Bowen Scarff Ford
Kent, WA
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Awesome experience!! We needed a car for my wife so I Awesome experience!! We needed a car for my wife so I stopped by Bowen Scarff cold and Tom Keefe showed me a group of MK’s . I told him I would be s Awesome experience!! We needed a car for my wife so I stopped by Bowen Scarff cold and Tom Keefe showed me a group of MK’s . I told him I would be serious in a couple weeks. He said fine , with no pressure. In two weeks I took my wife and talked to Ron Olson who was filling in for Tom. We drove two cars and my wife picked the one she liked , with no pressure what so ever. We appreciated the time Ron put in to explain to my wife the numerous Accessories and how to operate them. We had personal and professional attention throughout The process from the start to the final closing. I would recommend Bowen Scarff to anyone looking for a vehicle. More
Courteous, friendly, patient sales team. I loved their Courteous, friendly, patient sales team. I loved their selection and did not feel pressured to buy anything. Test driving and also seeing all the Courteous, friendly, patient sales team. I loved their selection and did not feel pressured to buy anything. Test driving and also seeing all the options in their inventory was fun and easy. Five-Star rating from me. Thanks. Love my new Ranger Lariat! More
This dealership has such a huge stock and is much larger than it looks. Staff is extremely polite and helpful. They have a wonderful warranty. Two reasons we bought from them. 1. Rick our salesman. 2. The a than it looks. Staff is extremely polite and helpful. They have a wonderful warranty. Two reasons we bought from them. 1. Rick our salesman. 2. The atmosphere and their warranty. More
Went well People were pleasant and very helpful. Buying experience was as good as one could hope for. The Aviator is a very nice car with a few unnecessary fe People were pleasant and very helpful. Buying experience was as good as one could hope for. The Aviator is a very nice car with a few unnecessary features. More
Buying a new car from Caitlin Peralez was great experience. She was super helpful, patient and transparent. It was a pleasure doing business at Bowen Scarff! experience. She was super helpful, patient and transparent. It was a pleasure doing business at Bowen Scarff! More
not pushey I would come back to this dealership any time they had something I was interested in. the sales girl was polite and very will informed on the truck I I would come back to this dealership any time they had something I was interested in. the sales girl was polite and very will informed on the truck I was interested in. More
CHRIS KELLY !!!!!! I originally seen my now new car online and inquired about it and I received a text message and email from CHRIS KELLY telling me that the car !!!!!! I originally seen my now new car online and inquired about it and I received a text message and email from CHRIS KELLY telling me that the car was still available and he set me up an appointment for the next day to come see it in person and take it for a test drive. The next day I was at Bowen Scarff Ford-Lincoln meeting CHRIS KELLY and seeing the car in person. From the moment he shook my hand Chris made me feel comfortable and at ease in my decision making. I did not feel pressured to buy, it was stress free! As I was waiting for my credit approval Chris made sure to give many updates on the process as well as offered me and my mom water and coffee. I drove off the lot with my new car!!! CHRIS KELLY is the epitome of excellent, over and above customer service!!! I will definitely be back!!! THANK YOU CHRIS KELLY!! More
No High Pressure Sales It was a pleasure working with Tom Keefe. He was very knowledgeable about the Ford F 150. My main questions where on towing, especially on payload cap It was a pleasure working with Tom Keefe. He was very knowledgeable about the Ford F 150. My main questions where on towing, especially on payload capacity and he was able to help me make sure I was purchasing the right truck. This was all done without any high pressure. It was a very enjoyable experience. I must also point out how there was no high pressure sales for add on products and extended warranties from Laura in the financial office. She made sure we got the best financial deal combined with the factory incentives. More
Entire Staff is very customer oriented. Excellent service. I purchased a truck from Bowen Scarff Ford The entire dealership did an outstanding job but Rick Cuddie.went out of his way to fi Excellent service. I purchased a truck from Bowen Scarff Ford The entire dealership did an outstanding job but Rick Cuddie.went out of his way to find me the best truck for the fairest price. More
Great experience Brandon Hopper was extremely helpful, and was very knowledgeable about the car we purchased. The made the entire purchase a pleasant experience. T Brandon Hopper was extremely helpful, and was very knowledgeable about the car we purchased. The made the entire purchase a pleasant experience. Thank you Brandon. More