Bozard Ford Lincoln

My purchasing experience at Bozard Ford was easy because of the professionalism of there team including Robert Johnson. They were upront, imformative and did not use pressure tactics and play normal dealer of the professionalism of there team including Robert Johnson. They were upront, imformative and did not use pressure tactics and play normal dealer games of running back and forth with with deals, we got right to the point and I dealt with teh decsion makers etc.. More

had a great experience, the price was great and the staff was exceptional. i did not have to ask many questions as all of my questions were addressed by rob prior to the asking was exceptional. i did not have to ask many questions as all of my questions were addressed by rob prior to the asking More

This was our first experience with internet sales and the purchase of a new Fusion was the easiest and most pleasant ever. Eventhough we drove from Ocala to St Augustine to pick up the car the trip was well purchase of a new Fusion was the easiest and most pleasant ever. Eventhough we drove from Ocala to St Augustine to pick up the car the trip was well worthwhile. Ronnie Shierling provided a very attractive internet price for a new Fusion and the price did not change when we finally arrived at Bozard Ford. Mr Shierling's patience and honesty throughout the entire process were greatly appreciated. We highly recommend the Fusion, Bozard Ford, and Ronnie Shierling. More

My experience with Bozard Ford was very good. I only had a brief exposure, but the showroom was very nice, all the staff were nice and the business manager was very efficicent and flexible to my needs. Ple a brief exposure, but the showroom was very nice, all the staff were nice and the business manager was very efficicent and flexible to my needs. Please note that I went to Bozard Ford because of Tom Krell, who is basically becoming my go to Sales Guy. This is the third car I have bought from Tom (Lotus, used BMS 328i, and used BMW645ci). I searched out Tom after he left World Imports, because he listens, knows my likes and my families needs (which vary from my likes, of course). I will buy again from Bozard Ford, predominantly, because I will buy again from Tom. More

The organization and individuals were interested in my business and showed it. They were courteous and professional in our dealings.Bozard should be very pleased with Dave Arnold. business and showed it. They were courteous and professional in our dealings.Bozard should be very pleased with Dave Arnold. More

A breath of fresh air! I purchased a new F350 Dually from Tom Krell and it was all done over the internet, I drove over 2 hours from Orlando for this purchase. These guys are friendly and and very helpf from Tom Krell and it was all done over the internet, I drove over 2 hours from Orlando for this purchase. These guys are friendly and and very helpful anD very sincere. No surprises and no add ons. They did what they said they would do and that today is an exception. I have purchased a new Ford truck on average every 4 years since 1985 and this was one of the best experiences I have had. As a bussiness owner myself I can say they do bussiness right! In addition I am a very discriminating consumer and customer service is a pet peave of mine and these guys get it, do it and I would reccomend them to anyone desiring a true, easy, fair and freindley purchase experience. My profession is automotive related and in the late 80's early 90's I was the technical advisor and chairperson of the Ford Consumer Advisory Board (FCAB) here in Florida, and I can say these guys really live up to what Ford strives in it's dealership experience. Everything from the pricing, trade in and taxes etc. was provided to me up front and prior to me arriving at the Dealership. What a time savings! When I arrived all was ready and Mike Hanley the finance director was awesome as well. Mike understands finance and how best to structure a loan for bussiness customers. He was very knowlegeable about the product and the warranty. He took time to explain several extended warranty offers and other protection packages but was not overbearing or obnoxious. A real fair experience. Mike's only fault is that he is a GATOR fan. Go WAR EAGLES! IF YOU ARE LOOKING FOR A GOOD DEAL AND A TRUE OLD FASHION HONEST PURCHASE EXPERIENCE, YOU WOULD BE FOOLISH TO GO ANYWHERE ELSE! AWESOME! THANKS GUYS! More

My recent purchase experience with Bozard Ford was absolutely amazing! It is refreshing to work with a dealership that is forthright and honest during price negotiations. Tom Krell is a professional, absolutely amazing! It is refreshing to work with a dealership that is forthright and honest during price negotiations. Tom Krell is a professional, friendly and knowledgeable salesman. I contacted Tom via the internet for a price on a 2011 Expedition, his prompt response, honesty, and friendly demeanor was very much appreciated. Upon arriving at the dealership I was greeted by Tom with the expedition waiting by the door for my inspection and test drive. True to his word all pricing was exactly what was presented to me on the phone and internet. We quickly negotiated a fair value for my trade and closed the deal. AJ Miller, financing, did a great job explaining the available warranties and maintenance programs. AJ was instrumental in finding an interest rate lower than my Credit Union’s rate. I appreciate Tom’s and AJ’s professional, personable and caring attitudes.We were well past closing time and they never tried to hurry me through the process, their concern was to ensure I understood everything and was happy. I most highly recommend Bozard Ford to anyone who values customer service and honesty. More

Tom Krell was highly professional and made the car-buying experience fair, pleasurable and efficient. SInce I was returning from out or town, I did not have my checkbook, and Tom offered to follow me home i experience fair, pleasurable and efficient. SInce I was returning from out or town, I did not have my checkbook, and Tom offered to follow me home in my new (slightly used) Ford Flex, even late on a friday afternoon. I was impressed with Bozard as this was my first purchase from you. I look forward to see if the service dept can match this level of customer service. Ken McCormick More

Great experience. Would definately recommend. Bruce and AJ were both professional, friendly and knowledgable. Also very convenient to where we live. Deb and Tom Leli AJ were both professional, friendly and knowledgable. Also very convenient to where we live. Deb and Tom Leli More

I don't live near St. Augustine. I was on my way home from Daytona and stopped at the Outlet Mall for my wife to shop. While she was in the Mall, I walked over to see what Bozard had on the lot. Steve from Daytona and stopped at the Outlet Mall for my wife to shop. While she was in the Mall, I walked over to see what Bozard had on the lot. Steve met me in the lot and greeted me courteously. I told him I was only browsing while my wife was in the Mall, but he took time to answer some questions and show me a couple of cars anyway. No high pressure sales pitch. Just helpful. I had been shopping online for a year and knew exactly what I wanted, and how much I was willing to pay. He offered to find the vehicle for the price I wanted if I was willing to drive back to get it. My wife came over from the Mall to test drive our Explorer. It was the exact vehicle we wanted except it had a few extra features that I did not really want to pay for. My wife convinced me that it was worth it over the life of the vehicle to have the added features. Bozard gave us a deal we couldn't refuse, and we drove away in two cars. A great dealership! More