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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.7
2,215 Reviews

2,215 Reviews of Bozard Ford Lincoln - Service Center

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August 21, 2018

Fixed covering if pax door but doir locks do not work after Fixed door upholstry but broke door lock on pax side. Now I have to bring car back. Bummmer!!! Pain in the butt to drop iff car and pickbup. Etc. More

by CAPTNORGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Davis
August 20, 2018

Fast Lane Fast lane is a slow lane. Lots of excuses mad at the counter, did not make me happy. They offered a 15% discount for the poor service. More

by BILL@BILLPARKE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
August 19, 2018

Excellent The service writer was excellent and knowlegable, The Tech that took care of m y Truck was fast and complete. Picked up on the need to correct the p More

by gsweat1265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Aug 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Kevin! He is awesome at his job and we are so happy that he made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 19, 2018

where do you find them Kevin Bressler is a one of a kind person and service writer, kind, friendly, easy to talk to and ready to serve his customers. Getting service on my R More

by FMDUKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler
Aug 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Kevin and Piper! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 18, 2018

First visit - best service ever! I just moved to St. Augustine from California and this was my first service appointment at Bozard. My car was in and out in a little over an hour - in More

by WENDYWMATHIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Sonya and our Quicklane department were able to take such good care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help.

August 18, 2018

"The Works" Services I made an appointment for this service and much to my surprise I was able to get an appointment in 2 days. Work was completed in a timely manner and I More

by BILLYMACVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 18, 2018

On time on target Bozard’s Service department was on time and on target, completing an onboard computer recalibration during a scheduled appointment. Work completed to More

by spydur58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Alex! He is awesome at his job and we are so happy that he made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 18, 2018

It was solid. I was kept inform as to the status of repair 2nd go round trying to get A/C repaired in our 2016 Mustang. Hopefully with replacing the compressor this time, it’ll take care of the problem of no c More

by kmconvery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Alex! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 18, 2018

everything was gret the service was timley and friendly the lincoln they gave us to use was very nice!we are very happy with !we will tell all our friend sbozard More

by JOEMER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Aug 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Kevin! He is awesome at his job and we are so happy that he made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 17, 2018

Top Notch Service!!!! I have had SO many issues with my car (purchased from another dealership). I’ve mostly dealt with Alison and Richard and they’ve been absolutely ama More

by Lisa Bernardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alison Bifani, Nathan Dippy
Aug 17, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, Lisa, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

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