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Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,215 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,215 Reviews of Bozard Ford Lincoln - Service Center
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September 14, 2018
Excellent work! The service team at Bozard was wonderful. I took my vehicle into Jeff and he had it diagnosed, fixed, washed, vacuumed, and returned to me in 24 hours The service team at Bozard was wonderful. I took my vehicle into Jeff and he had it diagnosed, fixed, washed, vacuumed, and returned to me in 24 hours. I would recommend the service team highly! Thanks Jeff and the team at Bozard!! More
by PAMELABRAND16
Verified CustomerEmployees Worked With
September 14, 2018
Perfect These guys got me in and out FAST. I gave a time frame and the where done 15mins before.Best service ever. Would definitely go back. These guys got me in and out FAST. I gave a time frame and the where done 15mins before.Best service ever. Would definitely go back. More
by MARGARETSCHICKERLING
Employees Worked With
Other Employees :
Luis Crespo, Jeff Eason, Brian Edenfield, Barry Benjamin, Carlos Gibbs, Seth Evans
September 14, 2018
You get what you pay for In this case, Bozard delivers a high level of quality service through highly trained techs and backed by a superb management team, all working conscie In this case, Bozard delivers a high level of quality service through highly trained techs and backed by a superb management team, all working conscientiously to help ensure your satisfaction. Ed is the consummate leader of the team and is as professional as a person can be in such a difficult, customer facing position! More
by KOLD10SNE1
September 13, 2018
Lack of details in service The service was completed in a timely fashion however the inside of my car had several areas were mechanic smudges/stains were on the driver’s seat The service was completed in a timely fashion however the inside of my car had several areas were mechanic smudges/stains were on the driver’s seat ,center console and door panel, and the lid to the oil quart was left with in the engine compartment and I didn’t discover that until I returned home and noticed it was in the engine compartment wedged between the hood jam . Additionally, a large amount of oil residue from the oil change was not wipe down off the undercarriage splashguard. The biggest disappointment was the lack of the aforementioned finishing touches pistvthe vehicle oil change. Thank you More
by THIAMIS
Employees Worked With
Don’t wishbone to list anyone specific
September 13, 2018
Great service Went there for oil change, found out my front breaks were in bad shape and needed to be replaced. Because I use ‘bozard ford’ all the time, I accumul Went there for oil change, found out my front breaks were in bad shape and needed to be replaced. Because I use ‘bozard ford’ all the time, I accumulated a lot of cash back over the years. So an oil change and new front breaks (including having the rotors Turned) only cost me $78.00..........yesssss thank you Sonia More
by Aew52
September 13, 2018
Excellent Service and personal attention. In this "day and age" where personal attention has left the service industry, it is refreshing to have the Bozard "Quick Lane Team" handle repair In this "day and age" where personal attention has left the service industry, it is refreshing to have the Bozard "Quick Lane Team" handle repair issues with my vehicle. Mary has handled and coordinated my needs in a timely-informed manner, with no surprises. She has an excellent customer service oriented personality to explain an d deliver the repairs on time, her positive attitude sets you at ease!! More
by ROBTREG
Employees Worked With
September 13, 2018
Replacement of heat shield Although the manager tried his best, it still remains a mystery what part of my car was removed at their service center. I was told no other 2017 Esc Although the manager tried his best, it still remains a mystery what part of my car was removed at their service center. I was told no other 2017 Escape had the part they removed on any current vehicle they could find. More
by ELLENSAN53
Employees Worked With
Didn’t not get every name.
September 13, 2018
Truck fix. Made apmt. for inop back-up camera & once there was informed of 2 safety recalls on my vehicle. I had not been informed of these recalls by Ford & was Made apmt. for inop back-up camera & once there was informed of 2 safety recalls on my vehicle. I had not been informed of these recalls by Ford & was totally unaware of them. Recalls were completed, still waiting on part for camera fix. Satisfied with whole experience & everyone I dealt with. More
by MWP11753
September 12, 2018
Great Service Excellent and friendly service. There isn't any up sale pressure. They take care up what is actually needed. They actually look at one item, the AC Excellent and friendly service. There isn't any up sale pressure. They take care up what is actually needed. They actually look at one item, the AC fan, that I was concerned about and found that service was needed on the specific item but went a head and updated the master controller at no charge. More
by WILEYTK
Employees Worked With
September 12, 2018
Nail in tire!! Correction: This second review is to set the record straight, after reading my review it’s important that what showed up for people to read was a mist Correction: This second review is to set the record straight, after reading my review it’s important that what showed up for people to read was a mistake. Instead of saying Bozard it stated Bizarre employees. All Employees only show professional behavior, and I truly appreciate the service. Thank you Kevin Bressler More
by lmv561956
Employees Worked With
Kevin Bressler
