Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,215 Reviews of Bozard Ford Lincoln - Service Center
back seat not working Marcia has always been so good to us when weve brought our Explorer in. She has helped us on 2 occassions get our car fixed under warranty, as it shou Marcia has always been so good to us when weve brought our Explorer in. She has helped us on 2 occassions get our car fixed under warranty, as it should be since it was electrical problem with the seat. We appreciate all the hard work she did for us and is so kind. More
30,000 mile service Everyone was friendly and professional. I had an appointment and they took my vehicle back in a timely manor. When they brought my vehicle back out to Everyone was friendly and professional. I had an appointment and they took my vehicle back in a timely manor. When they brought my vehicle back out to me, I did notice the steering wheel was a like dirty. It wasn’t until I got home that I noticed there were oily hand prints all across the grill, along the left front fender and on the drivers side door. I understand that an oil change is not a clean job but, It was disappointing that they did clean up after and before handing it back to me. More
Oil Change Dawn is incredibly helpful. I get honest feedback on the state of my car and the most cost effective options. In the past, she has helped secure me a Dawn is incredibly helpful. I get honest feedback on the state of my car and the most cost effective options. In the past, she has helped secure me a rental car at a great price as well. More
Professional, Friendly Service each time I call. Made it fast, easy & convenient for me to bring my vehicle in for a quick inspection to determine the necessary part needed to repair my seat belt iss Made it fast, easy & convenient for me to bring my vehicle in for a quick inspection to determine the necessary part needed to repair my seat belt issue. More
Service was great Jeff was great. He contacted us when the hood was complete and then gave us an approximate time that the engine issue would be completed. Jeff is ver Jeff was great. He contacted us when the hood was complete and then gave us an approximate time that the engine issue would be completed. Jeff is very professional and is considerate of the customer’s time. More
Awesome service as usual Was greeted promptly by friendly service adviser Ashley. She was Very helpful and efficient. Email and phone call when work completed. Will definite Was greeted promptly by friendly service adviser Ashley. She was Very helpful and efficient. Email and phone call when work completed. Will definitely be back. More
Tire rotation, and warranty issues Bozard prides their business on honesty and Intrigity. Their employees in the Service Department work together to provide you the best experience Bozard prides their business on honesty and Intrigity. Their employees in the Service Department work together to provide you the best experience possible. Entire Dealership is Awesome. It really helps with Bozard picking up and delivering vehicles before and after they are serviced. You will not find better folks to work with. More
Outstanding customer experience I’ve been talking my car to Bozard’s for 4 years. This was my first visit using the Lincoln concierge service. Their facility and service is great but I’ve been talking my car to Bozard’s for 4 years. This was my first visit using the Lincoln concierge service. Their facility and service is great but with pickup and delivery service you never have to leave home. The representatives are professional and personable. OUTSTANDING SERVICE!! More
Fast and efficient repair Jeff Sparks made a warranty repair appointment for me and had my truck in and out quickly while I waited. Excellent service and repair - thanks Bozard Jeff Sparks made a warranty repair appointment for me and had my truck in and out quickly while I waited. Excellent service and repair - thanks Bozard Ford! More
2016 F3 50 Yes I had a unexpected engine problem with my F3 50 I drove it to the shop and the service manager quickly wrote me up for service and said I could w Yes I had a unexpected engine problem with my F3 50 I drove it to the shop and the service manager quickly wrote me up for service and said I could wait because he thought it wouldn’t take so long everything went smoothly and received everything in order that they told me. the service manager and the guys behind the scene also did a great job ! More