Bowen Scarff Ford

2020 Explorer ST Purchase I had a great experience working with Tom at Bowen Scarff. The entire staff was helpful and very friendly. The process was very easy with no hassle. I had a great experience working with Tom at Bowen Scarff. The entire staff was helpful and very friendly. The process was very easy with no hassle. More

Good example of Internet sales. Many (especially Ford dealerships for some reason) don't even yet 'get' Internet sales, this was not the case here. I have bought my last 3 , now 4, v Many (especially Ford dealerships for some reason) don't even yet 'get' Internet sales, this was not the case here. I have bought my last 3 , now 4, vehicles entirely online. The cars are Subaru's, now the truck is an F-150. I submitted a online web site request for an F-150 Supercab and then ignored all phone responses as usual. However Caitlin did direct specific email to me with real details, and did suggest a few cars pretty close to what I wanted. She then found a rather nice one from another dealer and offered it at an acceptable price with no fuss. I also appreciated that the upsell of add-ons was low key. Good job by Caitlin and Bowen Scarff, More

2016 F 150 Purchase My experience at Bower Scarff Ford was as pleasant a car purchase as I've ever made. Caitlin did a great job of showing me through both of the trucks My experience at Bower Scarff Ford was as pleasant a car purchase as I've ever made. Caitlin did a great job of showing me through both of the trucks that I was interested in, but left the decision making to me with no pressure either way. I also appreciated the manner in which Tom, the business manager, walked me through the closing process. He explained the option of purchasing an extended warranty, which I declined. Again, no pressure to "rethink my decision", or "you may regret that" type of pressure. Great experience all around. I'll go back when the time comes. More

AMAZINGLY RUDE OWNER I leased my MKX three years ago and elected to purchase at the end of my lease. The owner of Bowen Scarff forbid me to bring my car for servicing the I leased my MKX three years ago and elected to purchase at the end of my lease. The owner of Bowen Scarff forbid me to bring my car for servicing there stating he did not like poor reviews - and the service received during the lease was horrible. They missed things, they were not accommodating and there was only one person in the service department who was actually good. When I got the call I was surprised and Lincoln could not do anything about it. I found an outstanding Ford dealership to address all my Lincoln servicing needs and they have been terrific. This dealership owner is amazing rude, his customer service staff within the service department is downright nasty and I would never, ever recommend them for purchase or service. The finance manager however was terrific and I liked dealing with him, Tom, very much. Overall, a crappy Lincoln dealership not befitting what a Lincoln should be about. More

Ford Ranger Super quick and easy car buying experience. Caitlin was extremely helpful and promptly answered all questions without being pushy. They provided a no Super quick and easy car buying experience. Caitlin was extremely helpful and promptly answered all questions without being pushy. They provided a no pressure buying experience that I really appreciate. Thanks! More

Quick, simple, painless. Chris was easy to work with and got me into the vehicle I was looking for in record time. Their no pressure sales approach makes the buying experience nice for a change. got me into the vehicle I was looking for in record time. Their no pressure sales approach makes the buying experience nice for a change. More

C. Kelly was great. Searched around to find the best option and price for what I was looking for and got me a fair price on my trade in. I liked the one price concept so there was not a bunch of hacking option and price for what I was looking for and got me a fair price on my trade in. I liked the one price concept so there was not a bunch of hacking back and forth. More

Great Experience Chris Kelly was more than patient, understanding, and helpful as I worked on getting alternative financing for a Mercury Mountaineer. He stayed in con Chris Kelly was more than patient, understanding, and helpful as I worked on getting alternative financing for a Mercury Mountaineer. He stayed in contact without coming off as pushy and made the signing of paperwork very efficient and easy. I'd buy another vehicle from both him and Bowen Scarff in the future. More

Friendly, efficient purchase process! Brent was awesome. Vehicle was ready for me. Bought sight unseen; vehicle exceeded my expectations. Closing process took little time. Will definitely Brent was awesome. Vehicle was ready for me. Bought sight unseen; vehicle exceeded my expectations. Closing process took little time. Will definitely be back when looking for another Ford. More

Great 1st Car Shopping Experience I've bought my first car at Bowen Scarff Ford & Caitlin had been very informative & patient with me for the entire process staring from the inquiry I've bought my first car at Bowen Scarff Ford & Caitlin had been very informative & patient with me for the entire process staring from the inquiry almost 2 months ago until the date of purchase this week. I believe the dealer itself has a reputation for outstanding quality, honesty, and integrity. I've enjoyed doing business from them. Pricing on the car is great. I will go back here again because of the excellent customer service and high quality vehicles. More