Bowen Scarff Ford

Another easy service stop. Came in for 100,000 mile service. Car was ready before promised, washed n vacuumed. Scarff Ford was recommended to me by my mom who is really picky so Came in for 100,000 mile service. Car was ready before promised, washed n vacuumed. Scarff Ford was recommended to me by my mom who is really picky so I knew it wold be good. More

First Ford Truck Randy was great and very easy to work with. He made me feel very comfortable purchasing my first ever Ford truck! Previously, I had always bought Ch Randy was great and very easy to work with. He made me feel very comfortable purchasing my first ever Ford truck! Previously, I had always bought Chevy vehicles. More

Easiest buying experience ever Ron was fantastic: knowledgable & patient. After driving the model he showed us we had the standard to judge vehicles at other dealerships. Came bac Ron was fantastic: knowledgable & patient. After driving the model he showed us we had the standard to judge vehicles at other dealerships. Came back to buy the first car we test drove because it had the most options for the money and was the cleanest. More

Quick, professional, and to the point I shopped for my used car purchase online and was called back quickly which I enjoyed. Once at the dealership, the total time for the transaction took I shopped for my used car purchase online and was called back quickly which I enjoyed. Once at the dealership, the total time for the transaction took less than 2 hours which me and my wife REALLY enjoyed. I wish all car purchases could be like this. More

Sales person - Tom Keefe Tom has been an Excellent resource for any and all my questions throughout the sales process. Service dept. NEEDS more efficient computers. Sales and Tom has been an Excellent resource for any and all my questions throughout the sales process. Service dept. NEEDS more efficient computers. Sales and Service people were excellent but hampered by either out of date computers or programs that would "lockup or freeze" thus creating delays when processing "Owner Loaner" vehicles. The staff was EXCELLENT. but the delays caused by computer slow downs are thwarting efficiency efforts in the sales department. Again the Sales and Service staffs were Knowledgeable, Caring, patient, very helpful, and professional. but the computer issues created some tension with some of the 4 or 5 customers awaiting their loaner. More

Wonderful! I dropped my car off unexpectedly after hours on a Monday night because it failed to start several times that day. It was fixed and ready for pick-up I dropped my car off unexpectedly after hours on a Monday night because it failed to start several times that day. It was fixed and ready for pick-up by 2 pm on Tuesday. Turned out the CM had failed fortunate for me it was covered by an extended warranty. The fact that I called to see where to drop it off if I had to be towed may have given them a heads up. Thank you Bowen Scarff More

Repaired the problems we were having with our 2001 van every thing was great to include the service manager I have no other words to use however your systems is asking me to use 25 every thing was great to include the service manager I have no other words to use however your systems is asking me to use 25 More

pretty good My associate was a little vague with answers to my questions. I expected a little more knowledge. I had to call at the deadline to make sure my ride My associate was a little vague with answers to my questions. I expected a little more knowledge. I had to call at the deadline to make sure my ride was going to pick me up at work. Otherwise they may have forgotten and sent the drivers hone. Everybody was nice and helpful though. More

Service work to my vehicle when engine lite came on. My experience was good. A little concern vehicle had to be kept overnight. My ride in the shuttle was pleasant. Parker did a good job of finding me a My experience was good. A little concern vehicle had to be kept overnight. My ride in the shuttle was pleasant. Parker did a good job of finding me a vehicle when mine was not done. More

Knowledge Dan Ford had his stuff together... Knows his product and a pleasure to do business with. I look forward to doing business with Dan again.... Don't let Dan Ford had his stuff together... Knows his product and a pleasure to do business with. I look forward to doing business with Dan again.... Don't let him leave Bowen Scarff Ford.. He is a real asset to your company More