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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.7
2,215 Reviews

2,215 Reviews of Bozard Ford Lincoln - Service Center

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July 30, 2018

back seat not working Marcia has always been so good to us when weve brought our Explorer in. She has helped us on 2 occassions get our car fixed under warranty, as it shou More

by SDTUNKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Marcia and our Service department was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would be more than happy to help!

July 30, 2018

30,000 mile service Everyone was friendly and professional. I had an appointment and they took my vehicle back in a timely manor. When they brought my vehicle back out to More

by rickvchris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Poole
Jul 31, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Ashley and our Quicklane Department was able to take such good care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 29, 2018

Oil Change Dawn is incredibly helpful. I get honest feedback on the state of my car and the most cost effective options. In the past, she has helped secure me a More

by JENNHOFFMAN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn McStine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Dawn was able to take such great care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 29, 2018

Professional, Friendly Service each time I call. Made it fast, easy & convenient for me to bring my vehicle in for a quick inspection to determine the necessary part needed to repair my seat belt iss More

by GILBERTO_RIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Angela was able to take such great care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 29, 2018

Service was great Jeff was great. He contacted us when the hood was complete and then gave us an approximate time that the engine issue would be completed. Jeff is ver More

by MJLYNN28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Jeff was able to take such great care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 28, 2018

Awesome service as usual Was greeted promptly by friendly service adviser Ashley. She was Very helpful and efficient. Email and phone call when work completed. Will definite More

by michellewamser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Durst
Jul 30, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Ashley was able to take such great are of you. If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help.

July 28, 2018

Tire rotation, and warranty issues Bozard prides their business on honesty and Intrigity. Their employees in the Service Department work together to provide you the best experience More

by sdavisjagx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Bozard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy (BadBoyBil) Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg McDonald, Jeff Eason, Erik Shipley, Ashley Durst
Jul 30, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 28, 2018

Outstanding customer experience I’ve been talking my car to Bozard’s for 4 years. This was my first visit using the Lincoln concierge service. Their facility and service is great but More

by BWICKLUND1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerilyn Sharp, Ashley Durst
Jul 30, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Ashley and Jerilyn were able to take such great are care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help.

July 28, 2018

Fast and efficient repair Jeff Sparks made a warranty repair appointment for me and had my truck in and out quickly while I waited. Excellent service and repair - thanks Bozard More

by abf350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that our service department, and Jeff was able to take such great care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 28, 2018

2016 F3 50 Yes I had a unexpected engine problem with my F3 50 I drove it to the shop and the service manager quickly wrote me up for service and said I could w More

by CHARLES43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Jul 30, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased the hear that Kevin and our Quicklane was able to take such great care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

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