Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,037 Reviews
Call Service Center (262) 254-6911

2,037 Reviews of Boucher Hyundai of Waukesha - Service Center

Sort by
October 16, 2022

Great service and communication by service advisor. Explained everything prior to doing the work and kept me informed along the way More

by metc433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Radmer
Report | Print
Oct 17, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

October 15, 2022

The young man I worked with was very nice and polite. The service was topnotch. More

by WFALEVSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Hanson
Report | Print
Oct 17, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear Alexander and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 14, 2022

Had issue with loaner car as scheduled and then waited quite a bit longer for service than told. Got text asking about service. Responded and explained and never heard anything. A bit disappointing More

by BWISMAR
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Oct 17, 2022 -

Boucher Hyundai of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Give us a call to discuss further, we'd love to get to the bottom of this and turn things around for you. Rick Day, Service Manager 262-522-1000

October 14, 2022

Professional and quick for the service I came in for, which was my first time. Great first impression. Keep up the good work.! More

by RWINTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Oct 17, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jean and our team, and we look forward to working with you again.

October 12, 2022

Great costumer service in regards to scheduling appointments. My appointment was to take care of two recalls. The dealership called me while my vehicle was in the shop stating they didn’t have a More

by KTAYLOR18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
Oct 12, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 09, 2022

Fresh popcorn drinks and an oil change with tire rotation all done in 90 minutes. Great job well done. My spoiler was tighten down too! Happy gal happy day😊👍 More

by LKIEFFER2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Oct 10, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

October 08, 2022

I needed an oil change and they changed my oil. When it was done they asked me to pay and I did. More

by Tvanriper7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Oct 10, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

October 06, 2022

My one and a half hour appointment to get a new key made took a little over 3 hours. They had to drive out to get a part. Also, the buttons on the fab of the original key doesn’t work anymore. Obviously sup More

by njfuchs40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Sommers
Report | Print
Oct 09, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind giving us a call so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Rick Day, Service Manager 262-522-1000

October 06, 2022

Great service palight people clean building promp call returns great info about car friendly staff More

by PEGGYZWFEIFEL
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Oct 08, 2022 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2022

Very helpful. Even though running behind was still able to get me out in a timely fashion. More

by imduffe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Oct 05, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

1
...
63
64
65
...
204