Bozard Ford Lincoln - Service Center

Crystal took great care of me. Found the problem. Found the solution. Should have my part for me in a few days. Thank you, JM the solution. Should have my part for me in a few days. Thank you, JM More

My visit at Bozard Ford Lincoln was great. My employees were very nice and knowledgeble. My car was repared very quickly. I was happy to bring my there now and in the future. were very nice and knowledgeble. My car was repared very quickly. I was happy to bring my there now and in the future. More

Alex is always affable,, available, returns all phone calls in a reasonable amount of time and demonstrates complete knowledge about the vehicles. If their is any issue that arises he addresses it immed calls in a reasonable amount of time and demonstrates complete knowledge about the vehicles. If their is any issue that arises he addresses it immediately. He lets you know that he is their to serve you, he is an outstanding representative of Bozard Ford. More

While on vacation in St Augustine, my Ford 250 SD diesel needed shop work on the engine. Your service advisor, Crystal Garrison, was totally aware of my urgency and the fact that I needed to be back home b needed shop work on the engine. Your service advisor, Crystal Garrison, was totally aware of my urgency and the fact that I needed to be back home by Saturday for doctors appointments. My F250 was at your shop for five days during which, Crystal kept me informed of the shop's progress and issues arising from the mechanical problems. Your mechanic, Steve Wright corrected the engine problem, as well as, a DEF pump problem that another Ford dealer, in Atlanta, GA could not correct in three shop visits. Travis Thornton was very personable in offering his services to me including washing my truck. Based on your staff that I interacted with, I would gladly make your Service Department my dealer of choice, unfortunately I live in Marietta, GA. Thank you and your dealership for GREAT service by very professional people. Lawrence Duffy/ Linda Duffy More

Mike Hurley gave us excellent service, he was courteous and quite friendly as we were waiting for our car to be serviced. Will be back, and hope to deal with Mike again. D. Case, Jacksonville, FL and quite friendly as we were waiting for our car to be serviced. Will be back, and hope to deal with Mike again. D. Case, Jacksonville, FL More

Went in for service on my toyota, technician was very knowledgeable, especially for it being a non-ford product. Plus the popcorn in the lobby was a plus!! knowledgeable, especially for it being a non-ford product. Plus the popcorn in the lobby was a plus!! More

I recently came into your dealership because I have heard nothing but great things about this dealership and my friends were right! As soon as I drive up to the service lane a young man named Travis greeted nothing but great things about this dealership and my friends were right! As soon as I drive up to the service lane a young man named Travis greeted me and he was very polite. Before my car was getting worked on I spoke with Crystal who was very knowledgeable and friendly. It doesn't stop there. When I heard my car was ready I was in shock on how clean it was! I used to go to Gary Yeoman's and all they did was quickly wash the outside of the car. My car had not been cleaned in a few months and Travis did an extraordinary job; even vacuuming the trunk! The car looked like it first did when I purchased it. From now on, this is my dealership. Your company should be proud; you have awesome employees. Great Job Bozard! More

Bozard inspected the vehicle, diagnosed the problem and made the arrangements to order parts and schedule service very quickly. The work was done on time as promised and the part replaced works and the veh made the arrangements to order parts and schedule service very quickly. The work was done on time as promised and the part replaced works and the vehicle was returned clean with attention to detail. They will be my service dealer in the future. More

The service was great. Jess was very courteous and helpful. I will definitely be back to this dealership for any future service on my car. Great job!!! helpful. I will definitely be back to this dealership for any future service on my car. Great job!!! More

Against my own better judgement I took my truck to the dealer for service. It needed work done that my regular mechanic couldn't do so I went to the Bozard service center. I am very anti dealership and al dealer for service. It needed work done that my regular mechanic couldn't do so I went to the Bozard service center. I am very anti dealership and always have been due to some bad experiences in the past. Upon arrival I was greeted by a service department employee who was standing in the drive up area. He greeted me and asked me the purpose of my visit so I explained the issue to him and he took me in to the service department. He introduced me to Marcia Nelson who was very friendly and concerned about addressing and taking care of my needs. She was very communicative over the next few days keeping me up to date on the status of my truck. She even got me a great deal on a rental so I wouldn't be without a vehicle while my truck was being repaired. Marcia has restored my faith in the dealership and I will now be a loyal customer of Bozard Ford because of her. I hope she is compensated well for all the hard work she does to make the customer experience one of a kind. More