Bozard Ford Lincoln
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Happy,Happy'Happy We were tired of our present vehicle. I had done some appliance repair work for the Shads and Mrs. Shad recommended the dealership. We finally got aro We were tired of our present vehicle. I had done some appliance repair work for the Shads and Mrs. Shad recommended the dealership. We finally got around to coming down from Jacksonville to look. Mr.Robertson showed us some vehicles on the lot that might interest us but I finally decided to save some time and look for a Ford. The Ford Edge showed up on the computer inventory and we agreed that it would be nice to try. Mr. Robertson had extensive product knowledge and at no time used any pressure sales tactics. He worked us through the deal and gave us what we wanted for our trade. I had no idea my wife and I would leave with a car. This was THE ONLY car dealership that I have dealt with where I left there with a smile on my face!!! I will never use another dealership and I highly recommend Bozard for any vehicle needs. More
Just an amazing experience We had purchased from other dealerships and always found it to be a chore and very stressful. Then came in Frank he worked with me via email to stay i We had purchased from other dealerships and always found it to be a chore and very stressful. Then came in Frank he worked with me via email to stay in budget and find a truck that fit all of our needs and a lot of our wants. When we walked in we were met with smiles and our kids were given snack (so you know your in their good graces too). We told our good friends over dinner the evening after we came home with our new truck about Frank and Bozard. On Saturday 2 days after our purchase we came back in to see frank and get our interior stain guarded and there walks in our friends to meet Frank for themselves. Hats off to Frank and Bozard you have changed our mind about what car buying should be like. More
Raptor I called Luis Crespo on Friday 19 September and told him I was interested in the Blue Raptor you had on your lot. We worked on it and could not get w I called Luis Crespo on Friday 19 September and told him I was interested in the Blue Raptor you had on your lot. We worked on it and could not get where I wanted to be. He called me back on Saturday and we were still working on it. Sunday I received a phone call telling me the Blue one had been sold, however if I would like to purchase the Red one we could make a deal. We agreed on a price that moment and I told him I would be down on Monday to purchase the Raptor. Monday morning I went to NFCU picked up my check and drove 70 minutes to Bozard. When I arrived I was met by Freddy Brown who told me Luis was not in and he would be taking care of me. He was great and helped me with everything. This was another great experience at Bozard. Both Luis and F5reddy were excellent! More
Very Pleased This was one of the easiest and most pleasant car purchases I have ever experienced. Buddy and Chris made us feel so comfortable, we bought 2 cars. We This was one of the easiest and most pleasant car purchases I have ever experienced. Buddy and Chris made us feel so comfortable, we bought 2 cars. We are very satisfied and will refer our friends and family to Bozard Ford. More
fast service at the fast lane Really enjoyed the professional service I received. My wife took her Honda CRV in several days ago and was impressed with the service she received. Th Really enjoyed the professional service I received. My wife took her Honda CRV in several days ago and was impressed with the service she received. The new location is great. More
Great Service Department But Substandard Part I took my 2014 Ford Fiesta in for service under warranty. The CD player had completely quit working. After testing the audio unit and finding it DOA t I took my 2014 Ford Fiesta in for service under warranty. The CD player had completely quit working. After testing the audio unit and finding it DOA they ordered another one and put it in. When I tested the CD player it accepted the CD and then said there was no CD in it. The player would not eject the CD. They ordered another audio unit and installed it promptly. This time, at least for the time being, it is working as it should. I do not blame the staff and workers there at all. They were very courteous, helpful, and prompt in the installation. I blame whoever at the Ford factory is apparently accepting the lowest bid for audio units. Whoever they are buying from, this unit is complete garbage. The first one died in 5 months and the first replacement they sent out was defective and they apparently did not even check it. This buying of cheap parts is completely unacceptable. No audio unit should quit working 5 months after you purchase a car and it is inexcusable for them to ship out a defective replacement without even checking it first. Now I have to wait a month to get the CD back after their defective player ate it. Three trips to the service department and work time lost. This should not have happened. Whoever is purchasing parts like the audio system should be fired. This is completely unacceptable and I am very upset about it. As I said, the service department at Bozard was wonderful. They did their job, but the parts buyer and testing people at the factory let them and me down. More
