Bozard Ford Lincoln - Service Center

Needed brakes and they got the job done quick kept me informed the whole time - we love the service friendly and quick with appointment. I upgraded my brakes they ordered them and still complet kept me informed the whole time - we love the service friendly and quick with appointment. I upgraded my brakes they ordered them and still completed the repair quick More

Disappointed with appointment time First, I have never had any problems with Quick Lane at Bozard Ford. My appointment was scheduled for 9:45 July 31. I walk over to the Outlet Mall and First, I have never had any problems with Quick Lane at Bozard Ford. My appointment was scheduled for 9:45 July 31. I walk over to the Outlet Mall and returned to Quick Lane at 11:10. My car was in the same place where I had parked, so I ask the service rep if my car was ready. He asked my name, and I reminded him I had an 9:45 appointment. My car was never serviced until 11:15, I waited another 30 minutes for the completion. Very disappointed that my car was not serviced when my appointment was scheduled. I was given no explanation as to what happened........hopefully, my next experience will be better service! More

They helped me out greatly. Amazing service. Got calls back as requested. They are busy busy busy which tells me that they are doing something right. They took great care of me a Amazing service. Got calls back as requested. They are busy busy busy which tells me that they are doing something right. They took great care of me and they even covered my rental car. I drive and will continue to drive the two hours to them because of how great they took care of my car and I. More

Thank you! Always a great experience! I have purchased four vehicles from Bozard and continually have positive experiences with the staff! They have made me a lo Always a great experience! I have purchased four vehicles from Bozard and continually have positive experiences with the staff! They have made me a loyal customer! More

Quick and easy It is easy to make and appointment and they are quick with the service. They are conveniently located and they have a waiting room while you wait. It is easy to make and appointment and they are quick with the service. They are conveniently located and they have a waiting room while you wait. More

Best Customer Service Having your car break down is a horrible way to start a day. However, Allison with Bozard Ford did everything in her power to help me out. She was upf Having your car break down is a horrible way to start a day. However, Allison with Bozard Ford did everything in her power to help me out. She was upfront and honest with me which I appreciated. She even spoke to a Car rental agent to get me an amazing deal so I wouldn't be without transportation. Overall I am very impressed with the level of customer service I received. More

Faster than expected I came in with a problem I couldn't identify, and they had the answer for me within a couple of hours. There was another issue that I needed to have f I came in with a problem I couldn't identify, and they had the answer for me within a couple of hours. There was another issue that I needed to have fixed as well. They needed a part, and it was Friday afternoon, so they told me that it would be done on Monday night. The car was done by 9:30 am. Great service! More

That was easy They picked up my MKC, did the service and brought it back to me. Loved it. Where has that been all my life? Love my Lincoln They picked up my MKC, did the service and brought it back to me. Loved it. Where has that been all my life? Love my Lincoln More

Easy & great service! I would give five stars across the board if it weren't for my same technical coming back today. Navigation fault. Will have to call service center bac I would give five stars across the board if it weren't for my same technical coming back today. Navigation fault. Will have to call service center back tomorrow. More

Dropped off vehicle, text communication, great! Smooth process. Dropped off vehicle. Was texted vehicle info and when it was completed. Picked up vehicle and was on my way. No hassle, great! Smooth process. Dropped off vehicle. Was texted vehicle info and when it was completed. Picked up vehicle and was on my way. No hassle, great! More