Bowen Scarff Ford
Kent, WA
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Great Experience Bowen Scarff is an excellent car buying experience. I researched a lot of information before searching the on-line inventory at Bowen Scarff. Caitli Bowen Scarff is an excellent car buying experience. I researched a lot of information before searching the on-line inventory at Bowen Scarff. Caitlin Peralez assisted me with answering questions and finding the Ford Edge Titanium that my wife and I wanted. They were not aggressive, and they helped with all my questions (both during the test drive and follow-up after purchase). We don't buy cars frequently, but we will go to Bowen Scarff first when we look at another Ford vehicle. More
Great Experience - Very Professional! It was a pleasure purchasing our Lincoln Nautilus from Bowen Scarff, working with Caitlin Peralez. We have purchased many vehicles over the years and It was a pleasure purchasing our Lincoln Nautilus from Bowen Scarff, working with Caitlin Peralez. We have purchased many vehicles over the years and I can say this was the best experience we have had! We first negotiated via email with Caitlin and then further negotiated at Bowen Scarff. Caitlin was professional, very responsive and extremely helpful. The car tour was fantastic too! The Trade-In and Finance departments were equally as easy to work with, the "Tom's" were respectful, informative, helpful and friendly. Thank you for a job well done! More
No attack of the sales person! I was cautious, as I think we all are when we take a chance of pulling in a dealership and being attacked by maybe two sales people at the same time. I was cautious, as I think we all are when we take a chance of pulling in a dealership and being attacked by maybe two sales people at the same time. It was the exact opposite. Mello atmosphere.. I was still on my guard, probably differant inside right? Again Mello and friendly. Tom Keefe (sales) was a pleasure to work with. He was knowledgeable, experienced and proficient. Made it super simple. They had a close out on the Ford Escape base model and I bought one. So far, excellent vehicle. They will mess up the financing or try to up sell me right. Again no, in and out in 15 minutes. Best car buying experience in my 59 years. I would recommend Tom Keefe to anybody that wants to work with a professional. More
Great Help! Our old car died and we needed a new ride. We knew we wanted a Ford product and have always had old car serviced at Scarff, so it was natural for us Our old car died and we needed a new ride. We knew we wanted a Ford product and have always had old car serviced at Scarff, so it was natural for us to go to them. We spent one afternoon with a young man named Daniel who got us started, and then Ron Olson who led us through the elimination process to our new used Ford C-Max. The entire process was painless, thanks to Ron's knowledge of the cars on the lot. We love our new C-Max! More
Courteous and hassle free The 3rd vehicle I've bought from Bowen Scarff in the last few years. Each time was a great experience with both the sales and finance department. I ap The 3rd vehicle I've bought from Bowen Scarff in the last few years. Each time was a great experience with both the sales and finance department. I appreciate the straight forward and friendly approach, not to mention the quality vehicles. More
2nd New car bought thru Bowen Scarff - From Brent S. Great to do business with Brent S, who still maintains his honest west (western) values into his job and life style. I am sure Brent has a long futu Great to do business with Brent S, who still maintains his honest west (western) values into his job and life style. I am sure Brent has a long future with the FMC. Rem More
Great Experience will no-hassle Right before Christmas, I purchased a 2019 Raptor. I reached out to Chris Kelly in the morning and received all the information I needed to know over Right before Christmas, I purchased a 2019 Raptor. I reached out to Chris Kelly in the morning and received all the information I needed to know over the phone. Chris promised that the price he was quoting was the bottom line and he stayed true to his word. I went out to the dealership and was done with the entire process in an hour and a half! It was a great experience compared to the usual bickering over price/fee/add-ons like so many other dealers. More
Chris and the finance team turned my stressful situation of needing a new car, into a smooth manageable process. They helped us out a lot, answered all of our questions and made sure I understood and even o of needing a new car, into a smooth manageable process. They helped us out a lot, answered all of our questions and made sure I understood and even offered me help with my situation in the future. It was refreshing to have thing taken care of so quickly, and easily More
Always a good experience at this dealer. I have purchased cars from them since the 80’s. Cars are priced lower than sticker price, good incentive for purchasing or leasing cars from them since the 80’s. Cars are priced lower than sticker price, good incentive for purchasing or leasing More