Bowen Scarff Ford

Chris Kelly made this a fun and easy experience. Having the ability to text before and after purchase with questions was awesome. I will be back when it’s time for another vehicle. the ability to text before and after purchase with questions was awesome. I will be back when it’s time for another vehicle. More

My salesperson, Steve, in the fleet truck department at Bowen Scarff Ford in Kent did a great job in helping me in my purchase of a Transit van . Zero pressure style with absolutely no games , period. Bowen Scarff Ford in Kent did a great job in helping me in my purchase of a Transit van . Zero pressure style with absolutely no games , period. I’m a guy who doesn’t like the Alpha male pushy sales guy routines, so I was impressed with the fact that I experienced absolutely nothing unpleasant. Excellent experience , and quick and easy at final sales point. More

I recently bought an Escape from the dealership and worked with Sam Olson. The whole experience was so smooth and quick from beginning to finish! Sam was very polite and knowledgeable about both the ve worked with Sam Olson. The whole experience was so smooth and quick from beginning to finish! Sam was very polite and knowledgeable about both the vehicle and the process. He even went above and beyond to assist me with researching a vehicle that I was thinking about purchasing elsewhere. Everyone I worked with at the dealership was very friendly and helpful and made the process a complete pleasure. More

Finding the right truck was far easier than expected and much smoother than any previous dealership vehicle purchase. Thanks goes to Bowen Scarff staff but especially Brandon Hopper, who was a pleasure to much smoother than any previous dealership vehicle purchase. Thanks goes to Bowen Scarff staff but especially Brandon Hopper, who was a pleasure to work with and extremely helpful throughout every step. His kind attention to detail, patience, and knowledge are valued and appreciated. Excellent communication. There was no pressure, all questions were answered thoroughly (we had A LOT of them) , and our expectations were actually surpassed with some of the features we were particular about in our truck search. We are beyond pleased with our new F150 Lariat and the entire shopping experience, looking forward to working with and referring friends to Brandon and the team at Bowen Scarff Ford for remarkable dealership experience. More

Great communication with all my questions I had and even over text even dealing with the social distance issue with COVID. Easy purchasing process! Looking forward to repeat business with this dealer in the over text even dealing with the social distance issue with COVID. Easy purchasing process! Looking forward to repeat business with this dealer in the future!!! More

Bowen Scarff Ford is the only car dealership we will buy a car from..we bought our first car over 20 years ago and have bought 4 more over the years. Dan Forward and his team went above and beyond to help u a car from..we bought our first car over 20 years ago and have bought 4 more over the years. Dan Forward and his team went above and beyond to help us find the right truck for our family thank you for all for taking such good care of us.. Stacy michels More

Brandon is an excellent salesman. The total Bowen Scarff Ford experience was amazing. The car was spotless. The process of buying the car was 5 star service. Ford experience was amazing. The car was spotless. The process of buying the car was 5 star service. More

When researching Ford pickup trucks on the internet Chris Kelly from Bowen Scarff Ford in Kent, WA responded to the chat window. He helped me through the whole process of ordering the exact vehicle I wanted, Kelly from Bowen Scarff Ford in Kent, WA responded to the chat window. He helped me through the whole process of ordering the exact vehicle I wanted, their policy of the no dicker price was fair with no hassle of the 1-2 hours going back and forth in negotiations. There was never any pressure to buy, only there to help. What a difference that made! Chris always answered my questions promptly when I asked while the truck was being built and yes I had a lot of questions as this was my first time buying a new vehicle and special ordering one on top of that. If Chris was off for the day when I had a question another salesman stepped right in and answered my question. I was able to track the progress of the build on the Ford website. Once the truck was delivered to Bowen Scarff, they surprised me and had it ready to go that next morning. Chris even came and picked me up at my home and brought me down to pick up the truck! After filling out the paperwork I was handed off to finance. Even here there was no pressure at all to purchase the “extras” if I said no, he said ok and moved on. No trying to persuade me into it. My overall experience here was the best I have ever had at a dealership. The best surprise of all and may seem little to some was when I got in to drive away it had a full tank of gas. I highly recommend Chris Kelly as your salesman and Bowen Scarff Ford as the dealer to see in Washington! More

Everyone that we have interacted with at Bowen Scarff has gone above and beyond with customer service. During the purchase of the vehicle they were professional and quick to respond to every email/text with gone above and beyond with customer service. During the purchase of the vehicle they were professional and quick to respond to every email/text without being overbearing when we needed time to discuss. They made accommodations for all of our requests for a simple and seamless purchase during COVID. We unfortunately have already had interaction with the service department (at no fault of theirs) and I couldn't be happier with how they handled the situation. Hands down the best experience I have had with a dealership and we will definitely be returning in the future. More

I can not rave enough about my experience at Bowen Scarff Ford and the job Chris Kelly did for me. I have bought several new Ford’s from various dealers in the NW and Chris Kelly and the team at Bowen Scarff Ford and the job Chris Kelly did for me. I have bought several new Ford’s from various dealers in the NW and Chris Kelly and the team at Bowen Scarff will now be my go to and I live in Seattle. Great prices, friendly staff and zero stress. More