Boucher Hyundai of Janesville - Service Center

I received a survey and I can’t get logged into it. I had service there on March 4th. We have the extended warranty bumper to bumper. We had a broken wheel guard replaced and was charged. My opinion, t I had service there on March 4th. We have the extended warranty bumper to bumper. We had a broken wheel guard replaced and was charged. My opinion, this doesn’t fall under not covered. It’s not like brakes, tires, things you wear out. This came off and flew through the air. I’m thankful it didn’t hit another vehicle. Anyway, Boucher contacted corporate and they denied paying for replacement. I’m very unhappy. This is our 3rd Santa Fe and we’re looking again. I’ll take this incident into consideration. I had no control of the incident. Thank you. More

I had left my car the night before and they were able to get my car done the next afternoon I was truly grateful because I was on call the following day get my car done the next afternoon I was truly grateful because I was on call the following day More

Quick easy sale /service. Happy with the deal and the vehicle. Would recommend this dealership. Happy with the deal and the vehicle. Would recommend this dealership. More

They're always good to get the work done efficiently. Very nice to the customers. I'm glad to be an owner of a vehicle they service. Very nice to the customers. I'm glad to be an owner of a vehicle they service. More

Everyone at this dealership that I have encountered has been courteous and professional. I would highly recommend this dealership. been courteous and professional. I would highly recommend this dealership. More

Work was done as promised and very efficient and courteous They were very friendly and professional courteous They were very friendly and professional More

Super easy, people were friendly and the cost was way less than I anticipated The whole thing was super easy, everyone was friendly and not pushy and the cost was much cheaper than I anticipated less than I anticipated The whole thing was super easy, everyone was friendly and not pushy and the cost was much cheaper than I anticipated More

Great service but started on vehicle hour after appointment while we were waiting. Looked busy. appointment while we were waiting. Looked busy. More

I got right in for my appointment and it was a complementary oil change that was amazing very professional and friendly thank you complementary oil change that was amazing very professional and friendly thank you More

After confirming the reason for my appointment when I got there, I waited an hour and 15 minutes before he came and told me they didn't know why I was there and nobody ordered the parts needed. I am still wa there, I waited an hour and 15 minutes before he came and told me they didn't know why I was there and nobody ordered the parts needed. I am still waiting to hear from him about the parts. More