Boucher Hyundai of Waukesha - Service Center

Quick, polite,helpful, I was having trouble getting in to the service dept because of back-log. Chris and Nick explained the steps they are doing to change that, but they a I was having trouble getting in to the service dept because of back-log. Chris and Nick explained the steps they are doing to change that, but they also worked to get me in much sooner. Thanks so much! More

Routine maintenance All services completed on time. Inspection results clearly explained. Friendly staff. Scheduling was done quickly over the phone. I’ve run out of word All services completed on time. Inspection results clearly explained. Friendly staff. Scheduling was done quickly over the phone. I’ve run out of words to say More

Service beyond measure An unknown concern with our vehicle turned into a costly repair. Truly appreciate the genuine care and support of the staff, as they helped me with a An unknown concern with our vehicle turned into a costly repair. Truly appreciate the genuine care and support of the staff, as they helped me with arrangements for a rental car and applied the use of a coupon during this time of need. Repairs were completed that same day and we are ever so grateful. More

Very happy. I purchased the car new from this dealership. Each time I return for routine maintenance I experience fast and friendly service. There is always min I purchased the car new from this dealership. Each time I return for routine maintenance I experience fast and friendly service. There is always minimal wait time and the work is always completed to my sstisfsction. They have a very nice customer lounge with free WiFi to pass the time. More

Oil change / tire rotation Everyone is friendly. Second time in a row that the wiper fluid wasn’t filled and I wander if there are other items not checked.? Everyone is friendly. Second time in a row that the wiper fluid wasn’t filled and I wander if there are other items not checked.? More

Service Best service I ever had, will definitely be coming back again! Keep up the amazing work. Everyone at this location is so helpful and wonderful! Best service I ever had, will definitely be coming back again! Keep up the amazing work. Everyone at this location is so helpful and wonderful! More

Service Everything was good from check in to check out. The only thing was the coffee was emptying Otherwise everything was good Thank You for your help Everything was good from check in to check out. The only thing was the coffee was emptying Otherwise everything was good Thank You for your help More

Problem solved! Boucher Hyundai listened to my concerns about an ongoing issue with my front lights after another Hyundai dealership replaced the headlight assemblies Boucher Hyundai listened to my concerns about an ongoing issue with my front lights after another Hyundai dealership replaced the headlight assemblies as part of a recall. They were able to find and repair the issue in a couple of hours, compared to the two unsuccessful extra trips I made to the first dealership for the issue. Thank you, Boucher service team! More

It was OK. The two females were very nice and professional. I am ALWAYS on edge with concern about the techs remembering to reset the oil indicator. I have unnec The two females were very nice and professional. I am ALWAYS on edge with concern about the techs remembering to reset the oil indicator. I have unnecessarily driven out from Brookfield due to a mechanic’s incompetence. There is NEVER an apology. This does NOT say much about Boucher’s care for good customer satisfaction. By the way, it is very presumptious to give your customers a MINIMUM number of words for a review!! More

GREAT Efficient, timely and very thorough about explaining the work done. Jeanne Sommers was the consultant and very patient with an questi I asked. Will go Efficient, timely and very thorough about explaining the work done. Jeanne Sommers was the consultant and very patient with an questi I asked. Will go back. More