Boucher Hyundai of Waukesha

Nice and clean waiting area. Service was excellent. Alex kept me informed the whole time and was very friendly Service was excellent. Alex kept me informed the whole time and was very friendly More

Devin is great. Answers all my questions is very professional and patient. He is the reason I use your service department. Answers all my questions is very professional and patient. He is the reason I use your service department. More

The showroom is fresh and up to date. My salesperson, Chris Baker was great. He knew his cars and respected my time My salesperson, Chris Baker was great. He knew his cars and respected my time More

Honestly I wanted to rate it a 1 or 0. I was told it would take an hour to an hour and a half for my oil change and rear wiper replacement. I was there for well over 2 hours. I didn't rece I was told it would take an hour to an hour and a half for my oil change and rear wiper replacement. I was there for well over 2 hours. I didn't receive my full inspection report (which should be standard practice), my maintenance light wasn't turned off after the service was complete, and I had asked for my rear wiper blade to be replaced and then they told me that the arm was broken (when it was working just fine before I brought my car in). Now my rear wiper doesn't make contact with my rear window which it did before I dropped the car off for service. Very disappointing! I also think I was charged sales tax for my oil change which should have been covered in my free service. I would like these issues resolved with management, I just haven't had time to call to discuss it. More

Great service and friendly employees. Never have had a problem there.Always done when promised. And that's all I have to say Never have had a problem there.Always done when promised. And that's all I have to say More

We recently had a terrible experience with Boucher Hyundai's service department, in particular Alex Hanson. Alex would either not return calls and texts, or it would take a long time after several re Hyundai's service department, in particular Alex Hanson. Alex would either not return calls and texts, or it would take a long time after several requests. When we were finally able to reach him, he gave us dishonest answers and excuses. It took months of frustration to finally get the work completed. Maybe it's the culture at this dealership, or maybe it's just Alex, but we couldn't have had a worse experience working with the Boucher Hyundai service department, in particular Alex Hanson. More

Great experience, would definitely go back Very friendly and welcoming environment, would recommend this place to anyone in the future and welcoming environment, would recommend this place to anyone in the future More

Took more than 3 hours to diagnose the issue with my car; seems like an excessive amount of time. When car was returned to me, first of all it took several people to even locate the car for me. Second, some seems like an excessive amount of time. When car was returned to me, first of all it took several people to even locate the car for me. Second, some of the car parts that they removed to conduct diagnostics when on the passenger seat of my car. Had to send it back to have the parts re-installed. More

Excellent dealership. Very good people to work with. Love the car. Bryan and Mark did a great job in helping me. Very good people to work with. Love the car. Bryan and Mark did a great job in helping me. More

Had to reschedule our appointment due to an error which we understood. Pulled into our rescheduled appointment- was offered a car wash, which we accepted. A worker passing by then stated out loud ‘of cours we understood. Pulled into our rescheduled appointment- was offered a car wash, which we accepted. A worker passing by then stated out loud ‘of course, I hope the car xxxxing freezes’ More