Bowen Scarff Ford

AMAZING This was truly a fun experience, I truly dread buying a new car with the hustle and pressure from salesman I have dealt with in the past. Tom was awes This was truly a fun experience, I truly dread buying a new car with the hustle and pressure from salesman I have dealt with in the past. Tom was awesome very laid back no pressure and he actually listened to what me & my wife had to say. I have always bought Ford but this was my 1st time at this dealership but there isn't any place I will be going in the future. This dealership & Tom rock.. Thanks for a great experience. More

Great experience Service staff was very good. Kept me informed of the status of my repair and even finished a day earlier than expected. Online appointment was great Service staff was very good. Kept me informed of the status of my repair and even finished a day earlier than expected. Online appointment was great and they also gave me a reminder phone call. More

The Most Awesome Dealership In Washington Thank you Sharon, Mark and everyone else at the dealership for a great job and Steller service that's why I have my whole family doing business there. Thank you Sharon, Mark and everyone else at the dealership for a great job and Steller service that's why I have my whole family doing business there..... More

Very friendly and honest staff We had the pleasure of buying a car from Tom Keefe and he was wonderful to work with. There was no pressure and he was very understanding to what we We had the pleasure of buying a car from Tom Keefe and he was wonderful to work with. There was no pressure and he was very understanding to what we could and couldn't do. We plan to make all future purchases from Bowen Scarff! More

Quick Service They had the car I was looking for and the APR I needed. The service and financing was quickly done so I could be on time to work. They had the car I was looking for and the APR I needed. The service and financing was quickly done so I could be on time to work. More

Another easy service stop. Came in for 100,000 mile service. Car was ready before promised, washed n vacuumed. Scarff Ford was recommended to me by my mom who is really picky so Came in for 100,000 mile service. Car was ready before promised, washed n vacuumed. Scarff Ford was recommended to me by my mom who is really picky so I knew it wold be good. More

First Ford Truck Randy was great and very easy to work with. He made me feel very comfortable purchasing my first ever Ford truck! Previously, I had always bought Ch Randy was great and very easy to work with. He made me feel very comfortable purchasing my first ever Ford truck! Previously, I had always bought Chevy vehicles. More

Easiest buying experience ever Ron was fantastic: knowledgable & patient. After driving the model he showed us we had the standard to judge vehicles at other dealerships. Came bac Ron was fantastic: knowledgable & patient. After driving the model he showed us we had the standard to judge vehicles at other dealerships. Came back to buy the first car we test drove because it had the most options for the money and was the cleanest. More

Quick, professional, and to the point I shopped for my used car purchase online and was called back quickly which I enjoyed. Once at the dealership, the total time for the transaction took I shopped for my used car purchase online and was called back quickly which I enjoyed. Once at the dealership, the total time for the transaction took less than 2 hours which me and my wife REALLY enjoyed. I wish all car purchases could be like this. More

Sales person - Tom Keefe Tom has been an Excellent resource for any and all my questions throughout the sales process. Service dept. NEEDS more efficient computers. Sales and Tom has been an Excellent resource for any and all my questions throughout the sales process. Service dept. NEEDS more efficient computers. Sales and Service people were excellent but hampered by either out of date computers or programs that would "lockup or freeze" thus creating delays when processing "Owner Loaner" vehicles. The staff was EXCELLENT. but the delays caused by computer slow downs are thwarting efficiency efforts in the sales department. Again the Sales and Service staffs were Knowledgeable, Caring, patient, very helpful, and professional. but the computer issues created some tension with some of the 4 or 5 customers awaiting their loaner. More