Bowser Hyundai
Pleasant Hills, PA
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New lease Everything was very professional. Excellent service. I was very pleased with my salesman he was very polite , helpful and explained everything in det Everything was very professional. Excellent service. I was very pleased with my salesman he was very polite , helpful and explained everything in detail. I was very satisfied when I left the Bowser dealership. More
A Good Experienceve I found the salesmen to be friendly, helpful and knowledgeable. I also felt that he took the time to listen to my husband's expectations and aedequa I found the salesmen to be friendly, helpful and knowledgeable. I also felt that he took the time to listen to my husband's expectations and aedequately met them. I am sure that we would both recommend Bowser to a friend or relative and would return to purchase another vehicle if need be. More
Return customer I purchase from your dealership because of positive experiences with Mike McGuire and now Jeff. I tried using your Kelly Blue Book app online prior t I purchase from your dealership because of positive experiences with Mike McGuire and now Jeff. I tried using your Kelly Blue Book app online prior to my planned visit with Jeff. That attempt failed but it did result in several messages from your call center. The voice messages were not smooth and the caller forgot to hang up his phone on one attempt. This failure to disconnect resulted in a six minute recorded conversation between the caller and his co-workers. Apparently some gal hurt his feelings and he sounded like he could use a hug. I encourage your company to have the call center employees listen to a recording of their own voice in order to improve. The call center did not influence my decision to buy as I knew I was going to purchase from Jeff from the start. You coffee machine is a nice touch downstairs but I would like one upstairs as well. When I walk downstairs I feel like I'm entering metal shop and I would rather stay upstairs where the pretty cars are located. Your people are the single reason why I drive across town to spend my money at your facility. Your building is plain and the lot is even less attractive. However, your facility is kept very clean which I'm sure is not small challenge. Bowser is less than 1/2 mile from my home and are currently advertising the same models at far lower costs. I have purchased two cars from Bowser and although I liked the vehicles, I was not impressed with the service. How's that for feedback? More
Great people to work with Frank Granata went above and beyond while dealing with me on this purchase,I was on the fence about buying a new car and was changing my mind about it Frank Granata went above and beyond while dealing with me on this purchase,I was on the fence about buying a new car and was changing my mind about it for a few days. Frank was very understanding and very helpful while I was deciding what to do, and I must say he was NOT pushy about buying the car... Great, understanding, professional, salesman. More
Bowser new car purchse Great experience! No pressure, quick deal, will definitely be back. My salesman met all of my concerns, I will recommend West to anyone looking for a Great experience! No pressure, quick deal, will definitely be back. My salesman met all of my concerns, I will recommend West to anyone looking for a new Hyundai. More
Very satisfied customer Everyone that helped me was very nice & very helpful, my salesman was patient with me when it was hard to make a decision, he didn't push me to make a Everyone that helped me was very nice & very helpful, my salesman was patient with me when it was hard to make a decision, he didn't push me to make any decision I didn't want to, I would recommend Wes Blumfeldt to anyone! More
Purchase review Staff worked as a team, all were on the same page, the experience was the reason I keep coming back. Each step of the process was completely done pr Staff worked as a team, all were on the same page, the experience was the reason I keep coming back. Each step of the process was completely done professionally More
Excellent Experience I was helped in a very positive, transparent, and comfortable manner. Greg Pavlovic and Frank Granata assisted me throughout the process and were unde I was helped in a very positive, transparent, and comfortable manner. Greg Pavlovic and Frank Granata assisted me throughout the process and were understanding of my needs. They made the experience smooth and genuinely enjoyable. More
SantaFe purchase The purchase experience was handled very professionally and I was very satisfied with every part of the purchase and pick up process. The operation of The purchase experience was handled very professionally and I was very satisfied with every part of the purchase and pick up process. The operation of the vehicle was explained very well. More
Bowser - Excellence in customer service I was worried about buying/leasing with a car dealership because I felt that I would be taken advantage of and not treated fairly/respectfully. Bowse I was worried about buying/leasing with a car dealership because I felt that I would be taken advantage of and not treated fairly/respectfully. Bowser Hundai exceeded my expectations. I was treated extremely well. I was surprised how quickly I was able to complete the transaction. The sales associate, Jeff, was quick to understand that I did not want to spend a lot of time at the dealership and worked quickly to ensure that my finance needs were taken care of quickly as well as ensuring that the car was delivered quickly. All told the process took about an hour and a half to complete. Prior to even entering the store, I had an excellent experience with Bill Slater who was my first contact with Bowser. He listened to what my needs were and found the right program for me. He kept in touch with me throughout the process in case I had any questions. I am extremely pleased with my experience with Bowser Hundai. More