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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.3
3,963 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 3,963 reviews

March 04, 2025

Super hard to get ahold of the service center for updates relating to the car or progress. Waited over a month for an update. More

by NOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

March 01, 2025

The inside of the dealership was very clean and there was plenty of invenrory to choose from. More

by slubus54
Recommend Dealer
Yes
Employees Worked With
Himmy Pathak
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ryan Fitzsimmons General Sales Manager 262-522-1000

February 27, 2025

The used vehicle that was purchased had problems that caused me to make multiple long trips to return multiple times. The issue was fixed so that was good. During this time there were other issues that w More

by Bruhnj
Recommend Dealer
No
Employees Worked With
Luke Whiting
2.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Rosenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

February 27, 2025

It's the closest place to my home that sells Hyundais. It provided an adequate buying opportunity. More

by 52REDFOX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Carini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ryan Fitzsimmons General Sales Manager 262-522-1000

February 27, 2025

Service center failed to realize ice around inside of back rear rim. Causing extreme vibrations. I eventually found the hazard on my own More

by KURT4203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Heaney Service Manager 262-522-1000

February 23, 2025

I had an appointment for an oil change at 8:30 AM. It took 2.5+ hours, which is ridiculous. Customer service was disappointing, but as far as I can tell, the work on the vehicle was fine. More

by SLISGAL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin was training someone. I do not know his name.
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Feb 23, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

February 19, 2025

Service was terrific - people were even better! A good place to do business. Will be back More

by sjarbeiter
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Rob Heaney Service Manager 262-522-1000

February 18, 2025

Everyone was great, and made the process painless. We've got to Boucher for year and will continue. More

by rpap
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. Blake and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Ryan Fitzsimmons General Sales Manager 262-522-1000

February 16, 2025

Clean and very accommodating. Quick service with frequent updates. Kept me informed which was greatly appreciated. More

by Bkruzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

February 15, 2025

Wait times are ridiculously long. 3 hours for an oil change?! I don't get call backs when expected. They say they took care of things on my vehicle when they obviously didn't. More

by PJBRAHM
Recommend Dealer
No
Employees Worked With
Genesis Dealer
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Feb 20, 2025 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Heaney Service Manager 262-522-1000

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