Bozard Ford Lincoln - Service Center

We recently had a problem with our Ford 150 Lariat. The manager and his team kept testing different problems we had with our transmission bumping and jumping. After several trips to have diagnosed they fi manager and his team kept testing different problems we had with our transmission bumping and jumping. After several trips to have diagnosed they finally located plug #7 had a bad coil that allowed moisture to cause the jerking and bumping. They corrected the problem at no charge and it is running fine now. We really appreciate there service to the customer and it was important to them to make us happy. We will no longer travel to Jacksonville for truck purchases or repairs. We were very impressed with Alex and Russell and want to compliment Bozard for having such diligent employees. They are the extreme exampal of exemplary service . Thanks Bozard for your employees! Ron and Melanie Davis More

My alternator died about a 1/8th of a mile from the Dealership. Art R. was driving by and stopped and asked if I needed assistance and said he would send someone to help me. Kevin S. showedup and towed Dealership. Art R. was driving by and stopped and asked if I needed assistance and said he would send someone to help me. Kevin S. showedup and towed me to the service Dept. The Asst.service manager Alex was prompt and vary helpful through out the process of repairing my vehicle. I can't say enough about how I was treated by all the staff a Bozard Ford! They were great and I would recommend this Dealerships Service Dept. to anyone and everyone. I will be back I have found a new Ford home!! More

I already rated this dealer five stars (they don't allow six!) for the sales process. Today was my first taste of service. When I arrived, I was greeted like an old family friend. Everybody here smiles a six!) for the sales process. Today was my first taste of service. When I arrived, I was greeted like an old family friend. Everybody here smiles and says hello. Alek Vecerkovic and Steve Boggus in the service department took excellent care of me and got my car in right of way because I was waiting. The mechanic Jean - did a great job as well, even pre-filling the oil filter before installing it. That's attention to detail. He also made sure the car was kept clean. While having the car serviced, my salesman, Justin Fisher and the General Manager Thom Workman came up to me and said hello and asked how I like my Shelby so far. I've never had a saleman at any other dealer remember me after the sale was made; but, like I stated in an earlier review, Bozard Ford isn't like any other dealer. More

Bozard Ford is the best dealorship that I have ever Bozard Ford is the best dealorship that I have ever encountered!! When I purchased my Ford Fusion, Salesman Stephen Purdy took extra time to thor Bozard Ford is the best dealorship that I have ever encountered!! When I purchased my Ford Fusion, Salesman Stephen Purdy took extra time to thoroughly explain the mechanics of the new car, and even contacted me later to be certain that the car was operating well. He always remembers me when I see him at the dealership. Since then, Advisor Kevein Bressler and his team (Quick Service) have been outstanding in servicing my car. They are professional, thorough and accurate and I never need an advance appointment. In addition they always wash my car as a courtesy. Kevin has gone beyond his job requirements in having a scrape on the car polished out so I did not have to go to the bumper shop. Also Kevin always explains car repairs in term that I, a non-mechanical person can understand. I drive from here to Michigan every year, and put many miles on the car. I rely on having a good and safe car, and thank Kevin and the service team that I have never had a problem with my car. More

I went to Bozard and was immediately welcomed.I was treated like a member of their family and everyone seemed to be very sincere. I ended up purchasing 4 new tires and they had me in in out faster than treated like a member of their family and everyone seemed to be very sincere. I ended up purchasing 4 new tires and they had me in in out faster than I expected. More

This was my first visit to the dealership and Stephen approached me immediately with both professionalism and courtesy. I was in and out of the dealership within the estimated timeframe. I had a great ex approached me immediately with both professionalism and courtesy. I was in and out of the dealership within the estimated timeframe. I had a great experience there and would definitly recommend this store to friends and family. More

I really don't want to limit my compliments to only Jeff Parks but rather include the entire dealership for the following reasons: When arriving in the lot I did not get treated like a piece of dead meat a Parks but rather include the entire dealership for the following reasons: When arriving in the lot I did not get treated like a piece of dead meat and have sales vultures swarm me. Everyone was pleasant and happy at their jobs it seemed. The sale was smooth and I'm happy! More

An awesome overall experience. Everything can break at some point, nothing is perfect. I am more concerned with service after the sale and I can say Bozard stands behind their product. some point, nothing is perfect. I am more concerned with service after the sale and I can say Bozard stands behind their product. More

I have lived in this town for 32 years and bought my first Ford from Bozard in 1985. Since then my 5 boys have grown up here and now are driving. We use Bozard Ford not only to buy vehicles, but even th first Ford from Bozard in 1985. Since then my 5 boys have grown up here and now are driving. We use Bozard Ford not only to buy vehicles, but even the vehicles we own that are not Ford are serviced at Bozard because they out perform all the other car dealers in the area. Believe me, I have at one time or another, dealt with all the car dealers here, so I know who the best is in all around customer satisfaction. That would definitely be, Bozard Ford. More

Kevin's experience and knowledge helped me understand the repair. He was attentive, polite, and quick to solve the problem. It was an enjoyable experience and I will certainly recommend others to use Bozard. repair. He was attentive, polite, and quick to solve the problem. It was an enjoyable experience and I will certainly recommend others to use Bozard. More