Bowen Scarff Ford
Kent, WA
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Best service Thank you for what you do, everyone was helpful, fast service. Car cleaned and washed. They set up the appointment and followed up with calls. Verizo Thank you for what you do, everyone was helpful, fast service. Car cleaned and washed. They set up the appointment and followed up with calls. Verizon happy with the whole team. Want my business to model of your service. More
Great Service Setting up an appointment was easy and the shuttle service was a great extra. Sharon answered all my questions, and the work was excellent as usual. Setting up an appointment was easy and the shuttle service was a great extra. Sharon answered all my questions, and the work was excellent as usual. More
purchase an auto We have purchased several automobiles from this dealership and have always been met with professional courtesy and is always a pleasure to do busines We have purchased several automobiles from this dealership and have always been met with professional courtesy and is always a pleasure to do business here. Dave Q More
Excellent service My first experience with the Service department was excellent! I will definitely to back to this dealership for service on my Ford Edge. Thank you! My first experience with the Service department was excellent! I will definitely to back to this dealership for service on my Ford Edge. Thank you! More
Great experience Hassle free, friendly crew. I hate goin into car dealers due to the hassle. This experience was great, test drove the vehicle I went to see. Came back Hassle free, friendly crew. I hate goin into car dealers due to the hassle. This experience was great, test drove the vehicle I went to see. Came back to the office an we made the deal. More
A horrible circus act Complete incompetence as a dealership. I bought a 2015 used Ford here and all went well until they drove it to the pick-up location after we finished Complete incompetence as a dealership. I bought a 2015 used Ford here and all went well until they drove it to the pick-up location after we finished signing documents. They then told me the car was broken (rain sensor for wipers) and I could not take it. They made me drive my trade-in home; which I no longer legally owned. Horrible communication skills throughout the entire sales department; like a horrible circus act. I get home with my new vehicle after two days and do a few checks; one being tire pressure. I find a nail in the rear tire and 20psi in it. So they were worried about a rain sensor for intermittent wipers but not a critically low tire with a nail in it. I’m done with this circus act of a business and I hope this helps others in the future. More
Awesome no hassle deal. Fulfilled precisely as promised. :) We got exactly what we wanted - a fair price while being treated with courtesy and respect. They offered a below invoice "no dicker" price, with a pos We got exactly what we wanted - a fair price while being treated with courtesy and respect. They offered a below invoice "no dicker" price, with a positive last minute surprise (Ford factory rebate), that was passed on to us. We highly recommend Ron Olson, He's a golden rule kind of salesman. More
Outstanding service from start to finish Absolutely the easiest and quickest vehicle purchase I have ever made. I would definitely recommend Bowen-Scarff Ford to anyone looking to buy a vehic Absolutely the easiest and quickest vehicle purchase I have ever made. I would definitely recommend Bowen-Scarff Ford to anyone looking to buy a vehicle at a reasonable price! Will definitely be the first stop when I purchase my next new vehicle. More
No Pressure, Easy Going Great car buying experience, Tom Keefe was easy to work with. Car pricing was clear and fair, they answered all the questions I had honestly and resea Great car buying experience, Tom Keefe was easy to work with. Car pricing was clear and fair, they answered all the questions I had honestly and researched the questions I had that they didn't have an answer to right away. Financing department was just as easy to work with and worked very hard to find us the best fit. More
Friendly, No pressure Everyone we dealt with was friendly. After a long reasearch process prior to entering the dealership, we knew pretty much what we wanted. No one trie Everyone we dealt with was friendly. After a long reasearch process prior to entering the dealership, we knew pretty much what we wanted. No one tried pressuring us into purchasing more than we had prepared to spend. It took a couple of days for me to find the just right car for me, and the salesman Tom Keefe, was patient and responsive to my questions. More








