Bozard Ford Lincoln - Service Center

Always a pleasure to visit Bozard. Friendly and helpful staff. Definitely recommend over other unnamed dealerships. Friendly and helpful staff. Definitely recommend over other unnamed dealerships. More

They got my truck in and out quickly. Yes they forgot to do my service, but the larger issue of the ECM was taken care of quickly. Yes they forgot to do my service, but the larger issue of the ECM was taken care of quickly. More

Larry is amazing and super knowledgeable about cars! He is honest and will get you the best deals in town! I highly recommend him for your future car! 10/10!!! He is honest and will get you the best deals in town! I highly recommend him for your future car! 10/10!!! More

A service department that is willing to listen to your issues and work with you to insure a quality service. It is hard to believe there are still service departments that go above and beyond to make sure issues and work with you to insure a quality service. It is hard to believe there are still service departments that go above and beyond to make sure you are satisfied with the service. We were in the middle of a trip they had people help take all our luggage and transfer it to a loaner so we could continue on our vacation then return a week later and transfer back to our vehicle so we could go back home. So many of people in the service department worked with us and it happened so fast I don't even remember all of them. Job well done. More

Came back to see Chris regarding the infotainment center on our new Nautilus. Chris is the consummate professional! He took his time, answered all our questions, assisted setting it up and helped to ease on our new Nautilus. Chris is the consummate professional! He took his time, answered all our questions, assisted setting it up and helped to ease our frustration and anxiety that we have been experiencing with the car. Honestly, I was to the point of just bringing the car back or trading it. More

Waited 2 weeks for an appointment, dropped my car off early, they held it all day and then told me they didn't have the chance to look at it at the end of the day. After I waited 2 weeks for an appointme early, they held it all day and then told me they didn't have the chance to look at it at the end of the day. After I waited 2 weeks for an appointment , gave them the TSB with the issue. Then they told me they couldn't help with a rental/loaner if I did leave it for them to work on the next day. More

The quick express oil change department was awesome today! She told me it would be about an hour and it was Sonya Miller has a great snd cute personality and was very informative at the beginning. As I today! She told me it would be about an hour and it was Sonya Miller has a great snd cute personality and was very informative at the beginning. As I waited and listened to her dealing with customers through that hour, I recognize that she had true customer service spirit at heart ❤️ More

Shame on Mike, Bo, and Letti You have lowered your Shame on Mike, Bo, and Letti You have lowered your standards by hiring Matt Norris for service director, he is a liability, not an asset to your Shame on Mike, Bo, and Letti You have lowered your standards by hiring Matt Norris for service director, he is a liability, not an asset to your wonderful company. He is fraudulent, has attempted to commit fraud against Ford and if he will do that, what will he do to your customers? His ethics toward customers, employees are pitiful, he does not care about either. He should not be allowed to wash cars, much less run the service department. Consumers beware, if he will screw ford, he will screw you. asset is a positive manager and role model liability is Matt Norris- Ford is aware of this character and is being watched His actions for fraud did not happen at Bozard Ford, however they have been made of this character More

The service department at Bozard Ford was awesome! They met me at the car as soon as I arrived and set me up with Richard. He was very professional and helpful. Richard called me when my car was ready for met me at the car as soon as I arrived and set me up with Richard. He was very professional and helpful. Richard called me when my car was ready for pickup and I was back on the road in less than 2 hours. No wait, No hassle, just great service! More

Been around the auto industry all my life.... and Bozard's management staff have put together an outstanding team. Very impressed! Highly recommend! Bozard's management staff have put together an outstanding team. Very impressed! Highly recommend! More