Bowser Hyundai
Pleasant Hills, PA
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Helped with the problem with my car immediately. When they had changed the oil 3 days earlier the cap was not tightened and the engine oil light came on. Fixed the issue first thing in the morning. When they had changed the oil 3 days earlier the cap was not tightened and the engine oil light came on. Fixed the issue first thing in the morning. More
The salesman was very courteous, patient, and knowledgeable. This is the 3rd vehicle I purchased from Bowser and plan on using Bowser again for my next purchase. Also, I have been very satisfied knowledgeable. This is the 3rd vehicle I purchased from Bowser and plan on using Bowser again for my next purchase. Also, I have been very satisfied with their service department. More
I was told i would get an appraisal on my current car for a possible trade in. They never even looked at the car and lowballed me on the value big time by someone in an office they couldn't even see it from a possible trade in. They never even looked at the car and lowballed me on the value big time by someone in an office they couldn't even see it from the parking lot. They have lost a loyal customer!!! I even got an offer from their own website. Dealership is a joke and has really gone down hill! More
I purchased my Hyundai there in 2015. They have done all the service, inspections, even tires since I have owned the car. When the car broke down and needed an engine replace with 30k miles I went back. Af the service, inspections, even tires since I have owned the car. When the car broke down and needed an engine replace with 30k miles I went back. After Bowser had the car for three months I got the car back. I am now getting about 12 mpg use to get 20 to25mpg. There is a strange noise coming from the front end and I have had it back 3 times to get this corrected. So I was told the last time to replace the brakes. For a surprising $800. When I went to pick it up the cost is $960 told to change the air filter and live with 12 mpg. So now I own a car with 35k miles that gets 12 mpg and still make a strange noise. Over the years family members and friends have purchased cars there. That will stop and I will not be back. More
Labor charge I recently had my car at Bowser because of the abs modular. They got a used one because a new one cost $4400.00. The used one was the wrong one so the I recently had my car at Bowser because of the abs modular. They got a used one because a new one cost $4400.00. The used one was the wrong one so they put the old one back in and charged me 300.00 for labor . I thought that was to high of labor charge and nothing got done. I emailed them that night and the next morning they called me and said they are going to refund me 235.00. I got the check within a week and was very happy about it. I will still do business with Bowser because when my regular mechanic can't do some of the work Io to Bowser . they always did good work for me and I won't let one bad incident stop me from going back. I also want to say that Dan Mattarock is a good salesman. More
Service department is top-notch! Today was my first (and unanticipated) experience with the Bowser Hyundai service department. I must say that I was thoroughly impressed! I never thou Today was my first (and unanticipated) experience with the Bowser Hyundai service department. I must say that I was thoroughly impressed! I never thought I'd find myself raving about a car service experience, yet here I am! Everyone was friendly, kind, helpful, and professional. Service was prompt. It was an extra bonus to be sent home with a clean car! Hands down one of the best service experiences. Highly recommend. Special thank you to Bill and Lisa and the entire service team who were able to help me in a pinch! The billing department should also be mentioned; they were equally as wonderful! More
Amazing service My hyundai had an engine failure and it was not under warranty anymore since it is a salvage title. I was so desperate and couldn't afford to fix it a My hyundai had an engine failure and it was not under warranty anymore since it is a salvage title. I was so desperate and couldn't afford to fix it as I am a student, that I advertised it on craiglist for sale by parts. Dan from the service department contacted me and instead of offering to buy the car for cheap, he offered to take a look if it is eligible to repair under recall. I would have never known that it was under a recall because two shops that I've been to told me that there is no hope and it's out of warranty. He got an approval for a new engine under recall and installed it, and did not even ask for any compensation. He even waited for over an hour for me to come from work to pick it up. I am eternally grateful for all his kindness, and I hope he gets a raise too! 1,000,000/5 rating :) More