Boucher Hyundai of Waukesha - Service Center

Very informative, very patient, and very enjoyable to work with. We never felt pressured and felt like all of our questions we're answered truthfully. work with. We never felt pressured and felt like all of our questions we're answered truthfully. More

I would not be a long term customer. I wish I was not required to write a review. I wish I was not required to write a review. More

This was my first time visiting this dealership, and I went in for a recall repair. From start to finish, the experience was smooth and professional. Everyone I interacted with was polite, friendly, and h went in for a recall repair. From start to finish, the experience was smooth and professional. Everyone I interacted with was polite, friendly, and helpful, which made a great first impression. The repair itself was completed even faster than they estimated, which was a pleasant surprise. While I waited, I appreciated the comfortable, clean waiting area—plenty of seating, and they even had a nice selection of snacks and drinks available. It made the short wait feel even shorter. Overall, I was very satisfied with the service and wouldn’t hesitate to return in the future. Highly recommend! More

I had an ex extremely difficult time and setting up an appointment for installation of a trailer hitch. I had called numerous times to multiple service advisors to check on the arrival of a trailer hitch appointment for installation of a trailer hitch. I had called numerous times to multiple service advisors to check on the arrival of a trailer hitch and wire harness assembly and some cross bars that I had ordered when I purchased my new vehicle from Boucher Hyundai. When it came time to pick up my car after the installation of trailer hitch and wire harness I realized that the cross bars were also installed. This was against my instructions of not to install the crossfires as I would do it myself. Once I returned home I discovered one of the caps on the crossbar was missing. I immediately called Devin and inform him of the missing piece. Devon said he would check with the service tech to see if it was missed. I also asked if you would check on availability of a replacement part for this missing crossbar cap. It has been two days now I have yet to receive a response from Devin as to the availability or if they found the missing cap in the service Bay Area. I have very little confidence that I will return that I will get a return call from Devin. This by far has been my worst experience to date with Boucher Hyundai service department. More

Very smooth and quick. No issues. I know the owner of the dealership Chris was great No issues. I know the owner of the dealership Chris was great More

I finally had four vehicle recalls I'd been ignoring taken care of. I love my screaming yellow Veloster and still get total strangers telling me what a cool car it is (I know!). I never want a different taken care of. I love my screaming yellow Veloster and still get total strangers telling me what a cool car it is (I know!). I never want a different car, so I better take care of it! In addition to the recalls, your folks found that my washer fluid tank was leaking and sent me video to show me. They replaced that for a reasonable price and now all is well. Thank you! More

Bryan Perez was my Sales person. He was excellent to work with. The dealership was a great experience over all. I would be happy to send my friends your way. He was excellent to work with. The dealership was a great experience over all. I would be happy to send my friends your way. More

The young man that I had was completely disrespectful. I will never take my Hyundai there again. I will never take my Hyundai there again. More

I will never do business with Boucher motors again. The pricing is ridiculous for the work provided. I'm also a lifelong Chevrolet owner. The pricing is ridiculous for the work provided. I'm also a lifelong Chevrolet owner. More