Amazing! These guys made buying my first car a great experience! They went out of their way to make sure that I got exactly what I wanted, even though it meant These guys made buying my first car a great experience! They went out of their way to make sure that I got exactly what I wanted, even though it meant they had to ship the car in from another dealer. And even when a couple of things fell through, Luis and Freddie made sure that I got everything I needed. I will definitely recommend these gentlemen to all of my friends! More
Our First Truck My spouse always wanted a pickup truck, but I have only ever owned a car. We looked at Toyota and Dodge pickups first, but they were very pricey for w My spouse always wanted a pickup truck, but I have only ever owned a car. We looked at Toyota and Dodge pickups first, but they were very pricey for what you get, and there wasn't much of a selection at those local dealers. We went to Bozard Ford and were greated by Freddie right away. He asked about what we were interested in and we talked about a standard cab F-150 because it was in our price range. He brought out one that we wanted to see, but I thought I wanted one with more passenger room in the back. He knew we were concerned about price, but he said that we could cruise around the lot and see what they had. They have a lot of trucks! A great selection in all models and price ranges. We found a few extended cabs that we liked but the price was a little over the top of our range on a red one I liked best. He asked several questions about our situation to determine what discounts and rebates we may be eligible for. Turns out we qualified for one of the biggest rebates: the military veteran. We would not have even known to ask about that, but they did. They also gave us a great price on our trade in...more than we had even hoped for. When Luis came to help Freddie, he asked if we drove it outside the dealership. I said no, that I was a little nervous. But he wanted me to get a feel for how it drives. We went for a nice long test drive and he showed me all the features and made sure I was comfortable in the truck. He said we don't want to put you in something you won't like. We soon put a great package together that we were very happy with. The manager came over later and said he knew we really wanted the bright red extended cab over the regular cab, so they made it work. We are so pleased with their service. Their followup has been great, showing us how to work Sync Services and other questions I had. These folks gave us the best car-buying experience we ever had. Friendly, not pushy, great selection, very interested in seeing us happy above everything else. Thanks Freddie, Luis, T.J. and all the rest who helped us get our great truck. More
Routine Service and Repair Excellent Service with as usual. Always see to it that the customer is taken care of in a timely matter. Have been doing business with Bozard and Boz Excellent Service with as usual. Always see to it that the customer is taken care of in a timely matter. Have been doing business with Bozard and Bozard only for our car and truck needs for quite a while now. More
Best purchase experience of my life. While looking for a new truck I visited several local dealerships and was met with the same pushy, no knowledge and non transparent service with all b While looking for a new truck I visited several local dealerships and was met with the same pushy, no knowledge and non transparent service with all but Bozard. Every other place lacked concern for what I was looking for. Patrick at Bozard didn't try to put me in a truck I didn't want. Other places completely ignoring what I was looking for went as far as to try to sell me a sedan when I came in looking for a heavy duty pick-up truck. I had no credit and Tom and Chris were still able to get me financed on a 10 year old truck with over 100,000 miles on it. I am heavily tattooed and some other dealerships pretty much treated me like i was in there just kicking tires, and others were incredibly overbearing and conveyed the typical greasy car salesman vibe. At Bozard I was treated with respect, and listened to and felt like they were truly working for me not their commission check. I plan on buying a newer truck in one year, and buying my wife and new truck as well, as vehicles for both my children a few years after that, and can assure you I will only be buying at Bozard. I have since recommended them to everyone I know and, will continue to do so. My father-in-law who is in the market for a new truck will be visiting there soon as well. Great service, friendly sales reps, and great prices. couldn't make up a better dealership. More






































