Bowen Scarff Ford

I worked with Chris Kelly. He provided excellent, no pressure service. Chris helped me purchase a new 2024 F-150 Lightning and was an advocate in the buying process. Chris was He provided excellent, no pressure service. Chris helped me purchase a new 2024 F-150 Lightning and was an advocate in the buying process. Chris was extremely responsive and provided complete answers. The buying process was painless, no high pressure sales tactics from the management team and we came to a price which I feel was a win-win. They offered a respectable trade in price, one which was not insulting. The Finance manager (Laura) was also a delight to work with, she had all documents ready and got me in and out quicker then I have with any other car purchase. I would recommend Chris to anyone in the market for a new Ford (or a new to you used vehicle). More

Great experience working with Jason, he's set me up with a great deal from the start. a great deal from the start. More

Working with Sean Daugherty was very easy. He's knowledgeable and helped us find the perfect vehicle I was looking for. This is the 4th Ford vehicle I've purchased through Bowen Scarff and 6th He's knowledgeable and helped us find the perfect vehicle I was looking for. This is the 4th Ford vehicle I've purchased through Bowen Scarff and 6th for my family. I highly recommend stopping here first before any other dealership if you're looking for the best in Ford vehicle purchases in the state of Washington. More

I've purchased many cars in my life (so far); most from dealers and my experience with Chris Kelly was by far the BEST! He was friendly, knowledgable and patient. Super responsive to all my questions and dealers and my experience with Chris Kelly was by far the BEST! He was friendly, knowledgable and patient. Super responsive to all my questions and honest...what a joy. The dealership itself offers great benefits (12-month support even for used vehicles), a comfortable atmosphere and NO PRESSURE. I also didn't have to wait hours on end. Thank you Chris and Bowen Scarff Ford!! More

We had a great experience working with Sean Daugherty while searching for and purchasing our Maverick. Sean was helpful, attentive, and not at all pushy. We originally test drove a Maverick that didn't h while searching for and purchasing our Maverick. Sean was helpful, attentive, and not at all pushy. We originally test drove a Maverick that didn't have all the add-ons we wanted but Sean alerted us when the perfect car was on the way. We put down a deposit and Sean let us know promptly when our new truck arrived. At Bowen Scarff they don't work on commission and it makes for a much nicer consumer experience. Thank you Sean! More

Bought a new F150 there recently. Chris Kelly was fantastic to work with, he made the process easy and efficient. Highly recommended. Chris Kelly was fantastic to work with, he made the process easy and efficient. Highly recommended. More

Sam made the buying experience relaxed and stress free! Dealerships can be an intimidating place especially as a woman, but Sam made me feel at ease the whole time. I really appreciated his candor and atti Dealerships can be an intimidating place especially as a woman, but Sam made me feel at ease the whole time. I really appreciated his candor and attitude from start to finish More

Jason, KPU Water just wanted to make sure your efforts to make our 2024 Ford Escape Active purchasing experience as smooth as possible haven’t gone unnoticed! As we struggled with a tight budget a efforts to make our 2024 Ford Escape Active purchasing experience as smooth as possible haven’t gone unnoticed! As we struggled with a tight budget and Ketchikan City Council approvals you worked with us to ensure that we wouldn’t have to return to square one. Your team worked with our financial department seamlessly and were churning away in the background as you and I worked through budget and extra key requirements and all other additional costs. We appreciated you always taking the time to answer our questions even if it was your day off, or to point us in the direction of a team member who could immediately resolve any questions and concerns we had related to our purchase. You met our shipping delivery schedule and were prompt and on time when delivering the vehicle to the Lynden (AK Marine Lines) dock, you provided courtesy calls and text at all relevant points of the sales process and kept us informed of any new issues such as licensing and ownership paperwork completion. You went the extra mile to eliminate technical costs associated with our extra key requirements and assured we had what KPU requires when purchasing a new vehicle for the fleet. Even though we’re a small section of KPU (Ketchikan Public Utilities) we like when we’re taken care of and never forget when it happens, thank you for an excellent sales experience all the way through the purchase process and we look forward to doing business with you in the future! Sincerely, Darrin Johnson KPU Water Utilities Inspector More

Chris was great to work with, very smooth buying experience. Also not a pressure sales environment. experience. Also not a pressure sales environment. More

Randy Good went above and beyond helping me. It was a pleasure working with an adult who is interested in building a relationship, not just making this sale. Ask for him, he’s been there 30 ye It was a pleasure working with an adult who is interested in building a relationship, not just making this sale. Ask for him, he’s been there 30 years. More