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Boucher Hyundai of Waukesha

Waukesha, WI

4.2
4,096 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,096 reviews

October 18, 2025

My apt was at 12 and finally finished at 3:45. Never got the free carwash. More

by jeanascleaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Rob Heaney Service Manager 262-522-1000

October 17, 2025

Friendly, helpful, satisfied, happy I always like my interactions with the dealership and I have recommended them to my family and friends because they always do good work More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Tommy
Oct 17, 2025 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

October 14, 2025

Everyone was extremely helpful, particularly Bryan Perez Duran in sales. He answered every question I had and has been extremely polite through the entire experience. If he didn't know the answer to a quest More

by K
Recommend Dealer
Yes
Employees Worked With
Bryan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Hyundai of Waukesha! Ryan Fitzsimmons General Sales Manager 262-522-1000

October 10, 2025

Good customer service. Friendly staff and atmosphere. Knowledgeable and answered all questions efficiently. Would recommend More

by WOLFLADY23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

October 09, 2025

Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen words. Fifteen More

by thedurfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

October 07, 2025

Refused to honor recall, or explain precisely why not. I even called Hyundai Customer Service and showed him Hyundai's notice. Would not get his manager, only argued with me. Would not give any assistance More

by Former Customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Heaney
Oct 11, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

Oct 11, 2025 -

Former Customer responded

If you didn't want it to happen, you personally, should not have done it.

October 06, 2025

people are very helpful and friendly good coffee and plenty of it clean restrooms always plus still concerned about my service experience More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I had a very nice young man I think it was Dave
Oct 06, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ryan Fitzsimmons General Sales Manager 262-522-1000

October 06, 2025

Not responsive to my needs. Slow. Not a great experience with the purchasing process either. More

by John
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Boucher Hyundai of Waukesha responded

John, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Rob Heaney Service Manager 262-522-1000

October 06, 2025

Clean and professional building and wonderful . Purchasing experience took a really long time and charges were passed along to me that were never discussed. Felt like I was getting lied to at prett More

by Carguymm
Recommend Dealer
No
Employees Worked With
Himmy Pathak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

October 04, 2025

Everyone there was super helpful. The place is immaculate and I was impressed with the professionalism. More

by SAZGUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for your feedback on your recent visit to Boucher Hyundai of Waukesha. It's great to hear that we were able to assist you and that you had such a positive experience. Ryan Fitzsimmons General Sales Manager 262-522-1000

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