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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.2
4,155 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 2,148 service reviews

January 08, 2026

Great experience, would definitely go back Very friendly and welcoming environment, would recommend this place to anyone in the future More

by Lacrosse1741
Recommend Dealer
Yes
Employees Worked With
Worked with Neil and Jason
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Jan 08, 2026 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

January 07, 2026

Took more than 3 hours to diagnose the issue with my car; seems like an excessive amount of time. When car was returned to me, first of all it took several people to even locate the car for me. Second, some More

by ARAMPOLLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
3.0
This rating includes all reviews, with more weight given to recent reviews.
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January 06, 2026

Excellent dealership. Very good people to work with. Love the car. Bryan and Mark did a great job in helping me. More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herman
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Jan 06, 2026 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

January 02, 2026

Had to reschedule our appointment due to an error which we understood. Pulled into our rescheduled appointment- was offered a car wash, which we accepted. A worker passing by then stated out loud ‘of cours More

by Carson Weiss
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealt with Service
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Jan 07, 2026 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, Carson, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rob Heaney Service Manager 262-522-1000

January 01, 2026

After a simple oil change, you get harassed with emails, texts and phone calls. They won't leave me alone. Harassment! More

by TROYERROSS
Recommend Dealer
No
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Jan 07, 2026 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to clear up any issues we can. If it's possible to talk about your experience one-on-one, Troy, please reach out to us directly to let us know the best way to contact you and we will reach out. Rob Heaney Service Manager 262-522-1000

December 30, 2025

Everything went well? ? We had a good experience with the service dept at Boucher Hyundai ???? More

by Garystaples1
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
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Dec 31, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

December 29, 2025

Didn't fix my wiper fluid problem whatsoever as if ignoring it Was also not notified when my vehicle was ready for pick up and was done days before I called More

by kyle.hoeppner
Recommend Dealer
No
Employees Worked With
Devin Timm
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
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Jan 07, 2026 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Kyle, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

December 28, 2025

Easy, set expectations, good communication Oil change, tire rotation, car wash, safety recall addressed Early morning appointment appreciated More

by AJR
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 28, 2025 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

December 28, 2025

Nice and pleasant Caleb took his time with me and could relate and had good information. He was very accommodating and patient. Always has a smile too. More

by DFISH1
Recommend Dealer
Yes
Employees Worked With
Caleb
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Dec 29, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

December 26, 2025

Great customer service and service! Quick response to appointments for car service. The snacks are nice when waiting for repairs. More

by NURSLDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2025 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

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