Bowen Scarff Ford
Kent, WA
Filter Reviews by Keyword
By Type
Showing 783 reviews
Ordered a Mustang in January. Was delivered at the end of April. Ron Olsen made everything quick and easy from start to finish. I was in and out in about an hour. The easiest and Was delivered at the end of April. Ron Olsen made everything quick and easy from start to finish. I was in and out in about an hour. The easiest and best experience I had buying a vehicle. More
We purchased our new Ford Ranger from Ron Olson at Bowen Scarff. It was the most positive experience we've ever had purchasing a vehicle. He was super knowledgeable and was able to answer all of our quest Scarff. It was the most positive experience we've ever had purchasing a vehicle. He was super knowledgeable and was able to answer all of our questions. He also spent a good deal of time with us after the purchase making sure we understood all of the features/buttons etc... on the truck. Would go back to Bowen Scarff again for sure! More
I purchased my 2022 Ford Maverick at Bowen Scarff and had an amazing experience. Chris Kelly was absolutely incredible at keeping me updated throughout the entire process from ordering it to picking it up. an amazing experience. Chris Kelly was absolutely incredible at keeping me updated throughout the entire process from ordering it to picking it up. He was also so helpful in walking me through everything I needed to know when signing paperwork and picking up my truck, especially as a first-time truck owner. Overall, it was a fantastic experience - I never felt any pressure and I absolutely love my new truck. Thanks so much to the Bowen Scarff team for making it such a great experience! More
I do several vehicle transactions over a year. This one was much better than most. Chris did a really good job of going through all the options without a lot of pressure. We will definitely be wo This one was much better than most. Chris did a really good job of going through all the options without a lot of pressure. We will definitely be working with Bowen Scarff and Chris in particular on our next vehicle Purchase. More
Ron Olson was a pleasure to do business with, as was the rest of the Bowen Scarff team! I will proudly purchase a vehicle from Ron in the future. Such a down-to-earth guy and treated me so well! I haven’t h rest of the Bowen Scarff team! I will proudly purchase a vehicle from Ron in the future. Such a down-to-earth guy and treated me so well! I haven’t had a better experience purchasing a vehicle in my lifetime. Ron and the Bowen Scarff team made it a real pleasure! More
This was an amazing easy experience! Chris Kelly was super friendly and listened to me. He showed me the options and when I didn’t see what I wanted he helped me design my own Ford Bronc Chris Kelly was super friendly and listened to me. He showed me the options and when I didn’t see what I wanted he helped me design my own Ford Bronco and got me everything I wanted in the car. He also communicated each step of the process and checked in even when there wasn’t a update. He also made the financing process super easy. There was no typical car salesman behind the scenes things happening which was amazing. Great dealership and Chris was amazing. Definitely contact him if you want to order a car or buy a new one! More
Purchased a new 2022 Ford Maverick that did not have the front license plate installed. My salesman, Sam Olson, told me to go to a different Ford dealership to get the bracket installed which was very disap front license plate installed. My salesman, Sam Olson, told me to go to a different Ford dealership to get the bracket installed which was very disappointing since I was purchasing the vehicle from Bowen Scarff Ford. The others Ford dealerships I contacted wanted to charge me labor for them to install the front license plate bracket. About a week after purchasing the Maverick, I contacted the Bowen Scarff Ford Service Department explained the situation regarding the front license plate bracket. The young lady was very helpful and told me to bring in the vehicle and they would install the front license plate bracket. Upon my arrival to the service department, I live approximately 50 miles away from Bowen Scarff Ford, I asked to speak to the sales Manager and the sales Manager agreed I would not be charged for the installation. More
I recently started the search for a new Ford Explorer, basically built the vehicle on Ford's website and was refered to Bowen Scarff as they had the model I was looking for. This dealership is 53 miles fr basically built the vehicle on Ford's website and was refered to Bowen Scarff as they had the model I was looking for. This dealership is 53 miles from my home so I was hoping to make this purchase quick and painless. As I got out of my car I was reminded by previous purchases how much I disslike buying a new vehicle. In a matter of minutes we were greeted by Sam Olsen. His appearance was genuine and he listened cafefully during our conversations. After 10 minutes or so we were test driving a Ford Explorer ST. After some questions from my wife and I which Sam answered expertly we were back on the lot and had made the decision this Explorer was it. Sam was concise about the purchase procedure and how it was going to take place. We asked all the usual questions buyers asked and shortly we came to an agreement. As we waited for all the paperwork to be processed and the car detailed this is where Sam really shined. He made sure we were comfortable and kept us in the loop of what was going on. Sam used to work for my currently employer so the conversation came easy. Soon we were signing on the dotted line and I was the proud owner of a new car. I really want to thank Sam as this was the BEST car buying experience I've ever had, Thank you sam for 5 star service. I hope you are around Bowen Scarff the next time we need a vehicle. More
We worked with Chris Kelly, on the early trade in of our leased Ford. We wanted a Ford Ranger XLT Super Crew FX4 with the upgraded electronics and tow package. All of the dealers in our local area were unwi leased Ford. We wanted a Ford Ranger XLT Super Crew FX4 with the upgraded electronics and tow package. All of the dealers in our local area were unwilling to give us the terms we were seeking and felt were fair. We looked outside of our area and connected with Chris. Within 24 hours he had our truck and the deal we felt was fair. Our Ranger looks real nice in our garage. You want a good, fair deal, go see Chris Kelly at Bowen-Scarff Ford. More