
Bowen Scarff Ford
Kent, WA
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I went there a total of 6 times. Tom was very helpful I went there a total of 6 times. Tom was very helpful each time going over the details (multiple times) there were no : no annoying phone call I went there a total of 6 times. Tom was very helpful each time going over the details (multiple times) there were no : no annoying phone call no high pressure sales tactic. definitely recommend Bowen/Scarff More
Without a doubt the most hassle free car experience I have ever had. Tom was fantastic, and I will recommend both him and this dealership to my friends and colleagues . have ever had. Tom was fantastic, and I will recommend both him and this dealership to my friends and colleagues . More
Tom Keefe and Brian Camp at Bowen Scarff Ford made the entire new car buying experience the best that we have encountered. They were extremely professional and customer oriented as we went from deciding entire new car buying experience the best that we have encountered. They were extremely professional and customer oriented as we went from deciding on a model, through the ordering process, and finally, at the delivery of our Fusion Hybrid. With the no dicker approach to the price and the attitude of all the people with whom we dealt at this dealership, we always felt that we were in good hands and that they were commited to making sure that we got the best deal available. More
Bowen Scarff Ford and Dan Foward are great to buy from. Dan makes it easy to buy, no presser to buy. Second buy from Dan, nineth from Bowen Scarff Ford. We had a nail in the tire the next day. They bought Dan makes it easy to buy, no presser to buy. Second buy from Dan, nineth from Bowen Scarff Ford. We had a nail in the tire the next day. They bought a new tire and put it on. Thanks Dan More
straight shooters. was up front with all the costs in the purchase price. had to travel by air 1200 miles to pick up the vehicle. went off without a hitch. everything from vehicle being ready to papers set purchase price. had to travel by air 1200 miles to pick up the vehicle. went off without a hitch. everything from vehicle being ready to papers set for signatures highlighted and only a couple of minutes to complete. Thankyou to the staff of bowen scarff rord and a special thanks to rick cudie for all his help and what seemed to be always undivided attention. details were great Thankyou Rick More
We started taking our Lincoln Navigator to this dealership about 30-40 minutes drive from our house, rather than the Bellevue Ford-Lincoln which is only 10 min away. What a difference! They are p dealership about 30-40 minutes drive from our house, rather than the Bellevue Ford-Lincoln which is only 10 min away. What a difference! They are pleasant to deal with, do what they say they're going to do, keep in contact, give us choices... everything you want from a service department. More
After some internet homework I went to see Rick Ricker, Used Car Sales. We test drove a 2004 Colorado, and I bought it. This was a No-Dicker-Sticker/As-is vehicle. My internet research indicated the posted Used Car Sales. We test drove a 2004 Colorado, and I bought it. This was a No-Dicker-Sticker/As-is vehicle. My internet research indicated the posted price was quite fair, and I appreciate the streamlined sales process this provides...none of that running back & forth to the manager's office with different versions of payment plans. The nice lady in the Credit department submitted a loan request to BECU for me, which passed. Rick made sure the cabin Fan rheostat was repaired for me, too. I was a little freaked-out when the engine light came-on, after driving less than 10 miles, but a phone call later I was back at the dealership where Spike made arrangements to have Service check-out the issue. They went above/beyond by taking the vehicle to the Chevy dealer for a small repair, providing & providing me a loaner car! I am a very happy Customer! More
Ken Mathison in sales and Tom Buttram in finance were both great to work with. My expectations were very much exceeded. A great deal on the new MKZ and really nice people. It was well worth the 167 mi both great to work with. My expectations were very much exceeded. A great deal on the new MKZ and really nice people. It was well worth the 167 mile drive each way from Happy Valley, Oregon. More
Right before Christmas my husband and I happened to be looking for a car. We had our eye on a hybrid Lincoln MKZ and found the one we wanted in Spokane Wa, miles away from our home in Oregon. We began lo looking for a car. We had our eye on a hybrid Lincoln MKZ and found the one we wanted in Spokane Wa, miles away from our home in Oregon. We began looking around for closer dealerships to see if we could find the right color and style we wanted. That's when we met Hugh Monahan from Bowen Scaff. Hugh was so easy to work with. We made all the arrangements over the phone. It was the easiest car purchase I ever made. He offered to bring the car from Spokane for us to Kent, Wa where his dealership is and which would be an easier drive for us from Oregon. We drove up on Dec 23 late in the afternooon, signed papers and drove off. We got a car for Christmas! Thank you!! Anne More