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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.6
2,217 Reviews

2,217 Reviews of Bozard Ford Lincoln - Service Center

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October 29, 2013

We bought a new F150 around the first of the year and have had it back a few times for small problems. Every time we have had it in Marcia Nelson has been our service advisor. Marcia has been great! She More

by Andyhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 31, 2013 -

Bozard Ford Lincoln responded

Thank you! I agree...Marcia is a winner and an absoulute pleasure to work with! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

October 29, 2013

I was down in St Augustine Florida on vacation for 2 weeks. My car broke down and I had it towed to Bozard Ford, I was checking around with different people and Bozard came highly recommended and they f More

by dianna2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 31, 2013 -

Bozard Ford Lincoln responded

Thanks for sharing! Our people in service do a great job and I will be sure to thank Kevin Stowe for his work! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

October 29, 2013

We have experienced a few challenges with our 2013 Ford Escape, but Alex took control and made sure our car was repaired to our satisfaction. It is great having a service adviser that takes such a persona More

by gnordsiek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 31, 2013 -

Bozard Ford Lincoln responded

Thanks! Alex is a pleasure to work with and I will be sure to share your kind words with him! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

October 29, 2013

I have been a customer at Bozard Ford for several years with multiple purchases. What really brings me back to Bozard is the exceptional customer service that I receive in your service department. Alex Ve More

by rseantan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 31, 2013 -

Bozard Ford Lincoln responded

Thanks so much! Alex is a true asset to Bozard and I will be sure to let him know! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

October 29, 2013

I was at my wits end with my Mercedes CLK 350 and Leti took me in and found a solution to my problems. So even if you don't drive a Ford, Bozard service department can accommodate your needs. More

by deannaray04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 31, 2013 -

Bozard Ford Lincoln responded

Thank you! Our service department rocks...and so does Letti Bozard! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

October 28, 2013

Andrew & Artie are your guys to get things done! Awesome work and always the best! I've never regretted getting my truck serviced there and never would! I definitely recommend anyone and everyone to More

by LadySunshine904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2013 -

Bozard Ford Lincoln responded

Thanks for the kind words! Our service team makes us very proud! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

October 28, 2013

My most recent experience was after purchasing my new F150, I experienced a hesitation when accelerating. Patrick McGee had mentioned to call for "anything" so I took him up on that. Patrick communicated More

by mayracing101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2013 -

Bozard Ford Lincoln responded

Great review! Thank you so very much! Our team is often tested the most when things go wrong rather that when things go right. I am very proud of Patrick and Alex for their work here! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

October 26, 2013

I came in for an oil change and learned a lot about my car with some great recommendations for things to get serviced I'd had never thought about before. Mr. Clarke was genuinely pleasant to work with and More

by thermit13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 26, 2013 -

Bozard Ford Lincoln responded

Thanks! We are proud of our folks in Quick Lane! It is going to be very exciting to get the new 12 bay Quick Lane open! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

October 25, 2013

The service was excellent, the pricing was just right , and everyone their was very friendly.My tech, Kevin Stowe was fast and efficient When he was done servicing my car , he vacuumed and ran it through t More

by b_knight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 25, 2013 -

Bozard Ford Lincoln responded

Thank you for your confidence! Kevin is a great guy and his work is excellent! We appreciate your comments and will be sure to share them with Kevin. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

October 25, 2013

Art was very professional and personal best experience I have had with a dealer ever. iwould and have sent friends and family and will be back again myself. More

by canesfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Art Routcha
Oct 25, 2013 -

Bozard Ford Lincoln responded

Thank you! Art is one of our very best and I am sure that he appreciates your kind comments. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

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