Bowen Scarff Ford
Kent, WA
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This purchase of a new Ford Escape was by far the least stressful experience we’ve ever had. Brandon Hopper worked with us for days before we made the almost 3 hour trip to the dealership. Once we decided stressful experience we’ve ever had. Brandon Hopper worked with us for days before we made the almost 3 hour trip to the dealership. Once we decided which vehicle we wanted Tom from finance went over every document explaining each one before we signed. When all was said and done Brandon joined us in the vehicle and explained every feature and answered every question we had until we felt comfortable driving away. I highly recommend Bowen Scarff Ford Lincoln to anyone who is looking for a honest, friendly, knowledgeable, stress free dealership to purchase a vehicle. More
Bowen Scarff Ford is a great place to purchase a vehicle. Chris Kelly and the rest of the staff are friendly, welcoming and thoughtful. It was a pleasure to test drive and purchase my new vehicle there. Chris Kelly and the rest of the staff are friendly, welcoming and thoughtful. It was a pleasure to test drive and purchase my new vehicle there. More
I picked up a Ford Maverick 2022, Lariat, Alto Blue, yesterday 12/31/21. The order was palced on July 6, and it's well know that the auto industry has seen more than a fair share of the world-wide supp yesterday 12/31/21. The order was palced on July 6, and it's well know that the auto industry has seen more than a fair share of the world-wide supply chain and Covid issues since summer 2021. I placed the order with Brandon Hopper, and would absolutely and strongly encourage prospective buyers to work with Brandon on their next vehicle. He knows his products, he knows the talk, and he walks both. His willingness to teach, his patience to educate, his ability to maintain support and encouragement, and his general goodwill are extraordinary, and we don't live in ordinary times these days. I enthusiatically recommend Brandon and Bowen Scarff for acquiring your next vehicle. To Brandon and Bowen Scarff, you folks rock. Keep rocking in 2022. More
This Purchase was one of the best experiences we had with a car dealer. Ron Olson kept us informed on the status of the order and when the Maverick arrived, the transaction of handing it over was smooth and a car dealer. Ron Olson kept us informed on the status of the order and when the Maverick arrived, the transaction of handing it over was smooth and pleasant. Ron took the time to explain all the differences in the hybrid and made sure we were comfortable with the new Ford Model. Your Finance Department was efficient and provided us the details we asked to evaluate a one pay lease option. Laura (sp) was very efficient in the signing transaction by asking what we may require. The delivery process was very smooth. Depending on health and the economy, we will be upgrading to a newer vehicle in three to four years. We hope we get the same treatment from your service department. More
Finally able to find my perfect Bronco! RJ was so awesome!! Knowledgeable, helpful, friendly. Made sure everything was perfect, couldn’t be more pleased with the whole team at Bowen Scarff. awesome!! Knowledgeable, helpful, friendly. Made sure everything was perfect, couldn’t be more pleased with the whole team at Bowen Scarff. More
We recently purchased a 2021 Ford Escape at Bowen Scarff. This is the 6th car I have boughten and it is by far the best car buying experience I have had. I told RJ Singh what I wanted and how much I Scarff. This is the 6th car I have boughten and it is by far the best car buying experience I have had. I told RJ Singh what I wanted and how much I wanted to spend walking out the door. RJ went to work and found what I wanted. I got exactly all the bells and whistles and walked out the door within our budget. I feel like our next car will also come from RJ at Bowen Scarff. As well, RJ did so much work on the front half when we came in to buy the car at 4pm and we were at dinner by 6pm in our new car. Also who doesn’t love 0% interest for 60 month!! More
RJ Singh was great. He was low pressure because he knew he had the car I wanted. I told him I wanted to test drive others and he said no problem, you'll be back. He was right! RJ is pleasant, confident, co he had the car I wanted. I told him I wanted to test drive others and he said no problem, you'll be back. He was right! RJ is pleasant, confident, competent, and not pushy. I got a lightly used Certified Pre Owned Explorer that looks and drives new, for a good price compared to what I was seeing at other dealerships online. This despite the chip shortage and general lack of inventory you hear about. Bowen Scarff has plenty of good cars. More
Still continue to be my favorite dealership.Have bought Still continue to be my favorite dealership. Have bought over 6 vehicles from them in the past 20 years. Thanks for being low pressure! Still continue to be my favorite dealership. Have bought over 6 vehicles from them in the past 20 years. Thanks for being low pressure! More
Our recent purchase of an F-150 landed us at Bowen Scarff Ford. Brandon Hopper was our Sales Representative. Brandon proved to be a wonderful communicator and responsive as we entered the search process wi Ford. Brandon Hopper was our Sales Representative. Brandon proved to be a wonderful communicator and responsive as we entered the search process with us asking questions about the vehicle and the initial steps in the test drive process. When we arrived at Bowen Scarff Ford in Kent, for our test drive, Brandon warmly greeted us at the door and had our vehicle in front of the building and ready for the test drive. He walked us around the vehicle, then inside and out before our test drive. Our test drive route was effective and allowed us to see the vehicle perform. As we arrived after our test ride, we took little time in deciding not only would we purchase the vehicle, we knew that Brandon was part of Sales and Customer Service Team that would professionally guide us through the rest of the process. The process from the time we walked into the Sales Room to meet Brandon, to driving off the lot with our F-150, took 2 hours. We will recommend Brandon and the Bowen Scarff Ford to anyone looking for a wonderful search and purchase experience. More