Bowen Scarff Ford
Kent, WA
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I had an absolutely wonderful car buying experience at Bowen Scarff, particularly due to the level of attention, efficiency, knowledge of the marketplace and general demeanor of my Sales Representative, R Bowen Scarff, particularly due to the level of attention, efficiency, knowledge of the marketplace and general demeanor of my Sales Representative, RJ Singh. Getting to the dealership presented challenges for me and he actually offered to pick me up, which I thought was a very nice personal touch. He followed through every step of the way without any surprises and I would recommend his service to anyone in the market for a vehicle. Happy hunting ;). More
Thank-you, RJ, Mikala and Stephanie for the 5 star experience. The wait for my vehicle was a long one, but Mikala was always keeping me updated. RJ went through all the bells and whistles on Uncle experience. The wait for my vehicle was a long one, but Mikala was always keeping me updated. RJ went through all the bells and whistles on Uncle Buck, (yes- I named my Bronco) until Stephanie was ready for me in finance. More
Had a Great experience with Chris Kelly from Bowen Scarff Ford. Chris helped us order a 2022 maverick and the whole experience was great. The order process was easy, price was as expected with no markups on Ford. Chris helped us order a 2022 maverick and the whole experience was great. The order process was easy, price was as expected with no markups on ordered vehicles, and best of all wait for our vehicle wasn't too bad. Very happy with our new vehicle and would fully recommend Chris and Bowen Scarff Ford. More
Ron Olson was my wife and my sales associate when we purchased our F150 pickup. He is very knowledgeable and treated us excellent. I will recommend Bowen & Scarff Ford and Ron to friend's and family whe purchased our F150 pickup. He is very knowledgeable and treated us excellent. I will recommend Bowen & Scarff Ford and Ron to friend's and family when they are in the market for a new vehicle. Diffently a five star dealership,having Ron Olson as a sales associate made the sale for my wife and I. More
I recently purchased a 2021 Ford Bronco at Bowen Scarff and must say it was the best car buying experience I have ever had. I reserved my Bronco last July so the wait was hard but my customer service rep M and must say it was the best car buying experience I have ever had. I reserved my Bronco last July so the wait was hard but my customer service rep Mikala Valdez was amazing the whole time, keeping me updated and informed, especially around the supply constraints and price for my vehicle. I won’t mention the other Ford dealership in Seattle that was a nightmare to work with when I bought my last new car a few years back, but I will only buy from Bowen now. Brandon helped me out the day I picked up my rig and I was in and out in 2.5 hours! He walked me through the buying process and showed me all the cool functions on my Bronco. A+ 5 Star experience and customer service. If you don’t want to get jerked around, lied to, bait and switched and frustrated, just like I was previously then go to Bowen Scarff and ask for Mikala or Brandon. They will take great care of you! More
Kind, attentive, knowledgeable and no BS sales games. We just ordered our second vehicle through them. Even though it was a long drive to get there, it was worth it. just ordered our second vehicle through them. Even though it was a long drive to get there, it was worth it. More
I went in to look at a new maverick yesterday. Due to my old truck getting totaled. I worked with RJ and he did a excellent job of guiding me through the buying process and showing me options to buy. It was old truck getting totaled. I worked with RJ and he did a excellent job of guiding me through the buying process and showing me options to buy. It was a painless process if a tiny bit slow due to me not being prepared to buy when I went in. Overall it was a absolutely great experience. More
The last truck I bought was from them in 2004, and my favorite salesman was now in fleet sales, so I was referred to Ron Olson to take my retail order. He made sure I was aware of the backlog times and favorite salesman was now in fleet sales, so I was referred to Ron Olson to take my retail order. He made sure I was aware of the backlog times and of options to avoid to speed up the delivery of the build. Amazingly I took delivery after only 90 days on a new F350. Ron was very respectful of my choices, and informative on my questions. More