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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.7
2,215 Reviews

2,215 Reviews of Bozard Ford Lincoln - Service Center

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September 24, 2018

Great customer service The service that I had was scheduled for 1.5-2.0 hours. I was on and out in 45 minutes! The staff is friendly and the waiting area is clean and in More

by GLEN.GAIL.MITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Poole in Quick Lane Service.
Sep 25, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that our team was able to take care of you! If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 24, 2018

Great customer service Went in to get my oil changed on my wife’s ford Explore and cannot say how great the quick lane was. I was in and out within an hour and half in a Sat More

by david5305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Angela was able to take care of you! If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 23, 2018

Great service! Ashley and Sonya are fantastic! Top rate service! First trip in was for oil change and tire rotation on a Friday night at 7:00. Next was for a full More

by kphayes5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Durst
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Ashley and Sonya were able to take such great care of you. If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 23, 2018

Helpful airbag repair support Piper and the team made the best of a prolonged delay in airbag replacement parts, assisting with a long term loaner and helping the Takata repair go More

by StAugSUVs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Clark
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Piper and Christian were able to take such great care of you. If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 22, 2018

Auto Butler and great service! Just in for an Auto Butler, but they always do such a great job! Especially this time, they got the nasty bugs off! Thank you Nathan! More

by EdgeBest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Concierge service desk ( sorry did not note her name ), Nathan Dippy
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Nathan was able to take such great care of you. If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 22, 2018

Service Got my oil and fluids changed. Very nice lady with helpful info! I needed fast service and I even got a free car wash to boot! Thanks! More

by PAPAWILSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McManaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Angela was able to take such great care of you. If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 21, 2018

Best dealership ever! Service was excellent and very quick. The people are very heilpful and professional. I highly recommend Bozard to everyone if they want it done right More

by PIRATES50OJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Kevin and Jeff were able to take such great care of you. If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 21, 2018

Exceptional Great communication with customer service and Octavia Smith went above and beyond during the whole process. The Expedition loaner car that we were gi More

by NATEWALTERS428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavia Smith
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Piper and Octavia were able to take such great care of you. If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 21, 2018

A/C problem on Fiesta Our Fiesta's AC was working but after a stop and acceleration to speed, the A/C would stop working for a bit then eventually come back on. Not great More

by WJBOREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dippy
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Nathan was able to take such great care of you. If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 21, 2018

As promised Took vehicle in for recall, had appointment, they took vehicle early and completed quickly. Was bad on the road in a minimal amount of time. More

by db82786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Jeff was able to take such great care of you. If we can do anything else to further assist you, please let us know. We would be more than happy to help!

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