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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

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August 21, 2018

Too many reviews!! I am going to switch cars if you keep on sending me surveys to fill out, please stop. If I did like the service, I would not use you. More

by red barron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 21, 2018

Service parts Came in had issue with plastic piece around bottom of seat. Part was in stock , got into service Dept , replaced part , I was out in 1.5 hours. I thou More

by DORMINEYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tudor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our service department! He is awesome at his job and we are so happy that he made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 21, 2018

Great Service Great People They took care of a very tough front end problem on my F-350. They worked with me to provide a better time to drop off the truck. They let me know whe More

by Herowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 21, 2018

Recall Service on F-150 The service associate was knowledgeable of the recall issue and even noted an additional issue I was not aware existed. They took care of the problems More

by MKRAVECZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Jeff and our service department was able to take such good care of you. If we can do anything else to further assist you, please let us know. We would love to help.

August 21, 2018

Fixed covering if pax door but doir locks do not work after Fixed door upholstry but broke door lock on pax side. Now I have to bring car back. Bummmer!!! Pain in the butt to drop iff car and pickbup. Etc. More

by CAPTNORGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Davis
August 20, 2018

Fast Lane Fast lane is a slow lane. Lots of excuses mad at the counter, did not make me happy. They offered a 15% discount for the poor service. More

by BILL@BILLPARKE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
August 19, 2018

Excellent The service writer was excellent and knowlegable, The Tech that took care of m y Truck was fast and complete. Picked up on the need to correct the p More

by gsweat1265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Aug 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Kevin! He is awesome at his job and we are so happy that he made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 19, 2018

where do you find them Kevin Bressler is a one of a kind person and service writer, kind, friendly, easy to talk to and ready to serve his customers. Getting service on my R More

by FMDUKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler
Aug 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Kevin and Piper! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

August 18, 2018

First visit - best service ever! I just moved to St. Augustine from California and this was my first service appointment at Bozard. My car was in and out in a little over an hour - in More

by WENDYWMATHIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Sonya and our Quicklane department were able to take such good care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help.

August 18, 2018

"The Works" Services I made an appointment for this service and much to my surprise I was able to get an appointment in 2 days. Work was completed in a timely manner and I More

by BILLYMACVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car servicing experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

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