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Boucher Hyundai of Waukesha

Waukesha, WI

4.2
4,096 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 2,104 service reviews

October 18, 2025

My apt was at 12 and finally finished at 3:45. Never got the free carwash. More

by jeanascleaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Rob Heaney Service Manager 262-522-1000

October 17, 2025

Friendly, helpful, satisfied, happy I always like my interactions with the dealership and I have recommended them to my family and friends because they always do good work More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Tommy
Oct 17, 2025 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

October 10, 2025

Good customer service. Friendly staff and atmosphere. Knowledgeable and answered all questions efficiently. Would recommend More

by WOLFLADY23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

October 09, 2025

Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen More

by thedurfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

October 07, 2025

Refused to honor recall, or explain precisely why not. I even called Hyundai Customer Service and showed him Hyundai's notice. Would not get his manager, only argued with me. Would not give any assistance More

by Former Customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Heaney
Oct 11, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

Oct 11, 2025 -

Former Customer responded

If you didn't want it to happen, you personally, should not have done it.

October 06, 2025

Not responsive to my needs. Slow. Not a great experience with the purchasing process either. More

by John
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Boucher Hyundai of Waukesha responded

John, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Rob Heaney Service Manager 262-522-1000

October 06, 2025

Clean and professional building and wonderful . Purchasing experience took a really long time and charges were passed along to me that were never discussed. Felt like I was getting lied to at prett More

by Carguymm
Recommend Dealer
No
Employees Worked With
Himmy Pathak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

October 02, 2025

Super clear on the details of the fix and they were finished a day earlier than expected. Staff was super friendly too. More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John the shuttle driver
Oct 02, 2025 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

September 30, 2025

Very quick easy service good efficient employees clean building nice waiting area very pleased with service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

September 24, 2025

Outstanding salesman-Himmy teaming with closer-Matt making selling / buying of an excellent auto-2010 Azera from a Great Dealership enjoyable. L More

by jbrown9911.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

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