Boucher Hyundai of Waukesha

I felt compelled to write a review for Boucher Hyundai because I had such a great experience! I was never "sold" on anything I didn't want. My salesperson Ryan was able to find a Veloster with all the opt because I had such a great experience! I was never "sold" on anything I didn't want. My salesperson Ryan was able to find a Veloster with all the options I wanted. The whole process was smooth and I just felt good about the whole experience. Any question I had was quickly and accurately answered. It's clear that all staff from sales people to finance are trained to know their cars and products as well as how to treat people with respect. I would definately recommend these guys to anyone looking to buy a car!! More

Alex was an outstanding sales representative. He is friendly and very helpful. I had a very postitive experience and everything was professional.I would highly recommend Alex to anyone looking for a gr friendly and very helpful. I had a very postitive experience and everything was professional.I would highly recommend Alex to anyone looking for a great car buying experience. More

Chris and I believe the finance manager Matt were both very nice and helpful. Very happy with the Hyundai Sonata. Chris found me a great deal on leasing the car. very nice and helpful. Very happy with the Hyundai Sonata. Chris found me a great deal on leasing the car. More

Alex was an outstanding sales representative. His professional and friendly manner inspired me to return to the dealership and utimately purchase the Elantra GT. Everyone at Boucher Hyundai was profe professional and friendly manner inspired me to return to the dealership and utimately purchase the Elantra GT. Everyone at Boucher Hyundai was professional and friendly which made the experience very positive. We believe the Elauntra was a magnitude better value than any of the seven competitive cars we evaluated. Iwould strongly recommend Alex and Boucher Hyundai. Best regards, Ed D. More

Apparently, they hire internet sales people that can't read. Requested a quote via email only ....said ABSOLUTELY no telephone calls because my wife works third shift.....you are forced to leave a phone read. Requested a quote via email only ....said ABSOLUTELY no telephone calls because my wife works third shift.....you are forced to leave a phone number BTW.... Upon receipt of my email She promptly called an woke my wife. If you have ever worked third shift you know the value of not being interrupted ...especially by a car salesman (person) ....and especially when you are trying to put some money in their pocket.... No respect for the customer ...I have no respect for you! More

We recently purchased a 2012 Sonata. Our sales representative was Chris Baker who was very knowledgeable,easy to work with and very customer focused.Let Chris help you in your next vehicle purchas representative was Chris Baker who was very knowledgeable,easy to work with and very customer focused.Let Chris help you in your next vehicle purchase. More

I bought a demo from Boucher. I negotiated a price of 16795. They shook my hand and we moved forward to signing the paperwork. When the paperwork arrived the price was 16985. On top of this the rotors 16795. They shook my hand and we moved forward to signing the paperwork. When the paperwork arrived the price was 16985. On top of this the rotors were warped. They wanted to grind them down, but I insisted on new rotors on a new car. They told me they would take my warped rotors and swap them out with another new car on the lot. When it came down to it, a higher up got wind of it and said this was not an option, so new rotors were ordered, but this kind of shady dealings is exactly why car sales gets a bad name More

My fear of the stigma of the "sleazy used car salesman" is gone after my experience with Boucher Hyundai and the staff their. I cannot speak highly enough of the staff, inventory and level of cu salesman" is gone after my experience with Boucher Hyundai and the staff their. I cannot speak highly enough of the staff, inventory and level of customer service I received. From the time I walked through the door, I was treated with the highest level of respect and friendliness. I was initially greeted by the Sales Manager, Bill Ederer, who listened to what I was looking for in a pre-owned car. Bill put me in the hands of his associate, Mike Rapport, who asked some more questions about what exactly I needed and wanted in a car and showed me two options. Mike and I took both cars for a test drive and Mike was extremely knowledgeable about the pros and cons of each car. I was extremely impressed with Mike's frank honesty; he gave me the information I requested and never pushed me in one direction or another. When I asked him point blank which car he would choose for his family, he recommended the less expensive car and gave me several reasons why he would choose that one. Back at the dealership, Mike and I were again greeted by Bill, who wanted to check with me to make sure that Mike was answering all of my questions. I considered my options and went with the car Mike recommended. Mike introduced me to Shad Shimmons, who handled the financing of my car. Shad was equal to Bill and Mike's professionalism and friendliness. We spoke frankly about price and there was no haggling. I truly believe that I could not have gotten a better deal anywhere. There were no tricks pulled, no "I need to check with my manager before I can give you this good of a deal," it was a simple, honest conversation. We discussed warranties and options; Shad presented all of the choices I had, what they would cost and what benefit I would receive. I always get edgy when talking money with people, but Shad laid everything out for me and let me make my choice. I was so impressed with my treatment and the inventory at Boucher that my family will continue to get our vehicles from them. My apprehension for buying a used car is completely gone and I have already received two emails from Mike asking how I'm enjoying my car. I will recommend Boucher to anyone looking to buy a used car, as I know that they will be treated as well as I was. More

Ryan Fitzsimmons warmly greeted us at the door. We had sent an internet note about stopping to look at the Santa Fe. My wife immediately said that the Santa Fe was too big, we then switched to talking ab sent an internet note about stopping to look at the Santa Fe. My wife immediately said that the Santa Fe was too big, we then switched to talking about the Tucson. Ryan was very knowledgeable about the vehicle and Hundai and the Boucher Dealership. We told Ryan what options we were looking for and he found us a car with an acceptable price, trade in value was acceptable the first time. We were impressed with the straight forward, no game playing and in a very short time frame we purchase our new Tucson. We absolutely love it. Our experience at Boucher to this point and with Ryan have been excellent. More

We recently purchased a 2013 Elantra at Boucher and had THE best car buying experience ever! Chris Baker, our sales representative, was knowledgeable, welll tuned to our needs as buyers, and experienced in THE best car buying experience ever! Chris Baker, our sales representative, was knowledgeable, welll tuned to our needs as buyers, and experienced in taking us through the purchasing process. We arrived with our old car and in a few short hours drove home in our new Elantra. We have and will continue to highly recommend Chris and the team at Boucher to anyone interested in purchasing a vehicle. More