Bowen Scarff Ford

The Most Awesome Dealership In Washington Thank you Sharon, Mark and everyone else at the dealership for a great job and Steller service that's why I have my whole family doing business there. Thank you Sharon, Mark and everyone else at the dealership for a great job and Steller service that's why I have my whole family doing business there..... More

Very friendly and honest staff We had the pleasure of buying a car from Tom Keefe and he was wonderful to work with. There was no pressure and he was very understanding to what we We had the pleasure of buying a car from Tom Keefe and he was wonderful to work with. There was no pressure and he was very understanding to what we could and couldn't do. We plan to make all future purchases from Bowen Scarff! More

Quick Service They had the car I was looking for and the APR I needed. The service and financing was quickly done so I could be on time to work. They had the car I was looking for and the APR I needed. The service and financing was quickly done so I could be on time to work. More

Another easy service stop. Came in for 100,000 mile service. Car was ready before promised, washed n vacuumed. Scarff Ford was recommended to me by my mom who is really picky so Came in for 100,000 mile service. Car was ready before promised, washed n vacuumed. Scarff Ford was recommended to me by my mom who is really picky so I knew it wold be good. More

First Ford Truck Randy was great and very easy to work with. He made me feel very comfortable purchasing my first ever Ford truck! Previously, I had always bought Ch Randy was great and very easy to work with. He made me feel very comfortable purchasing my first ever Ford truck! Previously, I had always bought Chevy vehicles. More

Easiest buying experience ever Ron was fantastic: knowledgable & patient. After driving the model he showed us we had the standard to judge vehicles at other dealerships. Came bac Ron was fantastic: knowledgable & patient. After driving the model he showed us we had the standard to judge vehicles at other dealerships. Came back to buy the first car we test drove because it had the most options for the money and was the cleanest. More

Quick, professional, and to the point I shopped for my used car purchase online and was called back quickly which I enjoyed. Once at the dealership, the total time for the transaction took I shopped for my used car purchase online and was called back quickly which I enjoyed. Once at the dealership, the total time for the transaction took less than 2 hours which me and my wife REALLY enjoyed. I wish all car purchases could be like this. More

Sales person - Tom Keefe Tom has been an Excellent resource for any and all my questions throughout the sales process. Service dept. NEEDS more efficient computers. Sales and Tom has been an Excellent resource for any and all my questions throughout the sales process. Service dept. NEEDS more efficient computers. Sales and Service people were excellent but hampered by either out of date computers or programs that would "lockup or freeze" thus creating delays when processing "Owner Loaner" vehicles. The staff was EXCELLENT. but the delays caused by computer slow downs are thwarting efficiency efforts in the sales department. Again the Sales and Service staffs were Knowledgeable, Caring, patient, very helpful, and professional. but the computer issues created some tension with some of the 4 or 5 customers awaiting their loaner. More

Wonderful! I dropped my car off unexpectedly after hours on a Monday night because it failed to start several times that day. It was fixed and ready for pick-up I dropped my car off unexpectedly after hours on a Monday night because it failed to start several times that day. It was fixed and ready for pick-up by 2 pm on Tuesday. Turned out the CM had failed fortunate for me it was covered by an extended warranty. The fact that I called to see where to drop it off if I had to be towed may have given them a heads up. Thank you Bowen Scarff More

Repaired the problems we were having with our 2001 van every thing was great to include the service manager I have no other words to use however your systems is asking me to use 25 every thing was great to include the service manager I have no other words to use however your systems is asking me to use 25 More