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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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October 20, 2022

Alex was wonderful! Great customer service, polite, and very informative. He worked with us to get an appointment in as soon as possible. More

by hjohnson0706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hansen
Oct 21, 2022 -

Boucher Hyundai of Waukesha responded

It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha!

October 19, 2022

I had a serious leaky tire and Mike, in the service department, said to bring my car in and they would squeeze me in. I had to get a new tire and they squeezed me in the next day too. Mike was very a More

by KDIXON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (but I don't think it was Radmer)
Oct 19, 2022 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2022

For $65, you can't go wrong getting your oil changed here. On top of oil, they do a thorough inspection of your vehicle, rotate your tires, and wash your vehicle as well! I waited a little over an hour, More

by tkroonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DERRICK SLAWNIKOWSKI
Oct 19, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 17, 2022

Great job. My car was picked up at my work on time and returned in a reasonable time More

by BEANIE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 17, 2022 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha!

October 17, 2022

Very convenient service center. I was able to book online fairly easily. The service advisor was vey courteous. More

by Mark C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick S
Oct 18, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mark, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

October 16, 2022

Good service but it is very hard to make an appointment especially when you need a quick service like oil change. More

by Rumenge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Oct 17, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad Jean was able to help, and we hope to see you again!

October 16, 2022

Great service and communication by service advisor. Explained everything prior to doing the work and kept me informed along the way More

by metc433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Radmer
Oct 17, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

October 15, 2022

The young man I worked with was very nice and polite. The service was topnotch. More

by WFALEVSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Hanson
Oct 17, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear Alexander and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 14, 2022

Had issue with loaner car as scheduled and then waited quite a bit longer for service than told. Got text asking about service. Responded and explained and never heard anything. A bit disappointing More

by BWISMAR
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Oct 17, 2022 -

Boucher Hyundai of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Give us a call to discuss further, we'd love to get to the bottom of this and turn things around for you. Rick Day, Service Manager 262-522-1000

October 14, 2022

Professional and quick for the service I came in for, which was my first time. Great first impression. Keep up the good work.! More

by RWINTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Oct 17, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jean and our team, and we look forward to working with you again.

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