard is always very professional & get the job done! This is the only place i take my car to get serviced! More

by nikkirhodes80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Mary and our Quicklane department was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help.

July 21, 2018

Had a tough problem, it was handled in excellent way. I was very apprehensive that since my car was close to warranty deadline, the dealership would deny my claim. To the contrary, it was handled in a ver More

by bjdavis6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Jeff was able to take such good care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help!

July 21, 2018

new tires The only problem was that the wrong tires were either ordered or delivered and so the service took longer than scheduled. A loaner car was offered. More

by sharonhughes571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Durst
Jul 23, 2018 -

Bozard Ford Lincoln responded

I am so sorry to hear that happen! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help.

July 21, 2018

Another Amazing Experience I went in for Auto Butler and once there mentioned I thought there might be recalls. They did the auto butler, completed the recall work, AND fixed a More

by eric.ebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Bozard Ford Lincoln responded

Awesome!!! We are so pleased the hear that Jeff and our service department was able to take such great care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help.

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