Bozard Ford Lincoln - Service Center

Amazing service I am very happy with the service at Bozard Ford. I had the pleasure of working with both Russell and Alex, who are terrific people. Great service is s I am very happy with the service at Bozard Ford. I had the pleasure of working with both Russell and Alex, who are terrific people. Great service is something many companies do not pride themselves on, Bozard is an exception to that. It is very obvious how important their customer is after the purchase. Thank You More

Service Crystal in service was great and super friendly! Felt confident in her work! Tom Reinard is always there when I have questions or concerns! Thanks to Crystal in service was great and super friendly! Felt confident in her work! Tom Reinard is always there when I have questions or concerns! Thanks to you both!!! More

Thanks Marcia for all your help!! I took my Escape in for service and an A-C problem, Marcia in the service dept. took excellent care of all my issues and even took care of a problem w I took my Escape in for service and an A-C problem, Marcia in the service dept. took excellent care of all my issues and even took care of a problem with wheel sensors, that I had been trying to get taken care of since the car was new. Thanks Marcia for all you did!! In addition I want to thank Mike for the transportation. More

We always recommend Bozard Ford! We just had our other vehicle (Escape) serviced this week; regular maintenance was done. Awesome experience, as always! We have never worked with any We just had our other vehicle (Escape) serviced this week; regular maintenance was done. Awesome experience, as always! We have never worked with any other dealership which values customer service like this one. Also, VERY IMPORTANT, I have to correct a previous survey submitted last week for another vehicle (Taurus). SHOULD BE ALL 5's! I work nights and filled out survey at 2:00AM. As mentioned in that survey, with specific examples, Bozard Ford will ALWAYS meet or beat ANY price! We have witnessed that time and again. Thanks to Dawn, Kevin and all the great people at Quick Lane. The Croteau's More

Great Service I live in Jax Beach but I bought my Truck at Bozard in 2013. I considered taking my truck to a local dealer for my first oil change thinking St Augus I live in Jax Beach but I bought my Truck at Bozard in 2013. I considered taking my truck to a local dealer for my first oil change thinking St Augustine was too far away but I wanted to get my truck serviced where I bought it. I scheduled my appointment on Bozard's website to ensure I would get serviced as soon as I arrived so I wouldn't be too late for work. Once I arrived Tony greeted me with a smile and acknowledge my appointment. Five minutes later my truck was getting service and less than 30 minutes later I was on my way back to Jax to go to work. Needless to say I'll be back to Bozard for any service my truck needs. More

Bozard Ford > Tom Bush BMW You know the saying, "You Don’t Know What You Have Until It’s Gone?" Well, you can never truly appreciate the service at Bozard Ford until you have to You know the saying, "You Don’t Know What You Have Until It’s Gone?" Well, you can never truly appreciate the service at Bozard Ford until you have to spend a few hours at Tom Bush BMW. You pull up into the service lane, no one comes to see you. You walk in, no one talks to you for a good 5-10 minutes. You finally get checked in after you overhear the service manager say, "Well, she's 15 minutes early," and no one talks to you. No one asks you if you'd like some water. If you'd like to know what interent to use while you wait. If you'd like a snack. Or maybe a ride to the Town Center. If you'd like somewhere to sit comfortably while you wait. Disney World may be called the best place on earth, but Bozard Ford is a close second. I wish there was a Bozard BMW. But a dream is a wish your heart makes. More

We have always recommended Bozard Ford! We have recommended Bozard Ford to all our friends and co-workers for years. We discovered many years ago (Thanks, Kevin!) that Bozard Ford will beat We have recommended Bozard Ford to all our friends and co-workers for years. We discovered many years ago (Thanks, Kevin!) that Bozard Ford will beat any tire price you can find. We were offered a great deal on excellent tires that included lifetime rotation and balance! As for the service one receives, we'll give a recent example. A few weeks ago, our car overheated. An independent repair shop, which was nearby, determined it was the a/c. They bragged that they could beat ANY dealership price by a large margin. Our disabled car happened to be located next to another FORD dealership and towing to that dealership was free. We called Bozard Ford and Dawn said "we'll match that price!" . She also honored a coupon! WE ACTUALLY PAID A FEE to have our car towed to Bozard! That is how much we trust their team to do the absolute best job possible! Can't say enough about Dawn, Kevin and all the guys on the Quick Lane team. They are the best! The Croteau's More

Michael Alex has provided excellent customer service for me for years. He is friendly and helpful in scheduling and identifying the services required. The aut Alex has provided excellent customer service for me for years. He is friendly and helpful in scheduling and identifying the services required. The automotive service accomplished has always been excellent and I have rarely if ever had a problem that required a second visit. I highly recommend Alex and your service department. More

Perfection! We had a wonderful experience with the service department, in and out in no time at all. Excellent teamwork, and a very friendly staff, everyone was We had a wonderful experience with the service department, in and out in no time at all. Excellent teamwork, and a very friendly staff, everyone was so pleasant and willing to assist us in any way. Great! Thanks Bozard Ford! More

Vehicle Service Jeff Sparks made sure my 06 Expedition was serviced with every thing that was needed. I was satisfied and will return. Jeff is an asset to the service Jeff Sparks made sure my 06 Expedition was serviced with every thing that was needed. I was satisfied and will return. Jeff is an asset to the service Center. Thanks, Jake R Thompson More