Bozard Ford Lincoln - Service Center

While on vacation from Michigan in the St. Augustine area, we encountered an overheated transmission problem; we had our Jeep Cherokee Laredo towed to Bozard for servicing--we have a Ford Blue Oval Exte area, we encountered an overheated transmission problem; we had our Jeep Cherokee Laredo towed to Bozard for servicing--we have a Ford Blue Oval Extended Warranty. Before having our car towed, I had a few questions, so I dialed Bozard's Service Department and reached Colby Clarke, who explained all the troubling details in a friendly, professional manner. As it turned out, a part had to be ordered, so we had to leave the Cherokee and rent a car. From that point on, Marcia Nelson was our contact person. Marcia, like Colby, was even MORE friendly and professional; add to those qualities warmth as well as efficiency. Marcia made my wife and me feel appreciated, welcome, and most importantly, taken care of. As it happened, about a week after getting our Jeep back and driving it around, we endured another car problem (unrelated to the first problem): of course, we drove straight to Bozard! Again, we were treated to outstanding service by Marcia Nelson. Our chance encounters with other helpful Bozard employees, such as the mechanics, parts department, and porters were all very positive. Bozard employees behave like they care and are there to make the customers happy. All in all, our experience at Bozard was fantastic; the employees are the best! Oh yes: we made the 1,156 mile trip back to Michigan without any car problems. More

Purchased a used vehicle from Tom Krell, whom provided outstanding customer service. All experiences thus far have been wonderful and I will continue to have my vehicle serviced at Bozard Ford near the o outstanding customer service. All experiences thus far have been wonderful and I will continue to have my vehicle serviced at Bozard Ford near the outlets. God Bless. More

My experience at Bozard was great thanks to Tom. He assisted me in not only finding the right used car for me, but is also very helpful when I needed followup maintenance or even question. His strong e assisted me in not only finding the right used car for me, but is also very helpful when I needed followup maintenance or even question. His strong eyes and firm handshake confirmed that my decision to take business to Bozard Ford was the right one, and I will be returning! More

Alex at Bozard Ford is the best. His knowledge of ford vehicles is outstanding, he ensures the work is done right and on time and works hard to keep cost down. A+ vehicles is outstanding, he ensures the work is done right and on time and works hard to keep cost down. A+ More

I have been taking my vehicles to Kevin Bressler for the past 6 years for service. He is an outstanding employee. He treats you like a friend and not just another person off of the street. Taking my vehi past 6 years for service. He is an outstanding employee. He treats you like a friend and not just another person off of the street. Taking my vehicles in for routine maintenance is like going to see a friend. Keep up the good work! More

We first Kevin in the fall of 2010. He has greeted us every time we've walked in since then by name. Impressive that he can recall so many names and faces. He gets the service order written and our car every time we've walked in since then by name. Impressive that he can recall so many names and faces. He gets the service order written and our car is ready when he says it will be. He has even called and informed us when our car is done sooner. I truly appreciate the care he gives to his customers. He makes the spending of our hard earned money not feel so bad. Keep up the good work, Kevin. C Torkar More

The quick lane at Bozard Ford never disappoints. Kevin is always friendly and makes you feel like you are his favorite customer. The service is always done quickly and correctly. I would not hesitate to is always friendly and makes you feel like you are his favorite customer. The service is always done quickly and correctly. I would not hesitate to take any make or model of vehicle there and will be a customer for life. More

This service department is so friendly and helpful. I never have a problem with them when I go. They always fix whatever problem I have. I won't go to anyone but Alex. never have a problem with them when I go. They always fix whatever problem I have. I won't go to anyone but Alex. More

We had a bad experience at another dealership. We looked for a new dealership and found Bozard Ford. It is not the closest dealership to us, but it is the best! Alek was our first and now only service perso for a new dealership and found Bozard Ford. It is not the closest dealership to us, but it is the best! Alek was our first and now only service person. We recommend him and the dealership to everyone we meet! He is a knowledgeable, considerate, friendly, and helpful service person. We will never take our cars anywhere else! More

WE HAVE DEALT WITH CRYSTAL ON A NUMBER OF OCCASIONS AND HAVE ALWAYS FOUND HER TO BE VERY PROFESSIONAL AND KNOWLEDGEABLE CONCERNING VEHICLE REPAIRS AND MAINTENANCE. I WOULD RECOMMEND HER AND BOZARD FORD TO HAVE ALWAYS FOUND HER TO BE VERY PROFESSIONAL AND KNOWLEDGEABLE CONCERNING VEHICLE REPAIRS AND MAINTENANCE. I WOULD RECOMMEND HER AND BOZARD FORD TO ALL OF MY FRIENDS AND FAMILY WITH ANY VEHICLE! More