Bowser Hyundai
Pleasant Hills, PA
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My car had a failed a/c when it was 90 degrees while on vacation, my santa fe calligraphy was then in the shop for 2 months 4 repairs and 1 flat tire later it was fixed…….. worst customer service experien vacation, my santa fe calligraphy was then in the shop for 2 months 4 repairs and 1 flat tire later it was fixed…….. worst customer service experience of my lifetime. More
The service department is very easy to deal with, always helpful and friendly. Also, it’s very easy to make appointments and get a courtesy ride home so I don’t need to wait and leave my handicapped spouse helpful and friendly. Also, it’s very easy to make appointments and get a courtesy ride home so I don’t need to wait and leave my handicapped spouse for too long. More
My Santa Cruz had an internal electrical defect with the throttle which caused a loss of power. I was able to take advantage of the 5-year Roadside Assistance to arrange for a tow to the dealer. My service throttle which caused a loss of power. I was able to take advantage of the 5-year Roadside Assistance to arrange for a tow to the dealer. My service adviser, Austin Erving, was very helpful in directing me as to how to use this service which was very customer friendly. Austin called me when my vehicle arrived at the dealership and kept me informed of the status of repairs. He arranged for a very comparable loaner vehicle which was covered under the warranty. The repairs were also covered under the warranty and performed in a timely fashion. The dealership made what could have been a major inconvenience very easy. My vehicle is running just like new. More
Service advisor, Valerie Leavens was awesome! She explained the service and answered my questions. She also kept me informed. Thank you! She explained the service and answered my questions. She also kept me informed. Thank you! More
I brought my car in for a standard check up and requested a state inspection, which was accommodated. I was kept abreast with the work progress on my car via video, and apprised of potential charges prior to a state inspection, which was accommodated. I was kept abreast with the work progress on my car via video, and apprised of potential charges prior to the work being done. Excellent communication and professional professionalism. More

