
Bowen Scarff Ford
Kent, WA
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pretty good My associate was a little vague with answers to my questions. I expected a little more knowledge. I had to call at the deadline to make sure my ride My associate was a little vague with answers to my questions. I expected a little more knowledge. I had to call at the deadline to make sure my ride was going to pick me up at work. Otherwise they may have forgotten and sent the drivers hone. Everybody was nice and helpful though. More
Service work to my vehicle when engine lite came on. My experience was good. A little concern vehicle had to be kept overnight. My ride in the shuttle was pleasant. Parker did a good job of finding me a My experience was good. A little concern vehicle had to be kept overnight. My ride in the shuttle was pleasant. Parker did a good job of finding me a vehicle when mine was not done. More
Knowledge Dan Ford had his stuff together... Knows his product and a pleasure to do business with. I look forward to doing business with Dan again.... Don't let Dan Ford had his stuff together... Knows his product and a pleasure to do business with. I look forward to doing business with Dan again.... Don't let him leave Bowen Scarff Ford.. He is a real asset to your company More
Great customer service! Our advisor Mike G. took the time to explain the repairs well, and was great about keeping us updated as to how the repair was going and when it would Our advisor Mike G. took the time to explain the repairs well, and was great about keeping us updated as to how the repair was going and when it would be done. He was trustworthy and seemed to genuinely care. More
Best car buy experience ever! They Escape was waiting for me when I arrived early for my appointment with Brent. I was able to take a test drive right then without any long wait to They Escape was waiting for me when I arrived early for my appointment with Brent. I was able to take a test drive right then without any long wait to copy paperwork or get dealer tags. Everyone was great, specially Brent. He answered my questions and gave me a run down on the electronics in the car. More
A wonderful experience with these folks! Thanks to Bowen-Scarff Ford! I purchased a car from them via internet because we live in Juneau, AK. It was the best price around and the customer s Thanks to Bowen-Scarff Ford! I purchased a car from them via internet because we live in Juneau, AK. It was the best price around and the customer service from Brent Schwartznau was excellent. There was no high-pressure and it was so pleasant and efficient to deal via email and a couple of phone calls. They put the car on Alaska Marine Lines for shipment to Juneau. Paperwork was sent overnight mail, clearly marked with copies for me. Thanks so much! More
Very good I was very pleased with Karry,she did find a good way to workout for me with my purchase of f150.Excelent example how to take care of new customers... I was very pleased with Karry,she did find a good way to workout for me with my purchase of f150.Excelent example how to take care of new customers... More
F350 Service Had fluids changed in Tranny, brakes and coolant. Surprised to see the truck washed and vacuumed upon pickup, it was pretty dirty coming off a campin Had fluids changed in Tranny, brakes and coolant. Surprised to see the truck washed and vacuumed upon pickup, it was pretty dirty coming off a camping weekend. Great Job! More
Competent service Everything was done in a timely manner at a reasonable cost. The brake linings were even thicker than the last time I had the car in for service! Everything was done in a timely manner at a reasonable cost. The brake linings were even thicker than the last time I had the car in for service! More
Quick and Easy This dealership has always treated us well. Right from the start of purchasing our vehicle and down to the oil changes. Mike G. has been an exceptiona This dealership has always treated us well. Right from the start of purchasing our vehicle and down to the oil changes. Mike G. has been an exceptional service tech. always helpful. They get us in for a appt. in a timely manner. Quote are pretty accurate. More