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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,039 Reviews

2,039 Reviews of Boucher Hyundai of Waukesha - Service Center

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August 14, 2020

The “free” Enterprise rental was a horrible joke! I was charged $59.98! They coerce people into buying “additional insurance “ & because it was over “24” hours rental I was charged for an extra day! I will More

by CHARREISH
Recommend Dealer
No
Employees Worked With
Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

We are very sorry to hear you were not satisfied with your visit. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can address this situation and make things right. We hope to hear from you soon.

August 13, 2020

Everyone is very friendly. Service writer also alerted me to two recalls so we scheduled up another appointment. Waiting area was cleaned while I was there. More

by cdrobka1
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

August 12, 2020

Chris did a great job over & above what i needed. Fixed key fob but took care of recalls as well. He's a keeper and u r lucky to have him on ur team. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Chris Bunn
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback and review, Larry!

August 05, 2020

Great service as always. Honest, and high quality service advisors and techs. Wouldn’t take my Hyundai anywhere else if I wanted it to last 400,000 miles! More

by Doocoo
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

August 03, 2020

Joe was great! He listened and recommended services for my vehicle without being pushy. Highly recommend Boucher Hyundai's service department! I'll definitely be coming back. More

by JAZ2247
Recommend Dealer
Yes
Employees Worked With
Joseph Molus
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the kind recommendation! We look forward to your next visit!

August 03, 2020

They were very unorganized. I would suggest that they have more coordination between staff. There was poor communication so when the staff member I was working with no one was able to help effectively. More

by winstonetwo
Recommend Dealer
No
Employees Worked With
Ryan Fitzsimmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Olson
Aug 03, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback. Unfortunately, we are unable to find your name in our system to contact you directly. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can make things right.

July 30, 2020

Very friendly and courteous there. Always eager to be of assistance to you. They knew their product well and were very willing to share their knowledge with their clients. More

by SLIVANGOOD
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the 5-star review!

July 29, 2020

Excellent experience getting my 2020 Santa Fe serviced. My service writer, Joseph Möbius, was very professional and I was surprised to learn he had only been there a short time. So, Mr. Diez, please get Jo More

by Turbine Wizard
Recommend Dealer
Yes
Employees Worked With
John Diez
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the kind review!

July 28, 2020

Chris and everyone at Boucher always take great care of my car and I, and this visit was no exception. They repaired my tire and got my car serviced with no issues whatsoever. More

by Algernon
Recommend Dealer
Yes
Employees Worked With
Chris Brumm
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

It's our pleasure! We look forward to your next visit!

July 27, 2020

I love coming here for any service work that I need for my car. They always do a great professional job and keep me informed with future service recommendations and are always so friendly and helpful. More

by alyjo11
Recommend Dealer
Yes
Employees Worked With
Joe Molus
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for the review!

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