Bowen Scarff Ford
Kent, WA
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My family is growing so we had to sell one of our sedans, and Katrina made it so easy! She was friendly and efficient, and I feel I was offered a fair amount for my beloved old car. I would definitely work and Katrina made it so easy! She was friendly and efficient, and I feel I was offered a fair amount for my beloved old car. I would definitely work with her again on my next purchase or sale. More
Received an email about available inventory on an F-150 lightning. Called the dealership to make sure one was available. Scheduled a time to see the truck, was greeted by Ron when I arrived. He reviewed lightning. Called the dealership to make sure one was available. Scheduled a time to see the truck, was greeted by Ron when I arrived. He reviewed all the car features with me, we took the car out for a test drive. I ended up buying the truck. The entire process from start to finish was incredibly smooth, no hiccups, no pressure, no problem. Highly recommended. Will be buying my next vehicle from this dealership in the future. More
Went to pick up a new car we had ordered. The process was simple, straight forward and efficient. The dealer knew our preferences as we had ordered before. Ron Olson knew exactly what we nee The process was simple, straight forward and efficient. The dealer knew our preferences as we had ordered before. Ron Olson knew exactly what we needed and made the dreaded dealer experience very pleasant. Kudos to Ron and the dealership were anticipating all our needs. More
Working with Ron Olson to purchase a newer vehicle was awesome. I wasn't sure what I wanted, and he had me look at a 2019 Jeep Compass and I love it! Thanks Ron! awesome. I wasn't sure what I wanted, and he had me look at a 2019 Jeep Compass and I love it! Thanks Ron! More
Looking at Explorers and hadn't quite figured out what we wanted. Ron Olson was patient and explained lots of the details and differences. We left with much to think about and came back that evening and we wanted. Ron Olson was patient and explained lots of the details and differences. We left with much to think about and came back that evening and purchased our Explorer. No pressure, Eon just patient explained options to us while we figured out what worked best for us. Ron explained all the features at delivery of the car and we left fully satisfied with our decision and our vehicle. Great salesman and great experience. Would/will buy from Ron again in the future. Also shout out to Gabe in finance for his friendly approach and explanations. More
Test drove a new 2023 Bronco late in the day around 3 pm Daniel Montgomery Memorial Day Weekend Fine Young Man well groomed polite & knowledgeable as he could be for the time we had ! Debating on ordering a Daniel Montgomery Memorial Day Weekend Fine Young Man well groomed polite & knowledgeable as he could be for the time we had ! Debating on ordering a 2Door as the sport 4 door seemed little tight usually drive 2012 F150 reg cab XLT 5.0 and sport big difference ! I'd visit the Dealership Again when havd more time !! Prior Customer 5 Vehicles from Bowen Scarff !! Dale Des Moines Wa More
Great dealership. They honored my price protection! Thanks to Mikala Valdez, Sam Olson and RJ Singh. You guys are awesome. They honored my price protection! Thanks to Mikala Valdez, Sam Olson and RJ Singh. You guys are awesome. More
I want to thank Monika Parker in Kent’s customer service for explaining service protocol when picking up my Ranger after 3rd airbag recall in May 2023. She and another fella were patient in person and on p for explaining service protocol when picking up my Ranger after 3rd airbag recall in May 2023. She and another fella were patient in person and on phone as I vented about order and time taken to do the review. A sense of humor was good medicine. Thanks all at Bowen Scarf Service in Kent. 4 3/4 ****! More