Boucher Hyundai of Waukesha - Service Center

My experience was outstanding. Very professional and extremely thorough with their communication and theceork that was performed on my G90. Very professional and extremely thorough with their communication and theceork that was performed on my G90. More

Genesis of Waukesha has been really good when it comes scheduling and completing service on our vehicle. scheduling and completing service on our vehicle. More

I had a tire blow out and called Jean Sommers my service rep. She looked up my status and it showed I have road hazard insurance on my tires! Covered! No hassle drop off and pick up. Thanks for your effici rep. She looked up my status and it showed I have road hazard insurance on my tires! Covered! No hassle drop off and pick up. Thanks for your efficiency. Robert Maas, the service tech also did a fine job on the tire replacement. Thanks team. We’ll done. More

This was my second time service and as usual had the best customer service. Thanks. customer service. Thanks. More

Everything takes way longer than what is communicated and what it should take to complete routine tasks such as oil changes and tire replacement. what it should take to complete routine tasks such as oil changes and tire replacement. More

Why fifteen words? ? Good service, nice folks, sometimes hard to connect with actual person, but that has improved. ? Good service, nice folks, sometimes hard to connect with actual person, but that has improved. More

Always for the job but nothing extra. I asked for air in my tires after service and was told no. The excuse was, “it is cold”. I understand the pressure will be different in the cold but I asked for air in my tires after service and was told no. The excuse was, “it is cold”. I understand the pressure will be different in the cold but the tech never looked at pressure numbers on the dash before giving me the excuse. I had to go to a gas station and pay for air. Unacceptable. More

Had a great experience! Staff was very helpful and informative. Looking forward to coming here more Staff was very helpful and informative. Looking forward to coming here more More

Had a headlight burn out, took it in to schedule an appointment, Jean said she could fit me in would be about an hour or so. Left the car got headlight replaced in about 2 hours . Great service appointment, Jean said she could fit me in would be about an hour or so. Left the car got headlight replaced in about 2 hours . Great service More

Got oil change and air filter in cabin and engine replaced as well. I was told the air filters would take an additional 15-30 minutes. It took over an hour for a total of 2 hours for oil change and replaced as well. I was told the air filters would take an additional 15-30 minutes. It took over an hour for a total of 2 hours for oil change and air filters. Very next morning there was rattling from the glove box. I called first thing. No one called me back. Service manager called Julie asking how service was. Told her no ones called me back and I'll be in at 230p to have the cabin air filter fixed. Brought car in. Told it'll be 15-20 mins. Took over an hour. I asked what they were going to do for my inconvenience. "Well I didn't charge you for it". No kidding. Your mechanics installed it incorrectly. I love my Santa Fe hybrid. I was going to buy 4 more for fleet vehicles for my business. Unfortunately do to the terrible REPEAT service by MULTIPLE people I am selling my personal Santa Fe and purchasing Toyota Highlander hybrids instead. More