Bowen Scarff Ford
Kent, WA
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very good enjoyed the process have purchased many fords from this dealership and have always been very satisfied and will go back again we have matching black e enjoyed the process have purchased many fords from this dealership and have always been very satisfied and will go back again we have matching black escapes More
This is the 2nd purchase for us at Bowen Scarff Ford. They were great the first time and outstanding the 2nd time. I highly recommend!! They were great the first time and outstanding the 2nd time. I highly recommend!! More
2019 Mustang Bullitt I'd like to thank Caitlin Peralez for a painless purchase. She was not only very courteous and friendly but also professional and helpful. She was ab I'd like to thank Caitlin Peralez for a painless purchase. She was not only very courteous and friendly but also professional and helpful. She was able to answer all of my questions and concerns prior to the sale as well as after delivery. More
EXCELLENT AGAIN Second vehicle purchased here, 2014, new, and now Dec 19, used. No hassles, great inventory, knowledgeable staff, no BS, not even the hard sell fina Second vehicle purchased here, 2014, new, and now Dec 19, used. No hassles, great inventory, knowledgeable staff, no BS, not even the hard sell finance department of so many places where window etching, undercoating, etc is touted as a MUST HAVE. Worked with Caitlin Peralez and Chris Kwelly, who worked well as a team to assist me. Another reason for my "Excellent" rating is the product itself. My two Ford Escapes have been utterly reliable and fun to drive, no problems at all! More
A top-notch dealership with fantastic staff Just bought a new Lincoln and from start to finish it was a great experience. Ron Olson was my sales person and he was as always friendly, informative Just bought a new Lincoln and from start to finish it was a great experience. Ron Olson was my sales person and he was as always friendly, informative, and efficient. This is my 3rd purchase from Ron and Bowen Scarff and I highly recommend this dealership. Low pressure, great pricing and trade-in values, courteous staff, not at all what one would typically get at other dealerships. They tailor the process to your style and make it painless and as fast as possible, from in-person, phone calls, texts, and/or emails to get all of the information needed to get the best, right car for you with the best deal and financing. Tom in financing was also great. Will definitely be going back for my next future purchase! More
Awesome staff, fair price, no negotiation needed, new experience for me with a one price dealer. Very helpful staff, in my case it was an out of state sale and they helped me with shipping contacts, and experience for me with a one price dealer. Very helpful staff, in my case it was an out of state sale and they helped me with shipping contacts, and dropping off the truck for me at the port. Thanks Chris for your patience Aloha More
Everything was easy. No pressure, respectful, understanding and easy to work with. Helpful after the purchase was completed and knowledgeable on ford pass and sync understanding and easy to work with. Helpful after the purchase was completed and knowledgeable on ford pass and sync More
2020 Explorer ST Purchase I had a great experience working with Tom at Bowen Scarff. The entire staff was helpful and very friendly. The process was very easy with no hassle. I had a great experience working with Tom at Bowen Scarff. The entire staff was helpful and very friendly. The process was very easy with no hassle. More
Good example of Internet sales. Many (especially Ford dealerships for some reason) don't even yet 'get' Internet sales, this was not the case here. I have bought my last 3 , now 4, v Many (especially Ford dealerships for some reason) don't even yet 'get' Internet sales, this was not the case here. I have bought my last 3 , now 4, vehicles entirely online. The cars are Subaru's, now the truck is an F-150. I submitted a online web site request for an F-150 Supercab and then ignored all phone responses as usual. However Caitlin did direct specific email to me with real details, and did suggest a few cars pretty close to what I wanted. She then found a rather nice one from another dealer and offered it at an acceptable price with no fuss. I also appreciated that the upsell of add-ons was low key. Good job by Caitlin and Bowen Scarff, More
2016 F 150 Purchase My experience at Bower Scarff Ford was as pleasant a car purchase as I've ever made. Caitlin did a great job of showing me through both of the trucks My experience at Bower Scarff Ford was as pleasant a car purchase as I've ever made. Caitlin did a great job of showing me through both of the trucks that I was interested in, but left the decision making to me with no pressure either way. I also appreciated the manner in which Tom, the business manager, walked me through the closing process. He explained the option of purchasing an extended warranty, which I declined. Again, no pressure to "rethink my decision", or "you may regret that" type of pressure. Great experience all around. I'll go back when the time comes. More