Bowen Scarff Ford
Kent, WA
Filter Reviews by Keyword
By Type
Showing 768 reviews
Brandon is a great salesman. I bought a 2020 Mustang GT and came back and bought a 2024 GT. He has a great attitude and will definitely be buying from him in the future. I would I bought a 2020 Mustang GT and came back and bought a 2024 GT. He has a great attitude and will definitely be buying from him in the future. I would highly recommend him. More
We bought a car in Nov. 2022 . In Aug. of 23 we noticed bubbling of paint on rear door. I went to dealer and showed them damage, they took pictures and said they would con 2022 . In Aug. of 23 we noticed bubbling of paint on rear door. I went to dealer and showed them damage, they took pictures and said they would contact Ford. Six weeks later I called and they said it would not be covered as of Jan. 23. They sold me a vehicle knowing there was damage that wasn't covered. They didn't call me and let me know , over all felt cheated for buying a 35000 used car. Don't trust and will attempt to find legal recourse. More
All of sales staff I dealt with were excellent: well informed and very professional. Together they made the ordering and delivery process a pleasant experience. informed and very professional. Together they made the ordering and delivery process a pleasant experience. More
I could not have asked for a better car buying experience. Brandon and Laura and the whole Bowen Scarff team made us feel relaxed and welcome. I would absolutely recommend buying a car here. experience. Brandon and Laura and the whole Bowen Scarff team made us feel relaxed and welcome. I would absolutely recommend buying a car here. More
Bowen Scarff Ford was great. Ron Olson, in particular, was so helpful, informative and pleasant to deal with. He put up us "not so techy" old people. We love our Maverick! Ron Olson, in particular, was so helpful, informative and pleasant to deal with. He put up us "not so techy" old people. We love our Maverick! More
My family is growing so we had to sell one of our sedans, and Katrina made it so easy! She was friendly and efficient, and I feel I was offered a fair amount for my beloved old car. I would definitely work and Katrina made it so easy! She was friendly and efficient, and I feel I was offered a fair amount for my beloved old car. I would definitely work with her again on my next purchase or sale. More
Received an email about available inventory on an F-150 lightning. Called the dealership to make sure one was available. Scheduled a time to see the truck, was greeted by Ron when I arrived. He reviewed lightning. Called the dealership to make sure one was available. Scheduled a time to see the truck, was greeted by Ron when I arrived. He reviewed all the car features with me, we took the car out for a test drive. I ended up buying the truck. The entire process from start to finish was incredibly smooth, no hiccups, no pressure, no problem. Highly recommended. Will be buying my next vehicle from this dealership in the future. More
Went to pick up a new car we had ordered. The process was simple, straight forward and efficient. The dealer knew our preferences as we had ordered before. Ron Olson knew exactly what we nee The process was simple, straight forward and efficient. The dealer knew our preferences as we had ordered before. Ron Olson knew exactly what we needed and made the dreaded dealer experience very pleasant. Kudos to Ron and the dealership were anticipating all our needs. More