Bowen Scarff Ford
Kent, WA
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I had an awesome experience with Chris Kelly from the moment I mentioned I was interested in buying a Mach-e to the day I went to pick it up, including throughout the order (and LONG wait!) process. I moment I mentioned I was interested in buying a Mach-e to the day I went to pick it up, including throughout the order (and LONG wait!) process. I appreciated the transparency and honesty Chris demonstrated when all other Ford were trying to charge you double price for 2022 Mach-e model! He gave me great advice and allowed me to place my order for a 2023 Mach-e as early as the order bank opened for dealership. He helped me refine model and options and answered all my questions, including on charging option at home. I can't say enough how great it was to be supported every step of the way, considered as a person and not just an order number. I appreciated the transparency, the professional answers and the incredible sense of customer service. This is a rare thing these days! All the way to the pickup Chris went above and beyond to ensure I get my car as soon as I possibly could to avoid renting a car after I dropped my previous car lease. This is the best customer service I have since from a dealership and I can say Chris and Bowen Scarff earned my trust and my business for the years to come. More
Ordered a truck from Daniel Montgomery. Extremely pleased. He is professional, friendly and replies promptly. One of the best salesmen I have met in the over 50 years I have purchased cars. Extremely pleased. He is professional, friendly and replies promptly. One of the best salesmen I have met in the over 50 years I have purchased cars. Highly recommend. More
Daniel Montgomery at Bowen Scarff Ford Is absolutely the best sales person I have ever dealt with! The order process was easy, and he informed me when it was time to order, and gave my information when the best sales person I have ever dealt with! The order process was easy, and he informed me when it was time to order, and gave my information when I needed it. I have changed my order more then twice, and it hasn’t been a problem. Daniel is a great guy, and has been very patient with me. Would highly recommend him and Bowen Scarff Ford! More
Chris Kelly was very helpful and easy to work with. I placed my Mach-E order online and it felt seamless for him to complete my order. Chris kept me informed of my status changes and was very responsiv I placed my Mach-E order online and it felt seamless for him to complete my order. Chris kept me informed of my status changes and was very responsive if I had questions. I didn't feel any pressure when I completed my purchase and picked up my car. I would recommend this dealership to others. More
Sawyer Scarff guided me through my Mach-E purchase experience and got me the exact vehicle that I wanted. He left me with no surprises and was totally honest and transparent over the few months of wa experience and got me the exact vehicle that I wanted. He left me with no surprises and was totally honest and transparent over the few months of waiting. What was really nice in dealing with Bowen Scarff was that they answered all my questions almost immediately and took the time to make my purchase experience flawless. I would not hesitate to buy another car from them when the time comes. Thank you for being an honest dealer and sales! More
Ron and Freddie was extremely professional and very personable during our visit and purchase of the 1919 Ford Fiesta. Both were very personable and took extra effort to help us with this purchase. Ev personable during our visit and purchase of the 1919 Ford Fiesta. Both were very personable and took extra effort to help us with this purchase. Every detail of the vehicle and the purchase was very clear! Ron and Freddie made my wife and I feel very comfortable with this purchase! I would highly recommend Ron to help you find the right vehicle for yourself! I would also highly recommend Freddie to help you in finding and securing the financing that you may need! This is my second vehicle I purchased from Bowen Scarff Ford through Ron!!! More
Chris Kelly kept me informed the entire year I was waiting on my F-150 Platinum pickup truck order. Well worth the wait! Chris explained all the different features and they filled the tank! Nice worki waiting on my F-150 Platinum pickup truck order. Well worth the wait! Chris explained all the different features and they filled the tank! Nice working with all the employees at Bowen Scarff Ford! Thank you More
Ordered a Maverick From Chris it took 16mo. That is just life right now. But his communication was superb! Always kept me in the know. When it arrived I worked with Sawyer and again superb serv That is just life right now. But his communication was superb! Always kept me in the know. When it arrived I worked with Sawyer and again superb service. At 56 I've bought lots of vehicles this was by far the best service. Also the vehicle comes with a lifetime warranty free that you can use at any ASE certified service center. Can't say anything but excellence. More