Bowen Scarff Ford
Kent, WA
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No attack of the sales person! I was cautious, as I think we all are when we take a chance of pulling in a dealership and being attacked by maybe two sales people at the same time. I was cautious, as I think we all are when we take a chance of pulling in a dealership and being attacked by maybe two sales people at the same time. It was the exact opposite. Mello atmosphere.. I was still on my guard, probably differant inside right? Again Mello and friendly. Tom Keefe (sales) was a pleasure to work with. He was knowledgeable, experienced and proficient. Made it super simple. They had a close out on the Ford Escape base model and I bought one. So far, excellent vehicle. They will mess up the financing or try to up sell me right. Again no, in and out in 15 minutes. Best car buying experience in my 59 years. I would recommend Tom Keefe to anybody that wants to work with a professional. More
Great Help! Our old car died and we needed a new ride. We knew we wanted a Ford product and have always had old car serviced at Scarff, so it was natural for us Our old car died and we needed a new ride. We knew we wanted a Ford product and have always had old car serviced at Scarff, so it was natural for us to go to them. We spent one afternoon with a young man named Daniel who got us started, and then Ron Olson who led us through the elimination process to our new used Ford C-Max. The entire process was painless, thanks to Ron's knowledge of the cars on the lot. We love our new C-Max! More
Courteous and hassle free The 3rd vehicle I've bought from Bowen Scarff in the last few years. Each time was a great experience with both the sales and finance department. I ap The 3rd vehicle I've bought from Bowen Scarff in the last few years. Each time was a great experience with both the sales and finance department. I appreciate the straight forward and friendly approach, not to mention the quality vehicles. More
2nd New car bought thru Bowen Scarff - From Brent S. Great to do business with Brent S, who still maintains his honest west (western) values into his job and life style. I am sure Brent has a long futu Great to do business with Brent S, who still maintains his honest west (western) values into his job and life style. I am sure Brent has a long future with the FMC. Rem More
Great Experience will no-hassle Right before Christmas, I purchased a 2019 Raptor. I reached out to Chris Kelly in the morning and received all the information I needed to know over Right before Christmas, I purchased a 2019 Raptor. I reached out to Chris Kelly in the morning and received all the information I needed to know over the phone. Chris promised that the price he was quoting was the bottom line and he stayed true to his word. I went out to the dealership and was done with the entire process in an hour and a half! It was a great experience compared to the usual bickering over price/fee/add-ons like so many other dealers. More
Chris and the finance team turned my stressful situation of needing a new car, into a smooth manageable process. They helped us out a lot, answered all of our questions and made sure I understood and even o of needing a new car, into a smooth manageable process. They helped us out a lot, answered all of our questions and made sure I understood and even offered me help with my situation in the future. It was refreshing to have thing taken care of so quickly, and easily More
Always a good experience at this dealer. I have purchased cars from them since the 80’s. Cars are priced lower than sticker price, good incentive for purchasing or leasing cars from them since the 80’s. Cars are priced lower than sticker price, good incentive for purchasing or leasing More
' Great experience" We purchased few trucks here in the past and do all the maintenance on our vehicles here as well. Always five star experience . We purchased new F-350 We purchased few trucks here in the past and do all the maintenance on our vehicles here as well. Always five star experience . We purchased new F-350 here at the end of last year, Caitlin (and especially manager Kari) went above and beyong to make sure we where completely satisfied with our purchase . We highly recommend this dealership for maintenance or purchase of the vehicles. Great people, best car buying experience!!! More
Chris Kelly is an awesome salesman and Bowen Scarff is fortunate to have him on your team! He is super friendly and very considerate. If you have a way to clone Chris, I would suggest that you multiply hi fortunate to have him on your team! He is super friendly and very considerate. If you have a way to clone Chris, I would suggest that you multiply him by 10!! More
2019 Escape Purchase My wife and I arrived without a committed plan to purchase a car although we were certain that we wanted to get an Escape because we enjoyed the one w My wife and I arrived without a committed plan to purchase a car although we were certain that we wanted to get an Escape because we enjoyed the one we had. After an online review of the Escapes available at the dealership, we decided to visit the lot. Caitlyn answered some of our questions by text before we went to the lot. She was not on site at the time we went but linked us up with Matt Fried. Matt was extremely helpful and responsive to our list of requirements for a new Escape. He showed us several of the Escapes on the lot and took us for a test drive in the one we decided would best meet our requirements. It was a very good experience, and we were very well served by Matt's help. We bought the car with essentially all of our requirements satisfied. It was a very good experience from start to finish through the financing. My best car buying experience. More