Bowen Scarff Ford

I recently purchased a 2021 Ford Bronco at Bowen Scarff and must say it was the best car buying experience I have ever had. I reserved my Bronco last July so the wait was hard but my customer service rep M and must say it was the best car buying experience I have ever had. I reserved my Bronco last July so the wait was hard but my customer service rep Mikala Valdez was amazing the whole time, keeping me updated and informed, especially around the supply constraints and price for my vehicle. I won’t mention the other Ford dealership in Seattle that was a nightmare to work with when I bought my last new car a few years back, but I will only buy from Bowen now. Brandon helped me out the day I picked up my rig and I was in and out in 2.5 hours! He walked me through the buying process and showed me all the cool functions on my Bronco. A+ 5 Star experience and customer service. If you don’t want to get jerked around, lied to, bait and switched and frustrated, just like I was previously then go to Bowen Scarff and ask for Mikala or Brandon. They will take great care of you! More

Kind, attentive, knowledgeable and no BS sales games. We just ordered our second vehicle through them. Even though it was a long drive to get there, it was worth it. just ordered our second vehicle through them. Even though it was a long drive to get there, it was worth it. More

I went in to look at a new maverick yesterday. Due to my old truck getting totaled. I worked with RJ and he did a excellent job of guiding me through the buying process and showing me options to buy. It was old truck getting totaled. I worked with RJ and he did a excellent job of guiding me through the buying process and showing me options to buy. It was a painless process if a tiny bit slow due to me not being prepared to buy when I went in. Overall it was a absolutely great experience. More

They were helpful, polite and reasonable. They quickly brought out the car we found online and were very knowledgeable and fair brought out the car we found online and were very knowledgeable and fair More

The last truck I bought was from them in 2004, and my favorite salesman was now in fleet sales, so I was referred to Ron Olson to take my retail order. He made sure I was aware of the backlog times and favorite salesman was now in fleet sales, so I was referred to Ron Olson to take my retail order. He made sure I was aware of the backlog times and of options to avoid to speed up the delivery of the build. Amazingly I took delivery after only 90 days on a new F350. Ron was very respectful of my choices, and informative on my questions. More

Ron Olson was an outstanding sales rep. Extremely knowledgeable and took the time to explain how everything on the vehicle worked. Didn't try to pressure us into getting something that we didn't wan knowledgeable and took the time to explain how everything on the vehicle worked. Didn't try to pressure us into getting something that we didn't want or upgrades that weren't wanted either. More

Chris is an awesome guy, friendly, smart, and easygoing. He made my first car purchase in more than a decade a total success. His finance guy Tom who did my last purchase was all pro too. I kne easygoing. He made my first car purchase in more than a decade a total success. His finance guy Tom who did my last purchase was all pro too. I knew I was in good hands coming back here. More

Chris Kelly was very helpful and friendly when buying my truck. He went above and beyond making sure the truck was clean and we were in and out quickly and hassle free. truck. He went above and beyond making sure the truck was clean and we were in and out quickly and hassle free. More

Our sales rep was Ron Olson. Ron was outstanding. He is very knowledgeable of Ford products and was able to answer all of our questions. Most of all, he was not high pressured. very knowledgeable of Ford products and was able to answer all of our questions. Most of all, he was not high pressured. More

The past two weeks have been crazy for me trying to find The past two weeks have been crazy for me trying to find a car. I was just minutes of giving up before pulling into Bowen Scarff Ford . Chris Kelly The past two weeks have been crazy for me trying to find a car. I was just minutes of giving up before pulling into Bowen Scarff Ford . Chris Kelly approached me and made his greetings peaceful and light. I new what I was looking for and he was able to give me 4 options and was forward with the prices and what the cars were Equipped with. After a test drive, there was a concern with the first car and he was quick to show me a second car. After a moment, we agree to start the process. To push forward, Chris Kelly was Trustworthy, pushed no pressure upon me to make me feel like I had to buy something or leave the lot with a car, I didn't feel rushed. He listened to me. It was quick and painless, I was in and out within a 2 hour window frame. Quick and clear communication (walk in-person). No games were played and no lies were told. Very Professional and polite salesperson. Also very Attentive to his customer's needs. As a women in her 20’s, he answered every questioned and assured my time was not wasted. Also was very thorough with explanations as to what to look for and went over every single detail in the paperwork. He also spoke directly to me and not my father. Which helped me with not having to second guess him or look at my dad for advice, this helped also gained trusted. HIGHLY RECOMMENDED. 10/10 service. More