Bowen Scarff Ford
Kent, WA
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Good service all the way around Had the service dept mount four mud flaps on my 16 edge sport. They did a great job on schedule and for the quoted sum. Good crew!! Had the service dept mount four mud flaps on my 16 edge sport. They did a great job on schedule and for the quoted sum. Good crew!! More
Awesome Well we quite early to find the MKT. I had already been in touch with other Ford dealers, but no one had the MKT. I had been reading up on the MKT f Well we quite early to find the MKT. I had already been in touch with other Ford dealers, but no one had the MKT. I had been reading up on the MKT for the last year; then while on vacation was able to rent one for a week. So I was already sold on the vehicle. Rick was awesome he was very knowledgeable and was on point in answering my questions. More
Good deal at Bowen Scarf Ford I found a good deal here, sales was very upfront and honest. The low price was the best I could find in the area. I need more words for this voluntary I found a good deal here, sales was very upfront and honest. The low price was the best I could find in the area. I need more words for this voluntary review apparently. More
Best service ever The service at Bowen Scarff Ford is the best of any dealership that I have ever used. Carol, Monica, Sharon, and Mike all have exceeded all of my expe The service at Bowen Scarff Ford is the best of any dealership that I have ever used. Carol, Monica, Sharon, and Mike all have exceeded all of my expectations More
nice place to do business with second time I bought a car from Tom Keefe it was a very good experience. I would recommend Bowen Scarff ford to my friends.Every one was very friendly second time I bought a car from Tom Keefe it was a very good experience. I would recommend Bowen Scarff ford to my friends.Every one was very friendly and helpful.Don Johnson More
I needed service Parker Scarff was my service representative. He did an outstanding job. He was very helpful, every step of the way. Stella, the shuttle driver, was al Parker Scarff was my service representative. He did an outstanding job. He was very helpful, every step of the way. Stella, the shuttle driver, was also very pleasant in her job. More
I love my new F150 I did a lot of research prior to coming into the dealership; and after driving several F150's when I drove my F150 XLT, I knew it was the truck for me I did a lot of research prior to coming into the dealership; and after driving several F150's when I drove my F150 XLT, I knew it was the truck for me. I just love my F150. More
Great car buying experience! My husband and I were in the market for either an Edge or Explorer. After comparing those to the last 2015 Lincoln MKX on the lot we knew that's what My husband and I were in the market for either an Edge or Explorer. After comparing those to the last 2015 Lincoln MKX on the lot we knew that's what we had to have. Randy Good did a great job in helping to make the buying experience enjoyable. The whole transaction went very smoothly and we love our new car. We have bought most of our cars through the years from Bowen Scarff Ford and will continue in the future to do the same. More
A confusing start... It started very confusing as I had called to get an appointment for an oil change for my 2015 Lincoln MKZ. I was told that I didn't need an appointme It started very confusing as I had called to get an appointment for an oil change for my 2015 Lincoln MKZ. I was told that I didn't need an appointment which I thought was strange. They told me to come in. So my husband and I did and went to service dept. Then I was told to go to Quick lube so after having to back out and move over there I was told I had a 2 hour wait. Called my husband who was in your showroom and he said to come back over and we were going to get to the bottom of this. He talked with the Lincoln sales manager who was awesome and he agreed with us that he didn't like the run around we were getting. He personally went to the Lincoln service manager and she got us right in and she gave us her card so I can call her to get in rather than getting the whole run around. As it was they found a recall and fixed that as well. I knew that I needed an appointment but for some reason they wouldn't make one. More
Beyond amazing service We recently purchased a used vehicle at this location. Initially when you arrive at a dealership, you are usually pressured right away, that was not We recently purchased a used vehicle at this location. Initially when you arrive at a dealership, you are usually pressured right away, that was not the case here. They were very easy going and checked in with me to see if I needed help and then let me browse. Once i had a question I talked with the sales staff. They helped me lock in a great deal on a used vehicle. There were some things to be taken care of after purchasing the vehicle so it was on me to reach back out to them. After a short period of time, I reached out to get the remaining items taken care of, and the sales person we had worked with was no longer with the company. It had appeared that the items we had in mind had fallen off the radar. The used car manager stepped in and took care of everything for us. Our vehicle was involved in 2 accidents delaying the items that Bowen was still going to take care of, so I thought well they have probably forgotten by now. I called and scheduled the appointment a few months later and they remembered everything perfectly, got my car in, even took care of an oil change for us as well. I would highly recommend this location for future business and have spread the good word. Absolutely amazing service More








