Bowen Scarff Ford

AMAZINGLY RUDE OWNER I leased my MKX three years ago and elected to purchase at the end of my lease. The owner of Bowen Scarff forbid me to bring my car for servicing the I leased my MKX three years ago and elected to purchase at the end of my lease. The owner of Bowen Scarff forbid me to bring my car for servicing there stating he did not like poor reviews - and the service received during the lease was horrible. They missed things, they were not accommodating and there was only one person in the service department who was actually good. When I got the call I was surprised and Lincoln could not do anything about it. I found an outstanding Ford dealership to address all my Lincoln servicing needs and they have been terrific. This dealership owner is amazing rude, his customer service staff within the service department is downright nasty and I would never, ever recommend them for purchase or service. The finance manager however was terrific and I liked dealing with him, Tom, very much. Overall, a crappy Lincoln dealership not befitting what a Lincoln should be about. More

Ford Ranger Super quick and easy car buying experience. Caitlin was extremely helpful and promptly answered all questions without being pushy. They provided a no Super quick and easy car buying experience. Caitlin was extremely helpful and promptly answered all questions without being pushy. They provided a no pressure buying experience that I really appreciate. Thanks! More

Quick, simple, painless. Chris was easy to work with and got me into the vehicle I was looking for in record time. Their no pressure sales approach makes the buying experience nice for a change. got me into the vehicle I was looking for in record time. Their no pressure sales approach makes the buying experience nice for a change. More

C. Kelly was great. Searched around to find the best option and price for what I was looking for and got me a fair price on my trade in. I liked the one price concept so there was not a bunch of hacking option and price for what I was looking for and got me a fair price on my trade in. I liked the one price concept so there was not a bunch of hacking back and forth. More

Great Experience Chris Kelly was more than patient, understanding, and helpful as I worked on getting alternative financing for a Mercury Mountaineer. He stayed in con Chris Kelly was more than patient, understanding, and helpful as I worked on getting alternative financing for a Mercury Mountaineer. He stayed in contact without coming off as pushy and made the signing of paperwork very efficient and easy. I'd buy another vehicle from both him and Bowen Scarff in the future. More

Friendly, efficient purchase process! Brent was awesome. Vehicle was ready for me. Bought sight unseen; vehicle exceeded my expectations. Closing process took little time. Will definitely Brent was awesome. Vehicle was ready for me. Bought sight unseen; vehicle exceeded my expectations. Closing process took little time. Will definitely be back when looking for another Ford. More

Great 1st Car Shopping Experience I've bought my first car at Bowen Scarff Ford & Caitlin had been very informative & patient with me for the entire process staring from the inquiry I've bought my first car at Bowen Scarff Ford & Caitlin had been very informative & patient with me for the entire process staring from the inquiry almost 2 months ago until the date of purchase this week. I believe the dealer itself has a reputation for outstanding quality, honesty, and integrity. I've enjoyed doing business from them. Pricing on the car is great. I will go back here again because of the excellent customer service and high quality vehicles. More

Chris Kelly and Caitlin I just bought a truck from Bowen in Kent and I tell you right now this has been by far the best experience buying a vehicle. The ppl are so friendly a I just bought a truck from Bowen in Kent and I tell you right now this has been by far the best experience buying a vehicle. The ppl are so friendly and not pushy they make you feel at home that’s for sure More

Great Experience I recently purchased an F150 from Bowen-Scarff Ford and couldn't be happier with my experience. I worked with Chris Kelly and he did a fantastic job. I recently purchased an F150 from Bowen-Scarff Ford and couldn't be happier with my experience. I worked with Chris Kelly and he did a fantastic job. He's a professional and does an outstanding job. He was always very responsive and addressed any questions I had in a very timely manner. I appreciated the transparency. When I first came in to work with Chris he helped go over the numbers with me so I had an accurate picture of how the deal would work. I also appreciated the efficiency. When I was ready to go in for the purchase he had the car prepped and ready to go. But it wasn't just that, he had already put in the work to get the paperwork in order ahead of time to facilitate the process. This made for a smooth purchase. This was by far my best experience purchasing a new car. If you're looking to buy a new car this is a great place to go, call and ask for Chris Kelly - he does an outstanding job. More

I bought a new car. This dealer has the best reputation for service and integrity of any dealer I know of. My experience has borne this out. The dealership was the prim This dealer has the best reputation for service and integrity of any dealer I know of. My experience has borne this out. The dealership was the primary reason I went back to Ford More