Boucher Hyundai of Waukesha

Didn't feel valued. Felt rushed. Didn't allow time for me to ask a few general questions Felt rushed. Didn't allow time for me to ask a few general questions More

I loved the video of my car and the tech explaining everything. I didnt like that I could have taken it to the west allis dealership and paid alot less (they had coupons for many of the things I had do everything. I didnt like that I could have taken it to the west allis dealership and paid alot less (they had coupons for many of the things I had done). Kerwin is great, id give him 10 stars but it only goes to 5. I gave 3 stars for "of waukesha" since I was told the "coupons" were builtin so i couldnt use my flyer coupons (in the past) but now I was told I could use them (of course, i tossed my coupons since i was told they arent needed). The other thing I dread taking my car in is my settings are all goof'd up. My lights were set to manual my car display was some different way and I have to fiddle and put everything back the way I like it (sometimes it takes awhile since I set stuff and forget it). More

My experience was horrible. Delays, no communication, kept car overnight without communicating, lying about what needed to be repaired, denying warranty claims but when I called Delays, no communication, kept car overnight without communicating, lying about what needed to be repaired, denying warranty claims but when I called warranty company, got it approved etc etc etc. terrible experience and will never take my vehicle there again. The biggest shock... the customer relations manager Julie specifically asked me To not fill Out Hyundai survey because 'it was the end of the month and would bring down their score too much.' This is completely inappropriate and unethical. More

Helpful and professional Both Jason and Chris put extra effort in to help make sure my car was ready to take home. effort in to help make sure my car was ready to take home. More

Helpful and professional Both Jason and Chris put extra effort in to help make sure my car was ready to take home. effort in to help make sure my car was ready to take home. More

Went above and beyond to get me back in my car, as it is my office. Dan is the reason I service my vehicle at the Waukesha location. I drive past the dealership in my home town, to get the best service o ca my office. Dan is the reason I service my vehicle at the Waukesha location. I drive past the dealership in my home town, to get the best service o can. More

Happy with the car we purchased and the overall deal. I thought Boucher could have fixed the chip that was effecting the rear bumper. We were told the price reflected the miles on the new car but the chi I thought Boucher could have fixed the chip that was effecting the rear bumper. We were told the price reflected the miles on the new car but the chip in the paint was never disclosed until I pointed it out. That was the only negative piece of feedback More

Easy interaction, consistent callbacks, friendly service Alex is great to work with, always a pleasure. Alex is great to work with, always a pleasure. More

I came to pick-up my truck that I just bought and it was sitting outside full of snow. Thats not how you treat someone who just bought a vehicle from you. sitting outside full of snow. Thats not how you treat someone who just bought a vehicle from you. More