
Boucher Hyundai of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I brought my car last week of December and didn't receive it till just a week ago. Since then, we've tried calling the dealership almost everyday because my car still has the check engine light on. After we it till just a week ago. Since then, we've tried calling the dealership almost everyday because my car still has the check engine light on. After we received no response we finally took it to a mechanic near us and the mechanic told us that there was a screw that was loose and there is a problem with the sensor. This mechanic told us that he did not know why Hyundai gave us the car back like that. Today we were finally able to reach Alex from the service area. His response and the fact that my car is not fixed, despite it being at the dealership for over 2 months, is what pushed me to give the rating of 1. We also tried to reach Rob, the manager, who never responded. The communication from the service area was very poor and never had any clear answers. I now have to bring it to a dealership near us again because that’s the only thing that Alex was “able” to do. Overall it was such an inconvenient and unpleasant experience. More
We are very happy w Alex & the service dept at Boucher for fixing our car. Alex was prompt & professional, very informative & always answered our questions truthfully. It was refreshing to have Alex provi for fixing our car. Alex was prompt & professional, very informative & always answered our questions truthfully. It was refreshing to have Alex provide us with accurate & updated info throughout entire process. Our Hyundai runs great and we will be customers for life! Thank you to Alex, and the entire team! More
They took amazing care of me every time I serviced my vehicle. Professional and convenient! Highly recommend!! vehicle. Professional and convenient! Highly recommend!! More
In the past 80 years 'I've purchased just about every make of vehicle made and have encounter few good and many not so good salespeople along the way. The thought of having to undergo the buying process make of vehicle made and have encounter few good and many not so good salespeople along the way. The thought of having to undergo the buying process never sat well. Once again time to buy. In so doing contacted several dealerships, heard the same song and dance and a price they must of thought I wanted to but the dealership not just a car. One more shot and I'm done I said. Lucky it was Boucher Hyundai of Waukesha and got in touch with Harman Singh and the rest is history . A few questions answered our questions, and a couple return calls just as he said he would, no waiting, no wondering. Had the vehicle, had the color and best of all had the price.. We are 80 miles away and all done without having to leave our living room. Made one appointment to sign the papers and take the vehicle home. Harman completely changed my attitude of salespeople to all good. This guy earned 5 stars in every category. Best car purchase in 80 years. He made it totally painless. This hyundai was to be my wife's replacement. Mine is due to be upgraded soon. and it too is going to Boucher Hyundai provided Harman Sign is still there selling card. Thank you Harman. Outstanding performance. . More
Great communication! Excellent staff. Offered shuttle service and pickup when service is complete. Made it easy! Excellent staff. Offered shuttle service and pickup when service is complete. Made it easy! More
As always, I was greeted when I drove in. My maintenance work was reviewed immediately. All work was completed correctly and on time. My maintenance work was reviewed immediately. All work was completed correctly and on time. More
Great service Dominic was my salesman and did a wonderful job with showing me all the new cars, also a great walk around. job with showing me all the new cars, also a great walk around. More
The dealership has many features that were never thought of back in the old days. This includes the Service Department. When a customer drives into the service welcoming area, the vehicle runs over a specia of back in the old days. This includes the Service Department. When a customer drives into the service welcoming area, the vehicle runs over a special device which checks front end alignment. Fascinating! My car had a strange problem with intermittent low oil pressure, and the engine underwent a special flushing, which unfortunately did not fix the problem. We suspect the damage was too severe to give a good result, and I have now purchased a Palisade, but I have had more positive results with all the other service work I have had done at Boucher. More
Super hard to get ahold of the service center for updates relating to the car or progress. Waited over a month for an update. relating to the car or progress. Waited over a month for an update. More
The inside of the dealership was very clean and there was plenty of invenrory to choose from. plenty of invenrory to choose from. More