Bowen Scarff Ford
Kent, WA
Filter Reviews by Keyword
By Type
Showing 768 reviews
Excellent experience with Chris Kelly and Bowen Scarff Ford I just want to start off by saying that this was a long distance purchase of a new Ford Ranger. My wife spotted the black supercab, 301A, FX4, traile I just want to start off by saying that this was a long distance purchase of a new Ford Ranger. My wife spotted the black supercab, 301A, FX4, trailer package, chrome runnning boards. Very sharp truck. We committed to it sight unseen. 270 miles later, pulling up to Bowen Scarff, our soon to be Ranger was sitting front and center, looking better in real life. Chris was great, making sure the truck was ready to roll upon my arrival. The whole staff was wonderful, from when I first entered, to when I drove off in the new truck. It took about 1 hour to finish the transaction and get me on the road. Good job Bowen Scarff. Mightly impressed. More
Very good experience with this dealer and salesperson I really enjoyed purchasing my new car from Bowen Scarff Ford in Kent. I never felt that the salesperson, Randy Good ever pressured me and he gave me I really enjoyed purchasing my new car from Bowen Scarff Ford in Kent. I never felt that the salesperson, Randy Good ever pressured me and he gave me time to think about the various cars in was interested in. The experience was very good and I'd recommend the dealer and Randy to anyone interested in a new or used car. More
Chris Kelly was an absolutely wonderful dealer to work with and even came in on his day off to complete our deal which shows a great deal of Deucalion and care to his job. Buying from him was incredibly e with and even came in on his day off to complete our deal which shows a great deal of Deucalion and care to his job. Buying from him was incredibly easy and streamlined and an overall enjoyable experience! More
Great service I contacted them after hours with questions and they responded - didn’t expect such service. Told them to take the night off and I would talk the next I contacted them after hours with questions and they responded - didn’t expect such service. Told them to take the night off and I would talk the next day. Made contact with actual helpful staff and did all the negotiations by text due to COVID-19. Made arrangements to pick it up and they were ready and waiting for me. Great experience and will definitely consider them again. More
Great experience purchasing my 2020 Ford Escape hybrid AWD platinum. We love the vehicle it's like a computer with wheels, have everything and much more than you need. The dealership customer services AWD platinum. We love the vehicle it's like a computer with wheels, have everything and much more than you need. The dealership customer services was very nice and fast .. clean environment allowing the covi-19 ordinance. We take advantage of the 0% financing for 6 years and the lifetime warranty. More
Friendly and professional service. Chris answered all our questions and was knowledgeable. He found the car we were looking for and did not use any “sales tactics”. It was so easy to complete the sale. Tha questions and was knowledgeable. He found the car we were looking for and did not use any “sales tactics”. It was so easy to complete the sale. Thank yoi More
This is our 3rd vehicle from this dealership,,,, Brandon Hopper , amazing customer service. We appreciate the vehicles being prepped and ready prior to our appointment. He made it very easy to compl Brandon Hopper , amazing customer service. We appreciate the vehicles being prepped and ready prior to our appointment. He made it very easy to complete our transaction. More
This is the 4th vehicle I have bought at this dealership. They have always been patient and non pressure. I like to look vehicles over throughly and compare different models. They were always happy to help. They have always been patient and non pressure. I like to look vehicles over throughly and compare different models. They were always happy to help. This is the first time during a pandemic and Caitlin was super helpful and attentive. Answered all my questions quickly and I was able to come drive and purchase the vehicle in less than an hour. More
Very comfortable experience Most pleasant card purchase ever. Both salesman and Finance manager were extremely polite and knowledgable. No haggling, no pushy sales practices, jus Most pleasant card purchase ever. Both salesman and Finance manager were extremely polite and knowledgable. No haggling, no pushy sales practices, just informative and pleasant exchanges. I never thought I would get a car like I got for the money we paid. More
Amid the COVID-19 restrictions, the staff provided excellent customer service and convenience during my latest purchase of a new Ford Ranger, and answered any questions or concerns I had throughout th excellent customer service and convenience during my latest purchase of a new Ford Ranger, and answered any questions or concerns I had throughout the process. More